• Course
  • Vendor
  • Guaranteed To Run

  • Course Start Date: 2019-07-26
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day
  • Location: Ottawa
  • Delivery Methods(s): Instructor Led

Course Outline

Lessons

Course Length: 6hrs (1 day)

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, an organization's success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This one-day course can help participants get there!

Learning Objectives
This one-day workshop will teach participants:
- The value of working as a team.
- Ways to develop team norms, ground rules, and team contracts.
- How to identify their team player style and how to use it with their own team
- Techniques for building team trust.
- The stages of team development and how to help a team move through them.
- The critical role communication skills play in building and maintaining a team atmosphere.
- Ways that team members can be involved and grow in a team setting.

Target Student
This course is for all those in a leadership position who would like to build teams that will contribute to a successful organization. If you focus on value, service, efficiency, or performance, or you are involved in customer service or quality control, then this is the course for you. Identify team styles, move through team development, and help your team members get involved and productive.

Course Outline
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Defining Teams
To get started, you will define what a team is and what different kinds of teams exist. Participants will also demonstrate synergy through a simple exercise.

Establishing Team Norms

This session will look at some of the advantages and disadvantages of teams. Participants will also explore ground rules and team contracts.

Working as a Team
During this session, participants will learn how to use the Degrees of Support to help a team work through controversial issues.

Your Team Player Type
Next, participants will score their pre-assignment and identify their team player type. Participants will then work in small groups to discuss the strengths and weaknesses of their type and how to use this information to their advantage.

Building Team Trust

Trust is one of those mainstay virtues. It is the bond that allows any kind of significant relationship to exist between people. In this session, participants will explore some ways to establish and build trust on their team.

The Stages of Team Development

Every group of people, whether they are a team or just a group working together, grows and evolves. Participants will spend this session looking at Tuckman and Jensen's five stages of team development: forming, storming, norming, performing, and adjourning.

Team Building with TORI

Another way of looking at team development is the TORI model, developed by Jack and Lorraine Gibb. Participants will experience this model through a fun exercise.

Communication
If a team is going to succeed, they must be able to communicate well with each other. This session will cover some basic principles of communication.  

Becoming a Good Team Player
To wrap the course up, participants will think about ways to increase interaction among their team and build trust.

Workshop Wrap-Up
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Cancellation Policy

Compuease Cancellation Policy
We at Compuease work hard to arrange our schedules around your needs. Last minute cancellations put additional strain on our schedules and therefore we have the following Cancellation Policy for our Public Classes. You may cancel or reschedule a registration at any time up to 10 business days before the class without penalty. Canceling or rescheduling a registration within 10 business days requires full payment of the course fee. You are welcome to transfer your seat in a class to another individual at any time before the class.

Training Location

CompuEase Training Classroom
130 Albert Street Suite 801

Ottawa, ON
Canada   

About CompuEase

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CompuEase, a family owned and operated computer training school was founded in 1988 and has ever since grown to become one of the most recognized and esteemed schools of its kind in the Ottawa-Gatineau region. It has been a leader in the IT training and consulting market since 1988. It is also one of the rare schools that offer courses in both official languages. CompuEase offers an array of courses from basic to expert level. It is proud to have among its clients many of the private firms as well as most of government departments and organizations including the Senate, the House of Commons and the Bank of Canada. Here are some of the reasons why you should get your training done with us: - 30-day "Learn or Come Back Free" guarantee - Unlimited phone and e-mail support - Supporting training manuals in either English or French - CompuEase Certificate of Achievement - Small Classes to ensure maximum participation Our very high rate of returnees speaks for itself.

Training Provider Rating

This vendor has an overall average rating of 4.32 out of 5 based on 231 reviews.

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Geoff was a great instructor and very knowledgeable. Loved the 1 on 1 option which allowed me to complete 2 courses in 1 day.
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Lori was excellent!
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I think I underestimated my own knowledge of the program. This is not necessarily at the fault of the course or training provider.
I found the instructor very informative and she addressed all of my questions and concerns.
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Instructor and venue were excellent. Made a full day training course enjoyable.
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The building itself is pretty dingy, but the instructor made up for it!!
Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minu ... Read more
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Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minutes due to course material not having been properly loaded on computers. These issues continued throughout class, ie some of my important menu tabs were in french, others in english. I had requested an English class. Another student had Excel 2007 instead of Excel 2010, when the rest of us and the instructor were working with 2010. I would have liked to continue to 4:00, but the instructor made it clear that her preference was to leave at 3:30, so no one said anything. The windows had to be opened because the room was too warm, but the people next to the windows were wearing their coats because they were too cold.

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