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Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives...

  • Course Start Date: 2019-05-02
  • Time: 08:30:00 - 16:30:00
  • Duration: 2 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led

Course Outline

Lessons

Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives. In this course, you'll explore a structured way to approach and dismantle problems with a view toward optimum outcomes.

Applying the techniques of critical thinking allows you to dismantle complex problems and to understand the inputs and implications of your thought processes. By applying problem analysis and good practices you'll be able to develop positions and arrive at decisions that are logical and explicable to others. After completing the course, you'll understand why most decisions are of poor quality and be able to impose quality controls on both your decisions and the decisions of others.

What You'll Learn
  •  Natural barriers to sound reasoning
  •  Bias and assumptions in problem analysis
  •  Thought processes and reasoning
  •  Analytical techniques for comparing alternative solutions
  •  Structure, standards, and ethics of critical thinking
  •  Problem analysis best practices
Hands-On Exercises
  • Evaluate the strategic thinking of others
  • Assess the reasoning of others
  • Problem solving by starting with restatement of the issues
  • Problem solving from a number of different perspectives
  • Identify decision-making factors
  • Creativity and the decision-making process
  • Structure the analytical process with a matrix
  • Evaluate decision options using probabilities
  • Compare options using paired ranking
Who Needs To Attend

This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.

Follow-On Courses
  • Financial Management for Non-Financial Professionals
  • IT Project Management
  • Applied Project Management
Course Outline
1. Introduction to Decision Making
  • What's a Decision?
  • High Quality vs. Low Quality Decisions
  • Becoming a Better Decision-Maker
2. Barriers to Brilliant Decisions
  • Instinctive Decision-Making
  • Barriers to Sound Reasoning
  • Outlook vs. Reality
3. Critical Thinking
  • What Is Critical Thinking?
  • Structures of Thinking
  • Thinking with Standards
  • Sophistry and Intellectual Ethics
4. Problem Analysis Guidelines
  • Opening the Mind
  • 10 Best Practice Guidelines
  • Structuring Techniques
  • Putting It All Together
5. The Decision
  • Who Decides?
  • Who Should Decide?
  • Take Home Message

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 422 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

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