• Course
  • Vendor

Learn to navigate the Outlook interface, send and receive e-mail, work with contacts, calendars, task lists, notes, and the journal.

  • Course Start Date: 2019-06-10
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 day 09:00 AM - 04:00 PM
  • Location: Ottawa
  • Delivery Methods(s): Instructor Led

Course Outline

Pre-Requisites

Before taking this course, students should be familiar with Windows, and basic MS Office skills.

Lessons

Microsoft Outlook is integrated information management software. Students will learn to navigate the Outlook interface, send and receive e-mail, work with contacts, calendars, task lists, notes, and the journal.

WHAT YOU'LL LEARN
Upon completion of the course, participants will be able to accomplish the following: 
  • Create and Manage Folders
  • Use Rules and Alerts
  • Customize and Set Advanced Outlook Options
  • Work with Outlook Forms

OUTLINE
Explore the Outlook Interface
  • Use and Customize Outlook Today
  • Use the Navigation and Reading Panes
  • Backstage View
  • Ribbon Overview in Different Views
  • Use and Customize the To-Do Bar
  • Use Help
  • Preview and Print Panel
Electronic Mail
  • Set up an Outlook Account
  • Overview of Mail Folders
  • Create, Edit, Delete, Print, Save, and Send Messages
  • Reply, Reply to All, and Forward Messages
  • Add Attachments, Outlook Items, and Hyperlinks
  • Use Attachment Preview
  • Use Themes
  • Use the Drafts Folder
  • Organize and Find Messages
  • Use Groups to Organize Messages
  • Flag Email to Create Tasks
  • Create and Use Colour Categories
Contacts
  • Create and Edit a Contact
  • Drag and Drop Email to Create a Contact
  • Create and Edit a Contact Group
  • Use Contact Views
Calendar
  • Use Calendar Views
  • Create and Edit an Appointment
  • Set Appointment Options
  • Create a Recurring Appointment
Tasks
  • Create and Edit Tasks
  • Set Task Options
  • Use Task Views
  • Work with Tasks in the Calendar View
Notes and Journals
  • Create Notes and Set Note Options
  • Set Journal Options
  • Create and Edit a Journal Entry

WHO SHOULD ATTEND
This course is meant for people who are interested in learning about Microsoft Outlook.

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Global Knowledge Ottawa
360 Albert Street Suite 720

Ottawa, Ontario
Canada   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 424 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!

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