• Course
  • Vendor

Build upon your DevOps Fundamentals and achieve Practitioner status.

  • Course Start Date: 2019-03-21
  • Time: 08:30:00 - 16:30:00
  • Duration: 2 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led
$1,596.00
REGULAR PRICE $1,995.00 Save $399.00
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Course Outline

Pre-Requisites

Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.

Lessons

This 2-day course builds upon the DevOps fundamentals. The key focus of DevOps Practitioner is on the four skill areas that have been defined by DASA and are required for successful DevOps results. The course helps you know why the four skills: courage, team building, leadership, and continuous improvement, are the necessary skills for a DevOps environment. DevOps Practitioner is designed to provide the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions and role plays, the course will help you understand how to apply the necessary skills to practice DevOps.

This course includes an exam voucher for the DASA DevOps Practitioner exam.  The exam is web-proctored and can be scheduled at the convenience of the delegate.

WHAT YOU'LL LEARN
At the end of this course, you will be able to:
  • Explain the importance of DevOps culture and the aspects that can influence it.
  • Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment.
  • Explain why courage is essential to enable trust, honesty, and experimentation.
  • Identify and evaluate different types of behavior in a DevOps environment.
  • Recognize the signals indicating impediments and/or team dysfunctions.
  • Describe how to form good DevOps teams and assess their maturity.
  • List the effects of happiness and motivation on team performance.
  • Identify how leaders encourage feedback and transparency.
  • Discuss the factors that leaders can influence to build trust.
  • Explain how and why leaders promote a “Safe to fail” environment.
  • Analyze value streams to improve throughput and flow.
  • Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.
 
OUTLINE
Course Introduction
  • Let's Get to Know Each Other
  • Course Overview
  • Course Objectives
  • Course Agenda
  • Course Book
  • Group Discussions
  • Exam
 
Teambuilding

Design Teams:
  • Introduction to a DevOps Team
  • Characteristics of a DevOps Team
  • Boundaries for a DevOps Team
  • Build Teams:
  • Creating High Performance Teams
Feedback: Giving and Taking

Shared Responsibility and Accountability

Governance:
  • Governance on Three Levels
  • Governance Within a Team
  • Governance Between Teams
  • Governance Between Organizations
  • Scaling
  • External Suppliers
 
DevOps Leadership

Build Culture:
  • Create the Right Environment
  • Change the Habitual Behavior
  • Fail Fast to Improve
Maintain the Agile Soil

Create Purpose:
  • Know the Importance of Storytelling
  • Define the Purpose of Having a Purpose
  • Relate Alignment with Autonomy
  • Be a Servant Leader:
  • Give Control to the Team
  • Inspire and Support the Team
  • Make Your Own Leadership Manifesto
  • Focus on Success:
  • Customer Value and Team Success
  • Measure and Steer Value
 
Courage

Build Courage:
  • Importance of Courage
  • Out of Your Comfort Zone
  • Resilience
  • Courage in Relationship with Leadership and Feedback
  • Courage at the Team Level
  • Dealing with Failure
  • Think Different:
  • Think Different on a Day-to-day Basis
  • During Standups
  • Standup from Hell
  • 10th Man Rule
  • Think Different in an Organized Way
  • Open Allocation Time
  • Guilds
 
Value - Customer Centric Action

Different Aspects of Value:
  • Customer Value
  • The Different ‘Voices'
  • Stakeholder Management:
  • Know Your Stakeholders
  • Categorize the Stakeholders
  • Combining Lean Startup and DevOps:
  • The Lean Startup Process
  • The Lean Startup Versus Chaos
  • Combining the Lean Startup and DevOps
  • The Power of Story Mapping:
  • Product/Service Development Approaches
  • Need for Story Mapping
  • Creating Story Maps
 
Continuous Improvement

Build Flow:
  • Build Optimal Flow
  • Multitasking and One Piece Flow
  • Little's Law and Optimization of Process Lead Time
  • Valualize Flow
  • Flow and Resource Utilization
  • Types of Continuous Improvement:
  • Kaizen
  • Radical Change
  • Continuous Improvement Tools:
  • Kaizen Event
  • Value Stream Mapping
  • Visual Management
  • Retrospective
  • Daily Standup
  • Five Times ‘Why'

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
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your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 421 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course m ... Read more
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Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course materials as soon as possible.

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