• Course
  • Vendor
  • Guaranteed To Run

Builds on the email/calendaring skills you have & will provide you with the skills to personalize email, organize Outlook items, manage Outlook data files, share/ link contacts, save/archive email, create forms, and work offline and remotely.

  • Course Start Date: 2021-11-09
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day(s)
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led

Course Outline


This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook.


Course Length: 6 hours (1 day)

Outlook is Microsoft's powerful personal information management program, capable of handling email, calendars, notes, tasks, meetings, and much more. It will help you handle many of the organizational tasks you need to deal with, simplifying your life and saving you time.

Learning Objectives:
By the end of this course you should be comfortable with configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others and managing e-mail security. 

You will:

Configure advanced message options
Use automatic replies and the Favorites List
Sort, filter, and search your messages
Manage your inbox with categories and quick steps
Use advanced calendar tools to assign tasks and manage meeting responses
Edit electronic business cards
Share your calendar and contacts with colleagues

Target Student:
This course is designed to help all users understand and manage the different features available in Outlook and become familiar with its more advanced selection of tools.

Course Outline:
Section 1: Modifying Message Settings, Properties, and Options
Set Importance Levels
Set Sensitivity Levels
Work with Multiple Email Accounts
Use the From and BCC Options
Save Sent Messages to Another Folder
Re-Direct Replies
Set Delivery Options
Set Automatic Replies (Out of Office Replies)
Use the Favorites List

Section 2: Organizing, Searching, and Managing Messages
Sort and Group Messages
Filter and Manage Messages
Apply Conditional Formatting
Search Messages
Create Search Folders

Section 3: Managing Your Mailbox
Use the Junk Mail Filter
Work with the Safe Senders List
Block Senders
Manage Your Mailbox Size
Mail Archive Options
Use Cleanup Tools

Section 4: Automating Message Management
Create and Manage Mail Rules
Create and Use Quick Steps
Use Automatic Reply Rules

Section 5: Working with Advanced Calendar Settings
Access Calendar Settings
Set Work Time Options
Set Display Options
Manage Additional Calendars
Overlay and Group Calendars

Section 6: Working with Advanced Task Settings
Task Reply Options
Task Details
Status Reports
Assign Tasks

Section 7: Sharing Workspaces with Others
Share your Calendar
Delegate Access to your Calendar and Folders
Share your Contacts

Section 8: Working with Advanced Contact Management
Edit an Electronic Business Card
Create Contact Groups
Forward a Contact Group
Delete a Contact Group
Export Contacts

Cancellation Policy

Compuease Cancellation Policy

CompuEase works hard to schedule our training and other services around your convenience. With that in mind we have the following cancellation policy for all booked training.  Notice of cancellation must be received by CompuEase 10 working days prior to the confirmed date for a no financial penalty to be incurred.  Registrants who wish to reschedule their course may do so at least 10 working days before the commencement of their course providing the course fee is paid within 30 days following the originally scheduled date of the course.   

Training Location

using RingCentral (Zoom platform) or Teams

., .

About CompuEase Inc.


CompuEase has been providing first class software and professional skills training to the Ottawa and Quebec area since 1988 and is now recognized as one of the most esteemed Training Centres of its kind in the region. Working closely with both the public and private sector, we offer both onsite public training at our conveniently located downtown Ottawa training centre and private and one-on-one training online or onsite.

The benefits of training with CompuEase are:

  • Fast, quality customer service
  • Highly skilled, experienced and professional trainers
  • A public class schedule, with guaranteed-to-run classes that run often
  • Learn or Come Back Free policy on all public classes
  • 24/7 After Training Support for all software training
  • Both Software and Professional Skills training
  • Training in both official languages

We offer a variety of FREE tools. We invite you to subscribe to our YouTube Channel, register for one of our free webinars, and stay up-to-date on our regular Blog posts.   

For special WORKING FROM HOME TRAINING RESOURCES, please visit our Covid-19 Resource Page where we constantly update all the training and free tools we have to offer in order to help you thrive and be productive even during the Covid-19 Pandemic.

Training Provider Rating

This vendor has an overall average rating of 4.32 out of 5 based on 231 reviews.

No comment
No comment
Geoff was a great instructor and very knowledgeable. Loved the 1 on 1 option which allowed me to complete 2 courses in 1 day.
No comment
No comment
Lori was excellent!
No comment
No comment
I think I underestimated my own knowledge of the program. This is not necessarily at the fault of the course or training provider.
I found the instructor very informative and she addressed all of my questions and concerns.
No comment
No comment
No comment
No comment
No comment
Instructor and venue were excellent. Made a full day training course enjoyable.
No comment
The building itself is pretty dingy, but the instructor made up for it!!
Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minu ... Read more

Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minutes due to course material not having been properly loaded on computers. These issues continued throughout class, ie some of my important menu tabs were in french, others in english. I had requested an English class. Another student had Excel 2007 instead of Excel 2010, when the rest of us and the instructor were working with 2010. I would have liked to continue to 4:00, but the instructor made it clear that her preference was to leave at 3:30, so no one said anything. The windows had to be opened because the room was too warm, but the people next to the windows were wearing their coats because they were too cold.

No comment

Course Reviews

No Reviews Yet

More Courses from CompuEase Inc.


More Courses in 'Microsoft Outlook training seminars' Category