Use Case Modeling (BA325)

In this course, you will learn how to utilize use case modeling to document functional requirements that can be understood and validated by all project stakeholders.

Course Outline

Learn to create use case diagrams.

As a business analyst and as part of identifying and documenting requirements, you must be able to explain how individuals will interact with a new or updated system. Use case modeling is a modern approach for describing system requirements by focusing on "actors" to describe that interaction.

In this course, you will learn how to utilize use case modeling to document functional requirements that can be understood and validated by all project stakeholders, including technical staff and business stakeholders, increasing the likelihood that stakeholder needs on a project are met.

Through hands-on activities and 75% of your class time spent practicing new skills, you will master creating use case models, including creating use case diagrams and descriptions to communicate functional requirements. You will learn the theory and practice of creating use case flows to describe normal and exceptional usage scenarios and using advanced techniques to refine the use case model. You will learn how use cases can enhance your skills as a business analyst and help technical staff clearly understand the requirements of the business. Leveraging the best practices of use case modeling on your next project will ensure that it is designed to requirements and that client expectations are met.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

What You'll Learn

• Identify the types of projects for which use case modeling adds the most value
• Ensure access to all prerequisite information prior to use case modeling
• Identify and document actors using user-centric analysis
• Document project scope and support scope decisions with use case diagrams
• Identify and document use cases at the right level of granularity
• Write use case descriptions, including use case scenarios and conditions to fully describe functional requirements
• Create business use cases to describe business processes and link them to automated systems that enable them
• Utilize use cases to support other activities, such as project management, design, and testing
• Manage use case documentation, including diagrams and descriptions using CASE tools

Who Needs to Attend

Systems analysts, business analysts, IT project managers, associate project managers, project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers

Course Outline

1. Introduction to Use Case Modeling

• The Nature and Purpose of Use Case Modeling
• Types of Projects
• Use Case and the Project Life Cycle

2. Clarifying Business Objectives

• Preliminary Research
• Clarifying the Mandate

3. Modeling Users and System Roles

• Users, Roles, and User-Centric Analysis
• Modeling User Constituencies
• Developing an Actor Model
• Presenting Actors
• Creating Actor Descriptions

4. Identifying User Requirements

• User Functionalities
• Relating Use Cases to Actors

5. System Requirements I: Use Case Briefs

• The Nature and Purpose of Use Case Briefs
• Developing and Using Use Case Briefs

6. System Requirements II: Detailed Use Case Descriptions

• Detailing Use Cases
• Extensions and References
• Advanced UML Techniques

7. Systems in Business Process Context: Business Use Cases

• Business Use Cases
• Business and System Use Cases

8. Use Cases beyond the Analysis Phase

• Use Cases and Project Management Activities
• Use Cases and Design Activities
• Use Cases and Testing Activities

9. Use Case Documentation and Management

• Requirements Documentation
• The Role of CASE Tools

Additional Details

Pre-Requisites

- Business Analysis Essentials (BA10) - Requirements Development, Documentation, and Management (BA20)

Certificates offered

- 21 PMI PDUs - 2.1 CEUs - 21 IIBA CDUs

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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Global Knowledge Ottawa (Holland Cross)
1600 Scott Street
3rd Floor Tower B
Ottawa, Ontario
Canada   K1Y 4N7

Reviews

 

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Here are some reviews of the training vendor.

   

- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010