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In this course, you will gain the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You'll learn how to configure local & remote network connectivity & storage..

  • Course Start Date: 2019-04-15
  • Time: 09:30:00 - 17:30:00
  • Duration: 5 days 09:30 AM - 05:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led

Course Outline


Explore installing and customizing Windows 10 operating systems and apps.
In this course, you will gain the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You will learn how to configure local and remote network connectivity and storage, explore how to configure data security, device security, and network security. In addition you will discover how to maintain, update, and recover Windows 10.
This course incorporates material from the following Official Microsoft Learning Products:
• 20697-1: Implementing and Managing Windows 10 (M20697-1)
• 20698: Installing and Configuring Windows 10 (M20698)

What You'll Learn

• Install Windows 10
• Configure a device running Windows 10
• Configure network connectivity for a Windows 10 device
• Manage storage in Windows 10
• Manage folders and printers
• Manage data and device security
• Implement Windows 10 features to improve network security
• Monitor and update Windows 10 devices
• Restore files, roll back drivers, and recover Windows 10 devices
• Deploy Windows 10 Enterprise Desktops
• Manage user profiles and user state virtualization
• Manage Windows 10 sign-in and identity
• Manage desktop and application settings by using Group Policy
• Implement remote access solutions
• Manage Windows 10 devices by using enterprise mobility solutions
• Use Microsoft Intune to manage desktop and mobile clients
• Manage updated and endpoint protection by using Microsoft Intune

Who Needs to Attend
• IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources.
• Enterprise desktop/device support technicians (EDSTs) who provide Tier 2 support to users running Windows 10 desktops and devices within a Windows domain environment in medium-to-large enterprise organizations.


• At least two years of experience in the IT field
• Knowledge of networking fundamentals, including Transmission Control Protocol/Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
• Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
• Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals
• Understanding of Microsoft Windows Client essentials, for example, working knowledge of Windows 7, Windows 8, and/or Windows 10
• Basic understanding of Windows PowerShell syntax


1. Installing Windows 10
• Overview of Windows 10
• Planning Your Windows 10 Deployment
• Installing and Deploying Windows 10
• Upgrading to Windows 10
• Windows 10 Installation Maintenance
• Managing Volume Activation

2. Performing Post-Installation Configuration
• Overview of Management Tools
• Customizing the User Interface
• Managing Devices, Device Drivers, and Services
• Configuring Features, Mobility, and Power Options
• Overview of Client Hyper-V

3. Implementing Networking
• Homegroups, Workgroups, and Domains
• Configuring IPv4 Network Connectivity
• Configuring IPv6 Network Connectivity
• Implementing Name Resolution
• Troubleshooting Network Connectivity
• Implementing Wireless Network Connectivity

4. Managing Windows 10 with Group Policy
• Overview of Group Policy
• Configuring Windows 10 Devices with GPOs

5. Managing Storage
• Overview of Storage Options
• Managing Disks, Partitions, and Volumes
• Maintaining Disks and Volumes
• Implementing Storage Spaces
• Implementing and managing OneDrive
• Working with Virtual Hard Disks

6. Implementing Remote Connectivity
• Overview of Remote Connectivity Options
• Implementing VPNs
• Implementing DirectAccess

7. Deploying and Managing Apps
• Overview of Apps in Windows 10
• The Windows Store and Windows Store for Business
• Automating App Deployment
• Configure Web Browsers

8. Managing Files and Printers
• Overview of File Systems
• Configuring and Managing File Access
• Configuring and Managing Shared Folders
• Work Folders
• Managing Printers

9: Managing Data Security
• Overview of Data-Related Security Threats
• Securing Data with EFS
• Implementing and Managing BitLocker

10. Managing Device Security
• Creating Security Policies
• Testing Security Policies
• Configuring UAC Prompts
• Configuring and Testing AppLocker

11. Managing Network Security

• Creating and Testing Inbound Rules
• Creating and Testing Outbound Rules
• Creating and Testing Connection Security Rules
• Configuring Windows Defender

12. Troubleshooting and Recovery

• Managing Devices and Drivers
• Recovering Files
• Recovering Devices

13. Maintaining Windows 10

• Updating Windows
• Monitoring Windows 10
• Optimizing Performance
• Configuring Updates for a Single Device
• Configuring Updates with GPOs
• Monitoring Events
• Monitoring Reliability and Performance

14. Recovering Windows 10

• Recovering Files
• Performing System Recovery


Lab 1: Upgrading to Windows 10
Lab 2: Maintaining a Windows 10 Installation with Windows ICD
Lab 3: Managing Devices
Lab 4: Configuring Features and Power Options
Lab 5: Implementing Network Connections
Lab 6: Troubleshooting Network Connections
Lab 7: Windows Firewall
Lab 8: Managing Storage
Lab 9: Implementing a VPN
Lab 10: Deploying and Managing Windows Store Apps
Lab 11: Deploying Apps with Windows ICD
Lab 12: Configuring Microsoft Edge
Lab 13: Configuring and Managing Permissions and Shares
Lab 14: Configuring and Using Work Folders
Lab 15: Installing and Managing a Printer
Lab 16: Managing Data Security
Lab 17: Managing Device Security
Lab 18: Managing Network Security
Lab 19: Troubleshooting and Recovery
Lab 20: Troubleshooting and Recovery

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 422 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more

Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

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