10165 - Upgrading, Administering, and Troubleshooting Microsoft Exchange Server 2010 and Microsoft Exchange Server 2010 SP1 (M10165)

In this hands-on course, you'll learn to install and manage an Exchange Server 2010 network of servers, and you'll explore the critical new features from a real-world perspective.

Course Outline

In this hands-on course, you'll learn to install and manage an Exchange Server 2010 network of servers, and you'll explore the critical new features from a real-world perspective. You will learn to deploy Exchange Server 2010 servers in various roles, including Mailbox role and Client Access role, and you will learn to manage message transport. You will also learn to upgrade Exchange 2003 or Exchange 2007 to Exchange Server 2010 SP1.

This course incorporates materials from the Official Microsoft Learning Product 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1. It can also assist you in your preparation for the exams associated with the MCITP: Enterprise Messaging Administrator on Exchange 2010 certification: Exam 70-662: TS: Microsoft Exchange Server 2010, Configuring and Exam 70-663: Pro: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010.

What You'll Learn
 

• New Exchange Server 2010 features as compared to Exchange Server 2003 and Exchange Server 2007
• Install and deploy Exchange Server 2010 in an Exchange Server organization
• Configure Mailbox servers and Mailbox server components
• Manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010
• Migrate client access services from previous versions of Exchange Server, and configure the Client Access server role in Exchange Server 2010
• Migrate message transport from previous versions of Exchange Server, and configure message transport in Exchange Server 2010
• Configure the secure flow of messages between the Exchange Server organization and the Internet
• Implement a high availability solution for Mailbox servers and other server roles in Exchange Server
• Plan and implement a disaster recovery solution for Exchange Server 2010 servers
• Plan and configure messaging compliance
• Migrate Exchange Server permissions to Exchange Server 2010, and configure Exchange Server security
• Monitor and maintain the messaging system
• Upgrade an Exchange Server 2007 or Exchange Server 2003 organization to Exchange Server 2010 SP1

Course Outline

 
1. Microsoft Exchange Server 2010

    New Exchange Server 2010 Features for Exchange Server 2003 Administrators
    New Exchange Server 2010 Features for Exchange Server 2007 Administrators
    Upgrading to Exchange Server 2010

2. Deploying Microsoft Exchange Server 2010

    Installing Exchange Server 2010 SP1
    Verifying the Exchange Server 2010 Installation

3. Configuring Mailbox Servers

    Upgrading the Mailbox Server Role
    Configuring Mailbox Server Roles
    Configuring Public Folders and Public Folder Databases in Exchange Server 2010

4. Managing Recipient Objects

    Managing Mailboxes in Exchange Server 2010
    Configuring Mail Users, Mail Contacts, and Distribution Groups in Exchange Server 2010
    Configuring E-Mail Address Policies and Address Lists in Exchange Server 2010
    Performing Bulk Recipient Management Tasks in Exchange Server 2010

5. Managing Client Access

    Upgrading the Client Access Server Role
    Configuring the Client Access Server Role
    Configuring Client Access Servers for Outlook Clients
    Configuring Microsoft Outlook Web App
    Configuring Mobile Messaging

6. Managing Message Transport

    Overview of Message Transport
    Configuring Message Transport

7. Implementing Messaging Security

    Deploying Edge Transport Servers
    Deploying an Antivirus Solution
    Configuring an Anti-Spam Solution
    Configuring Secure SMTP Messaging

8. Implementing High Availability

    Configuring Highly Available Mailbox Databases
    Deploying Highly Available Non-Mailbox Servers
    Deploying High Availability with Site Resilience

9. Implementing Backup and Recovery

    Planning Backup and Recovery
    Backing Up Exchange Server 2010
    Recovering from Disasters

10. Configuring Messaging Policy and Compliance

    Messaging Policy and Compliance Basics
    Configuring Transport Rules
    Configuring Journaling and Multi-Mailbox Search
    Configuring Archive Mailboxes
    Configuring Retention and Archive Policies

11. Securing Microsoft Exchange Server 2010

    Configuring Role-Based Access Control
    Configuring Audit Logging
    Configuring Secure Internet Access

