|
Nexient Learning ~ Word Training, Excel Training, PowerPoint Training, Canada Wi Cancellation Policy
Description: Managing a successful project involves more than schedules, templates and paperwork—it requires the application of strong interpersonal management skills to work effectively with people in a variety of roles.
The skills you’ll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.
With the aid of the hands-on case study exercises, you’ll learn to create a motivating team atmosphere and ultimately manage your project successfully.
Students pursuing professional development units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment.
What you’ll learn in the class:
• Manage stakeholders and teams
• Assess and apply leadership styles
• Improve communication
• Enhance influence and power bases
• Motivate team members
• Lead effective project teams
• Coach team members
• Practice change management
• Manage individual and team conflict
• Practice ethical project management
• Create a Leadership Development Plan
Hands-on-exercises:
• Influencing key stakeholders
• Managing a dysfunctional project team
• Creating a motivation plan for a team with morale problems
• Introducing a major change to a project team
• Conducting a negotiation between a project manager and customer around scope creep
• Dealing with an ethical situation
Who needs To attend:
Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers and program managers.
Course outline:
1. Introduction to Project Leadership
• What Is Project Management?
• Role of Project Manager as Organizational Leader
• Begin Developing Leadership Development Plan
• The Triple Constraint
• Leadership Skills
• Stakeholders
2. Leadership and Management
• Leadership vs. Management
• Leadership Orientation
• Management Styles
• Three Functions of Management
• Trait Theory
• Fiedler’s Contingency Model
• The Leaders Window
3. Interpersonal Communication
• The Communication Loop
• Filters and Barriers
• The Interpersonal Gap
• Active Listening
4. Influence
• Influences on a Project Manager
• Influence Styles
• Power and the Project Manager
5. Motivation
• Motivation Theories
• Motivating Under-Performing Team Members
• Rewards and Behavior
• Creating a Motivation Plan
• Vroom’s Expectancy Theory
6. Effective Teams
• Team Roles
• Stages of Project Team Development
? Forming
? Storming
? Norming
? Performing
? Deforming
• Team Process and Functional Teams
• Coaching Team Members
7. Change Management
• What is Change Management?
• Being an Organizational Change Agent
• Influencers of Change
• Stages of Organizational Change
• Strategies to Manage Change
8. Conflict
• What is Conflict?
• Constructive Conflict vs. Destructive Conflict
• Conflict Reactions to Avoid
• Conflict Resolution Techniques
• Staying Calm in Conflict Situations
• What is Negotiation?
• Attitudes About Negotiation
• Negotiation Requirements
• Formal Project Negotiation Planning
9. Ethics and Leadership
• Ethics and Values
• Personal and Business Ethics
• Project Management Institute Code of Ethics and Professional Conduct
Pre-Requisites: Prior to taking this course, you should have acquired the background as taught in PM01: Project Management or PM11: IT Project Management
Certificates offered: 21 PDUs
Duration Details: 3 days
8:30am - 4:30pm
Facility Location: Nexient Edmonton
10050 - 112 Street
Suite 400
Edmonton
Alberta
Canada
T5K 2J1
|
