• Course
  • Vendor

Get more from your XenApp and XenDesktop investment through the use of Workspace Environment Management, application layering, advanced features, and troubleshooting tools.

  • Course Start Date: 2019-03-25
  • Time: 08:30:00 - 16:30:00
  • Duration: 3 days 08:30 AM - 04:30 PM
  • Location: Toronto
  • Delivery Methods(s): Instructor Led
REGULAR PRICE $3,750.00 Save $750.00
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Course Outline


Citrix XenApp and XenDesktop Administration 7.1x (CXD-210)


In this course, you will learn how to manage more complex solutions such as multi-zone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX. You'll gain the skills to improve logon times, user personalization, and resource performance through Workspace Environment Management. Also, you will learn how to optimize management of your app and desktop images by building and combining App Layers.

  • Configure Workspace Environment
  • Management to improve the end user environment and virtual resource consumption
  • Zones in XenApp and XenDesktop
  • Account for user and desktop locations and optimal connection and registration
  • Configure and manage App Layering with XenApp and XenDesktop
  • Configure HDX channels and protocols for improved performance delivering multimedia and data over network connections
  • User connection flows and tools to better troubleshoot end user issues

1. Intermediate FlexCast Management Architecture (FMA)
  • FMA Services
  • SQL database connectivity and security
  • Zones in FMA
2. Workspace Environment Management (WEM)
  • Introduction to WEM
  • Installation and configuration
  • Administration
3. The Virtual Desktop Agent (VDA)
  • VDA registration in a multi zone environment
  • VDA connection security
  • Workspace Environment Management VDA agent
4. App Layering
  • App Layering architecture
  • Configuring and assigning app layers
  • Managing app layers
5. User Environment
  • Optimizing session machines with WEM
  • Zone Preference
  • User Profile Management with WEM
6. StoreFront Optimization and Routing
  • User experience optimizations
  • Optimal Gateway routing and Zones
  • Subscription Store
7. HDX and Multimedia
  • Enlightened Data Protocol (EDT)
  • HDX virtual channel architecture
  • Multimedia delivery and redirection
  • Delivering Skype for Business with XenAppand XenDesktop
8. Supporting and Troubleshooting User Connection Issues
  • Advanced connections and communications
  • Troubleshooting tools
Common misconfiguration

Built for experienced IT professionals working with XenApp and XenDesktop, which includes:
  • Administrators
  • Engineers
  • Architects

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

GK at ctc Toronto
595 Bay Street

Toronto, ON

About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 422 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more

Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

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