12. Monitoring and Troubleshooting Microsoft Exchange Server 2010

    Monitoring Exchange Server 2010
    Troubleshooting Exchange Server 2010

13. Upgrading from Microsoft Exchange Server 2007 to Exchange Server 2010

 
Appendix A: Understanding and Planning for Microsoft Exchange Online

    Planning for Exchange Online
    Migrating to and Managing Exchange Online
    Implementing Federated Delegation

Labs

 

Lab 1: Planning Hardware Requirements for Microsoft Exchange Server 2010

• Identifying the Hardware Requirements

Lab 2A: Installing Exchange Server 2010 SP1

• Evaluating the Requirements for an Exchange Server Installation
• Preparing for an Exchange Server 2010 SP1 Installation
• Installing Exchange Server 2010 SP1

Lab 2B: Verifying the Exchange Server 2010 SP1 Installation

• Verifying an Exchange Server 2010 Installation
• Verifying Exchange Server Version Interoperability

Lab 3: Configuring Mailbox Servers

• Configuring Mailbox Databases
• Configuring Public Folders

Lab 4: Managing Exchange Server Recipients

• Managing Recipients
• Configuring E-Mail Address Policies and Address Lists
• Performing Bulk Recipient Management Tasks

Lab 5A: Upgrading and Configuring Client Access Servers

• Configuring Client Access Servers
• Upgrading Client Access Services from Exchange Server 2003 to Exchange Server 2010

Lab 5B: Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

• Configuring Outlook Anywhere
• Configuring Outlook Web App
• Configuring Exchange ActiveSync

Lab 6: Migrating and Managing Message Transport

• Configuring Internet Message Transport
• Troubleshooting Message Transport

Lab 7A: Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server

• Installing an Edge Transport Server
• Configuring Edge Transport Servers
• Configuring Forefront Protection 2010 for Exchange Server

Lab 7B: Configuring Anti-Spam Filtering

• Configuring Secure SMTP Messaging

Lab 8: Implementing High Availability

• Deploying a Database Availability Group
• Deploying Client Access Servers
• Testing the High Availability Configuration

Lab 9: Implementing Backup and Recovery

• Implementing Disaster Recovery with DAGs
• Backing up Exchange Server 2010
• Restoring a Database in a DAG
• Recovering a Lagged Database Copy to a Point in Time

Lab 10A: Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search

• Configuring Transport Rules
• Configuring Journal Rules
• Configuring Multi-Mailbox Search

Lab 10B: Configuring Archive Mailboxes and Retention Policies

• Configuring Archive Mailboxes
• Configuring Retention Policies

Lab 11: Securing Exchange Server 2010

• Configuring Delegated Permissions
• Configuring Audit Logging
• Configuring RBAC Split Permissions
• Enhanced - Configuring a Reverse Proxy for Exchange Server Access

Lab 12: Monitoring and Troubleshooting Exchange Server 2010

• Monitoring Exchange Server 2010
• Troubleshooting Database Availability
• Troubleshooting Client Access Servers

Lab 13 - Option A*: Exchange Server 2007 to Exchange Server 2010 SP1

• Installing Exchange Server 2010
• Configuring Exchange Server Version Coexistence
• Removing Exchange Server 2007

Lab 13 - Option B*: Exclusive - Exchange Server 2003 to Exchange Server 2010 SP1

• Installing Exchange Server 2010 SP1
• Configuring Exchange Server Version Coexistence
• Removing Exchange Server 2003

*You will choose between upgrading Exchange Server 2003 to Exchange Server 2010 SP1 or upgrading Exchange Server 2007 to Exchange Server 2010 SP1.

Additional Details

Pre-Requisites

At least two years administering Exchange Server 2003 or Exchange Server 2007 Experience with Microsoft Windows Server 2003 and Microsoft Windows Server 2008, though experience with previous versions of Exchange Server is not required Experience with Active Directory in Windows Server 2003 or Windows Server 2008 Experience managing backup and restore on Windows Servers Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup Fundamental knowledge of certificates and Public Key Infrastructure (PKI)

Certificates offered

Certificate of Completion * Eligible for SATV Purchase * 5 Day SATV Voucher

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
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Global Knowledge Winnipeg
201 Portage Avenue
Suite 1903
Winnipeg, Manitoba
Canada   R3B 3K6

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Here are some reviews of the training vendor.

   

- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010