• Course
  • Vendor

Learn the roles and user features of Avaya Aura System Manager Administration in the Avaya Aura core.

  • Course Start Date: 2021-10-18
  • Time: 08:30:00 - 16:30:00
  • Duration: 5 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
$3,795.00
REGULAR PRICE $3,795.00 Save $0.00
October 18th
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Course Outline

Pre-Requisites

The following courses are designed to help you gain the pre-requisite knowledge needed prior to taking this course.
Avaya Aura Communication Manager Fundamentals
Introduction to Session Initiation Protocol (SIP) v2.0

Lessons

This course is designed for individuals who use Avaya Aura System Manager to administer the Communication Manager and Session Manager products.

WHAT YOU'LL LEARN
Through a combination of lectures and hands-on labs, you will learn how to:
  • Log into Avaya Aura® System Manager (SMGR)
  • Change an administrator's password and program security policies
  • Use SMGR as a License Server
  • Add, edit, and delete System Manager users
  • Program SMGR Groups and Roles
  • Program the Session Manager Instance
  • Program SIP Entities and Entity Links
  • Program Routing Policies, Dial Patterns, Adaptations, and Regular Expressions
  • Register a SIP Client
  • Add, edit, and delete stations in Communication Manager (CM)
  • Program the signaling link between CM and an Avaya Media Server
  • Program SIP Trunks between CM and Session Manager
  • Route SIP calls between Session Manager and CM
  • Route SIP calls between two CM systems
  • Add off PBX stations in CM
  • Program CM as an Application
  • Program an Application Sequence
  • Display and view alarms in SMGR
  • Create SMGR and CM Backups
  • Program Call Admission Control parameters in Session Manager

OUTLINE
  • Avaya Aura® 7 Overview
  • Basic System Manager Administration
  • The Session Manager (SM) Instance
  • Managing Communication Manager (CM) in System Manager
  • Administering Features on CM
  • Routing Policies and Dial Patterns in SM
  • Adaptations and Regular Expressions in SM
  • Routes and Dial Plans in CM
  • Server Maintenance Alarms and Logs
  • Call Admission Control

LABS
  • Overview of Avaya Aura® 7
  • Basic System Manager Administration
  • The Session Manager (SM) Instance
  • Managing Communication Manager (CM) in System Manager
  • Administering Features on CM
  • Routing Policies and Dial Patterns in SM
  • Adaptations and Regular Expressions in SM
  • Routes and Dial Plans in CM
  • Server Maintenance Alarms and Logs
  • Call Admission Control

WHO SHOULD ATTEND 
  • Pre-Sales and Sales Engineers
  • Integration Specialists
  • Tech Support Engineers
  • Anyone who needs to understand how System Manager is used to administer the Communication Manager and Session Manager products

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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