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Like every other job situation, there is a first time when it comes to customer service, and in order to ensure that you or your employees are prepared for situations which may arise during the first few weeks of work it is important that you enroll in intro to customer service training. Courses and seminars offered through Last Minute Training will assist students when it comes to the fundamentals of customer service, allowing them to understand the fundamentals of the position through intro to customer service training. Courses offer good background as far as the theories of good customer service, while seminars allow students to put this information to practical application which can then be transferred to the workplace.