Microsoft Office Outlook 2010: Basic

This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2010 , as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Course Outline

This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2010 , as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Guaranteed to Run!
Course Content
Lesson 1: Getting Started with Outlook

• Topic 1A: Identify the Components of the Outlook Interface
• Topic 1B: Read an Email Message
• Topic 1C: Reply to and Forward an Email Message
• Topic 1D: Print an Email Message
• Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

• Topic 2A: Create an Email Message
• Topic 2B: Format a Message
• Topic 2C: Check Spelling and Grammar
• Topic 2D: Attach a File
• Topic 2E: Enhance an Email Message
• Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

• Topic 3A: Manage Email Messages
• Topic 3B: Move Email Messages into Folders
• Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

• Topic 4A: Add a Contact
• Topic 4B: Sort and Find Contacts
• Topic 4C: Find the Geographical Location of a Contact
• Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

• Topic 5A: Explore the Outlook Calendar
• Topic 5B: Schedule an Appointment
• Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

• Topic 6A: Schedule a Meeting
• Topic 6B: Reply to a Meeting Request
• Topic 6C: Track and Update Scheduled Meetings
• Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

• Topic 7A: Create a Task
• Topic 7B: Edit and Update a Task
• Topic 7C: Create a Note
• Topic 7D: Edit a Note

About our GUARANTEED TO RUN courses
With (R)Evolution, TekSource is transforming the way IT professionals receive training. Our courses are led by Certified Instructors and supported by online course mentors. Course content is delivered through expert video modules and interactive features, in tandem with virtual lab exercises and progress quizzes. When you take training with TekSource, you get a comprehensive training solution that incorporates the following value add components into one “revolutionary” offering:

Pre-class Facilitation

We start the learning process well before you arrive at our door with lots of communication and information. Our instructors, coordinators and facilitators will ensure that when course participants arrive, they will have all the tools they need to be successful and students will have already started to learn

In our Facility with Certified instructors

With (R)Evolution, each course is supported by a certified instructor who facilitates, coaches and mentors the students through the learning process - their only job is to ensure our students’ success. Students attend class in one day increments (which can be non-consecutive days for multi-day courses).

    * Since the course content is provided by the expert video modules, the in-class instructor can devote 100% of their time to individual instruction and guidance.
    * Our exclusive consultative learning approach ensures that the needs of each student are assessed and support during and subsequent to the course is tailored to them.

Expert Video Modules

(R)Evolution guarantees consistent, high quality instruction, and uniform delivery of the course material mapped to official vendor course curriculum with no missed topics.

    * Content is delivered by World Class Experts and Certified Trainers and it has been edited and produced so that students are presented the best possible delivery of the course material.
    * Self Scheduled progress matches the learning speed of each student – it allows for instant review, and results in improved retention.

Interactive Content

Throughout the Learning experience, instruction is reinforced with practical exercises, lab exercises completed in live lab environments and progress checks that give immediate feedback to the student regarding their progress.

    * Keeps students engaged, on track and in line with their objectives
    * Provides instant feedback, real time results and acts as a measure for the instructor to provide further mentorship

Additional Details

Pre-Requisites

To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders.

Certificates offered

Certificate of Completion

Cancellation Policy

Cancellations or postponements received more than ten business days prior to the first day of the course, will be subject to a 15% administration fee, and course ware fees where applicable. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

Map & Reviews

TekSource Corporate Learning
[ View Provider's Profile ]

TekSource Learning Center
36 Lombard Street, Suite 600
Toronto, Ontario
Canada   M5C 2X3

Reviews

 

This course has not yet been rated by one of our members.

If you have taken a course through this vendor please log into your account and leave feedback for this vendor. You will be helping ensure our members get directed to the best training facilities.

Here are some reviews of the training vendor.

   

Hi, There was one problem with the flow. I'm not completely sure as to how best to describe it but basically, it didn't flow from one module to the next. Specifically, if I was in a particular module (say the introduction or first sub-module) and it completed, I was not automatically taken to the next sub-module within the overall module (a module being a section of the course). Feel free to give me a call to discuss at 416-686-3141.

Reviewed by Marjorie C. 2012

   

The first hour of the course was difficult due to the noisy environment. There were 3 separate software platforms being mentored by 2 instructors simultaneously. As each required unique start up instructions, it was very difficult to concentrate on the video teaching for my session in spite of the headphones as there was a significant amount of background noise. I suggest that future sessions that are mentored rather than led be done as dedicated sessions (i.e. only 1 software platform being taught at a time) to minimize the impact of this situation. Additionally, the 2 instructors had side conversations that had nothing to do with teaching the sessions and needed to be asked not to do this as I found it was hindering my ability to listen to the video lesson. Unwilling to crank the volume on the headset, I could hear them clearly over the top of the lesson I was listening to.

Reviewed by Sandy B. 2012

   

Everyone was extremely laid back, kind and courteous. I felt very comfortable and no matter who you were in contact with, all employees were approachable.

Reviewed by Safiya M. 2012

   

While the instructor had a basic understanding of Project 2010, he did not have "advanced" knowledge which was the level of the course. He had not really used the software in "real life" so didn't have any context. Whenever I had questions, he looked for answers from microsoft.com (I could have done the same). I was hoping the instructor would provided added knowledge to what I was learning from the videos.

Reviewed by Hilary S. 2012

   

Fantastic and very relevant. The instructor was very pleasant and helpful.

Reviewed by Carla D. 2012

   

Too many mistakes made in the videos, this made it confusing about what to follow and what to avoid. Seminar presenter got off-topic too much which made me pressed for time.

Reviewed by Emma K. 2011

   

There really is not enough time in one day to do all the exersizes in the training manual, watch all the videos, take the quizzes, and discuss specifc issues with the instructor. I would suggest improving the video intruction to actual take you through some of the exersizes rather than leaving you to do it on your own, because you really only learn by doing.

Reviewed by Charles N. 2011

   

Thought the directions in the book exercises exercises could be written a little clearer.

Reviewed by Robert H. 2011

   

My second course with TekSource and it's always an enjoyable experience. It's a nice clean office environment close to the subway. And the staff is excellent and helpful.

Reviewed by Neil A. 2011

   

Not instructor led hence one star rating

Reviewed by Tim M. 2011

   

The only somewhat critical comment I have is that it can be difficult to concentrate when the mentor is explaining to another student. In a small classroom setting, I guess that is just a reality of mentor-assisted training.

Reviewed by Christine W. 2011

   

Steve Meggenson understand French. He helped me a lot with my documents from work. Now I know how to use Access for my work. I should take this course 5 years ago! But, it's not too late! I want to take the monitored or coach course with Steve again because he can read and understand french!

Reviewed by Candice N. 2011

   

I wish that there had been more examples and more exercises for pivot tables and vlook up. They are very valuable tools.

Reviewed by Stephanie K. 2011

   

Very positive experience.

Reviewed by Stephanie K. 2011