• Course
  • Vendor

Learn to create and manage folders, use rules and alerts, customize and set advanced Outlook options, and work with Outlook Forms.

  • Course Start Date: 2019-06-11
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 day 09:00 AM - 04:00 PM
  • Location: Ottawa
  • Delivery Methods(s): Instructor Led

Course Outline

Pre-Requisites

An introductory course in Outlook, or equivalent working knowledge of the software.

Microsoft Outlook 2010 - Level 1 / Intro

Lessons

Students will learn to create and manage folders, use rules and alerts, customize and set advanced Outlook options, and work with Outlook Forms.

WHAT YOU'LL LEARN
Upon completion of the course, participants will be able to accomplish the following: 
  • Create and Manage Folders
  • Use Rules and Alerts
  • Customize and Set Advanced Outlook Options
  • Work with Outlook Forms
OUTLINE
Explore the User Interface (If Required for Upgrade Students)
  • Backstage View
  • Ribbon Overview
  • Mini Toolbar
  • Status Bar
  • Shortcut Key Tips
  • Contextual Tabs
Advanced Organizational Tools
  • Create, Delete, Rename, and Manage Outlook Folders
  • Move Messages to Folders
  • Use and Create Quick Steps
  • Use the Rules and Alerts Wizard
  • Create an Out of Office Message
  • Configure Junk Email Options
  • Create, Customize, and Use Search Folders
  • Use Instant Search
Advanced Email Features
  • Use the Format Text Ribbon
  • Use the Insert Ribbon
  • Set Mail Advanced Mail Options
  • Create and Use a Signature and Themes
  • Recall and Delay Messages
  • Use Voting Buttons
  • Conversation View
  • Clean Up Conversations
Advanced Contact Features
  • Use People Pane
  • Set Up and Use the Social Connector
  • Customize Contact Business Cards
  • Assign a Task to a Contact
  • Map the Geographical Location of a Contact
  • Forward a Contact
  • Sort and Filter Contacts
  • Set Contact Options
  • Use Contacts for a Mail Merge
  • Link Items to a Contact
  • Track Journal Entries and Contact Activities
Advanced Calendar Options
  • Customize the Calendar Screen
  • Add Holidays and Time Zones
  • Use and Customize Categories
  • Create a Recurring Appointment
  • Use the Schedule View
  • Schedule and Request Meetings
  • Share a Calendar
  • Use Calendar Overlay
  • Create Calendar Groups
  • Publish Calendar Online
Advanced Task Options
  • Assign Tasks
  • Track Assigned Tasks
  • Request a Status Report for Tasks
Data Management
  • Use Archive Folders
  • Manual and AutoArchive
  • Import and Export Information
  • Set Outlook Options
  • Use RSS Feeds
Use Outlook Forms
  • Create and Publish Custom Forms
  • Apply Custom Forms to Existing Items

WHO SHOULD ATTEND
This course is meant for people who are interested in learning about Microsoft Outlook.

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Global Knowledge Ottawa
360 Albert Street Suite 720

Ottawa, Ontario
Canada   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 424 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!

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