Basic familiarity with Agile, Scrum, Lean, and ITSM principles is beneficial.
This course includes an exam voucher for the DASA DevOps Practitioner exam.Â The exam is web-proctored and can be scheduled at the convenience of the delegate.
WHAT YOU'LL LEARN
- Explain the importance of DevOps culture and the aspects that can influence it.
- Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment.
- Explain why courage is essential to enable trust, honesty, and experimentation.
- Identify and evaluate different types of behavior in a DevOps environment.
- Recognize the signals indicating impediments and/or team dysfunctions.
- Describe how to form good DevOps teams and assess their maturity.
- List the effects of happiness and motivation on team performance.
- Identify how leaders encourage feedback and transparency.
- Discuss the factors that leaders can influence to build trust.
- Explain how and why leaders promote a â€œSafe to failâ€ environment.
- Analyze value streams to improve throughput and flow.
- Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.
- Let's Get to Know Each Other
- Course Overview
- Course Objectives
- Course Agenda
- Course Book
- Group Discussions
- Introduction to a DevOps Team
- Characteristics of a DevOps Team
- Boundaries for a DevOps Team
- Build Teams:
- Creating High Performance Teams
- Governance on Three Levels
- Governance Within a Team
- Governance Between Teams
- Governance Between Organizations
- External Suppliers
- Create the Right Environment
- Change the Habitual Behavior
- Fail Fast to Improve
- Know the Importance of Storytelling
- Define the Purpose of Having a Purpose
- Relate Alignment with Autonomy
- Be a Servant Leader:
- Give Control to the Team
- Inspire and Support the Team
- Make Your Own Leadership Manifesto
- Focus on Success:
- Customer Value and Team Success
- Measure and Steer Value
- Importance of Courage
- Out of Your Comfort Zone
- Courage in Relationship with Leadership and Feedback
- Courage at the Team Level
- Dealing with Failure
- Think Different:
- Think Different on a Day-to-day Basis
- During Standups
- Standup from Hell
- 10th Man Rule
- Think Different in an Organized Way
- Open Allocation Time
- Customer Value
- The Different â€˜Voices'
- Stakeholder Management:
- Know Your Stakeholders
- Categorize the Stakeholders
- Combining Lean Startup and DevOps:
- The Lean Startup Process
- The Lean Startup Versus Chaos
- Combining the Lean Startup and DevOps
- The Power of Story Mapping:
- Product/Service Development Approaches
- Need for Story Mapping
- Creating Story Maps
- Build Optimal Flow
- Multitasking and One Piece Flow
- Little's Law and Optimization of Process Lead Time
- Valualize Flow
- Flow and Resource Utilization
- Types of Continuous Improvement:
- Radical Change
- Continuous Improvement Tools:
- Kaizen Event
- Value Stream Mapping
- Visual Management
- Daily Standup
- Five Times â€˜Why'
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
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