CIPT1 - Implementing Cisco Unified Communications IP Telephony Part 1 v8.0

This hands-on course prepares you for configuring a Cisco Unified Communications Manager (CUCM) solution in a multisite environment.

Course Outline

Cisco Course v8.0 | Cisco Unified Communications Manager Softwarev8.0 | Prepares you for Cisco Exam 642-447 CIPT1 v8.0.

This hands-on course prepares you for configuring a Cisco Unified Communications Manager (CUCM) solution in a multisite environment.

Focusing primarily on CUCM v7.x/8.x, you will learn basic administrative tasks,
such as configuring users and associating them with phones, as well as more advanced topics, such as unified mobility, Media Gateway Control Protocol (MGCP), H.323 gateways, and media resources.

In today's business world, globalization is key, so you will build dial plans to place on-net and off-net phone calls in North American and European sites. You'll learn how to globalize your dial plan using E.164 addressing and how to implement routing and calling privileges based on location.

Why Global Knowledge?

Our lab environment has been customized to ensure that you learn the skills you need for multisite deployment and globalization in North America. Other training partners provide a more simplistic topology with a HQ site in North America and minimal implementation of the North American Numbering Plan (NANP). Our enhanced labs include:

• A focus on the NANP
• HQ in North America with multiple branches in North America with overlapping extensions
• A branch in Frankfurt
• Implement a variable-length on-net dial plan without globalization supporting multiple sites with overlapping extensions
• Transition to a globalized E.164 dial plan

Our sophisticated telephony simulation lets you configure PRI and FXO connections to the PSTN, T1-CAS DS0-Groups to a channel bank connected to two PBXs, and FXS ports connected to analog phones. Each 2811 router is provisioned with a PVDM2-64 providing DSP resources and a serial card for
WAN connectivity.

What You'll Learn

• How the CUCM administrative and service GUIs work
• Activate, start, and stop CUCM services
• Configure base CUCM components, such as date time groups, device pools, Call Manager groups, and other common elements
• Add and delete phones manually and using auto registration
• Use the BAT tool to add phones and users and to change configurations
• Add users, assign them capabilities, and associate them with phones
• Configure phone features: Music on Hold and phone services
• Set up media resources to use for MOH and conferencing
• The NANP
• Build a dial plan including route patterns, route lists, and route groups supporting both the NANP and dialing in Europe
• Deploy line/device Class of Service using partitions and calling search spaces and translation patterns for call blocking
• Investigate globalization using E.164 addressing
• Configure advanced Class of Service capabilities, such as time of day routing, client matter codes, and forced access codes
• Call coverage (hunt lists) and configuration
• Unified mobility (single number reach)
• Configure Presence and Busy Lamp Fields (BLFs)
• Configure DSP resources

Who Needs to Attend

Network professionals who install, configure, and manage Cisco Unified Communications solutions.

Course Outline

1. Cisco Unified Communications Manager (CUCM)

• Architecture
• Deployment and Redundancy Options

2. CUCM Administration

• Managing Services and Initial Configuration
• Managing User Accounts

3. Single-Site On-Net Calling

• Endpoints in CUCM
• Implementing IP Phones

4. Single-Site Off-Net Calling

• PSTN Gateways in CUCM
• CUCM Call Routing Components
• CUCM Digit Manipulation
• Calling Privileges and Restrictions
• Gateway Selection and PSTN Access Features
• Call Coverage

5. Implementing Media Resources, Features, and Applications

• Configuring CUCM IP Phone Services
• Presence-Enabled Speed Dials and Lists

6. Features and Applications for Multisite Deployments

• Cisco Unified Mobility

Labs

Global Knowledge Unified Communications CIPT1 Lab Topology

Our investment in enhanced and exclusive labs means you get the experience you need using current software and hardware in North America.

Cisco Unified Communications labs are based on pods. Two students form a team and have control of one pod, referred to by the letter N. The logical topology for a Global Knowledge Unified Communications pod is illustrated in the lab topology diagram for this course. A central Call Manager cluster deployed by your instructor is used to provide an IP telephony test environment that includes a simulated PSTN complete with 3-digit service codes, overlapping 7- and 10-digit patterns, and 11-digit and international patterns. Each pod also contains 2811 Integrated Services Routers running IOS 15.0(1)M2. The PSTN is accessible via a PRI, FXO ports, and SIP trunks. Global Knowledge lab topologies include Headquarters, Branch A, Branch B (with extensions that overlap with Branch A), and a Frankfurt branch. CIPT1 uses Headquarters and a
Frankfurt branch.

Each pod has three IP phones. Two of the phones are internal and the third is a test phone used to simulate outside callers. Cisco IP Communicator is used for phones at the HQ and Branch sites. Each pod has a CUCM Publisher.

Lab 1: Topology and Deployment
Lab 2: CUCM Initial Setup
Lab 3: Users: End Users
Lab 4: Enhanced - Users: Application Users
Lab 5: User Management: Bulk Administration Tool (BAT)
Lab 6: Exclusive - HQ Common Device Configuration
Lab 7: Enhanced - Basic Cisco IP Phone and IP Communicator Configuration
Lab 8: IP Phone Hardening
Lab 9: BAT: Phones
Lab 10: Configuring SIP Endpoints (Optional)
Lab 11: MGCP Gateway Lab: Global Protocol Configuration
Lab 12: MGCP Gateway Lab: PRI Incoming
Lab 13: Enhanced - H.323 Gateway Lab: Global Protocol Configuration
Lab 14: Exclusive - H.323 Gateway Lab: FXO Incoming
Lab 15: Enhanced - Dial Plan Lab: PRI Outgoing to PSTN
Lab 16: Exclusive - Dial Plan Lab: FXO Backup for 911
Lab 17: Enhanced - Dial Plan Lab: Line/Device - Geographic Routing
Lab 18: Exclusive - Dial Plan Lab: European Branch Deployment
Lab 19: Exclusive - Dial Plan Lab: European Branch Dial Plan
Lab 20: Enhanced - Dial Plan Lab: E.164 and Globalization
Lab 21: Enhanced - Dial Plan Lab: Line/Device Class of Service
Lab 22: Enhanced - Class of Service Lab: Additional Applications
Lab 23: Hunt Lists and Call Coverage (Optional)
Lab 24: Music on Hold and Software Conference Resources
Lab 25: DSP Resources
Lab 26: Users Features: IP Phone Services
Lab 27: Presence and BLF
Lab 28: Unified Mobility

Optional Feature Labs

Lab 29: Exclusive - Platform Administration
Lab 30: Exclusive - Users Features 1: Softkeys and DND
Lab 31: Exclusive - Users Features 2: Call Park and Pickup
Lab 32: Exclusive - Users Features 3: Shared Lines and Barge
Lab 33: Exclusive - Users: Managing Users via LDAP Integration

Optional Legacy Port Labs

Lab 34: Exclusive - MGCP Gateway Lab 4: FXS Endpoints (Optional)
Lab 35: Exclusive - MGCP Gateway Lab 5: T1-CAS Endpoints (Optional)
Lab 36: Exclusive - Dial Plan Lab 4: MGCP T1-CAS (Optional)

Additional Details

Pre-Requisites

CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0

Certificates offered

35 Cisco Learning Credits

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
[ View Provider's Profile ]

Global Knowledge Mississauga
30 Eglinton Avenue West
Suite 804
Mississauga, Ontario
Canada   L5R 3E7

Reviews

 

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Here are some reviews of the training vendor.

   

- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010