HDI
Certified Help Desk Training

HDI is the worldwide professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. 

HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI is the premier resource for best practices and emerging trends.

Course Name Next Date and Location Alternate Dates
The course was perfect for what I was looking for: A course for someone, experienced as a Desktop Manager but in need of suggestions and direction for getting up to date and organized based on current industry trends and practices.
Reviewed by Kenneth F. 2014
Too much time spent on interactive activities. Not really necessary to drive a point home in a course with adults.
Reviewed by James H. 2014

Address

HDI
121 South Tejon suite 1100
Colorado Springs COLORADO
USA 80903