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Last Minute Training Corp is an authorized reseller of HDI Help Desk Training. These HDI certifications and training classes can be a benefit to every role in the support center. Frontline help desk analysts, desktop support professionals, support center directors and everyone between will find a HDI certification that helps them. HDI certification indicates in-depth knowledge of best practices and industry standards. Built upon globally recognized industry standards developed by an international committee of industry experts and practitioners, HDI training helps support center organizations improve efficiency, increase service quality, and encourage professional development.