Requirements Validation and Testing (BA60)

In this course you will learn the importance of achieving quality & your role in doing so. You will learn which project & product factors affect the two components of risk, & you'll learn to apply those to various real-life validation situations.

Course Outline

Learn the techniques required for testing and validating requirements.

Quality is the major business differentiator in IT. Studies such as the Chaos Report show that the most common cause of low quality is having poor, or poorly understood, requirements. Other common causes are poor design, code, and installation. While prevention of defects is the best cure, identifying and fixing defects as early as possible is key, and some of the responsibility for doing that falls on the business analyst (BA). This course, therefore, concentrates on the validation techniques for:

• Requirements
• The system at the business level (functional and usability testing)
• Acceptance
• Business purpose (stakeholder satisfaction with the production product)

In this course you will learn the importance of achieving quality and your role in doing so. You will learn which project and product factors affect the two components of risk (likelihood and impact), and you'll learn to apply those to various real-life validation situations using a case study and practicing testing decision-making. You will learn techniques for:

• Validating requirements or any text-based product (such as procedures or plans)
• Testing functional and manual requirements
• Assessing and testing usability

You will learn to plan functional and usability testing at the business level and the essential elements to document that planning. You'll examine your role in Acceptance, including Acceptance of an outsourced product, and you'll determine how to assess stakeholder satisfaction with the product in production.

Since there is never time, even theoretically, to validate all details of a product, an important concept is using risk assessment to determine the appropriate thoroughness of validation at every stage. Exercises in risk assessment and all the major validation techniques are an integral part of this course.

While the involvement of BAs in testing varies widely across companies, this course assumes maximum involvement at the business level (excluding nonfunctional testing except for usability). Each student can tailor the content to suit a specific company's policies.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

What You'll Learn

• Position the activities of the BA in the complete verification and validation process
• Use testing terminology in a standardized way
• Use risk to drive the validation effort and therefore use project money wisely
• Make decisions on what not to test for defects

• Plan appropriate (risk-based) techniques to find defects in the BRD, that is, validate the BRD
• Plan appropriate (risk-based) functional testing techniques at the BA level to find defects
• Plan appropriate (risk based) glass box testing techniques for processes to find defects

• Check and test usability
• Choose appropriate (customer-selected) tests for acceptance, that is, compliance to requirements
• Manage test data and information
• Manage requirements problems and test failures
• Document the plans (activities, resources, risks)
• Gain acceptance, install the product, and validate to business needs

Hands-On Exercises

• Develop a High-Level BA Validation Strategy and Budget
• Determine Requirements That Can Be Validated and Tested
• Perform a Peer Review
• Choose the Appropriate Technique for Finding Defects
• Develop a Mid-Level Test Strategy
• Develop a Test Suite
• Develop Boundary Testing
• Develop a Condition Coverage Test Matrix
• Design CRUD Testing
• List Error Guessing Inputs
• Choose Testing Techniques
• Develop Inputs to Test Activity and Decision Coverage
• Develop Inputs to Test Condition Coverage
• Check a Web Page
• Conduct a Usability Test
• Manage Risk of Testing
• Desk Check a Test Plan
• Deciding What Test Coverage To Agree To
• Develop Customer Satisfaction Survey Questions

Who Needs to Attend

• Business analysts who have some testing experiencing and want one or more of the following:

• A more formal understanding
• To be more efficient
• To standardize across a group, department, or organization

• Business analysts who don't know anything about testing and want to learn how to do it
• Project managers who want to understand BA terminology and how the BA sees risks

Course Outline

1. Testing and the BA

• Good Testing and Checking
• Project Team Verification and Validation Process
• Types of Testing
• Ways to Verify and Validate

2. High-Level BA Validation

• Your Budget and Risk Management
• Estimating the Risks of Defects in the System
• Developing a High-Level Validation Strategy and Budget

3. Finding Defects in the BRD

• Characteristics of a Good BRD
• Techniques of Finding Defects in a BRD
• Choosing the Appropriate Technique

4. Planning Testing

• Structured Testing
• Mid-Level Test Strategy
• Test Cases

5. BA-Level Functional Testing in the Automated System

• Black Box Testing
• Black Box Testing Techniques
• Automated Low-Level Test Strategy

6. BA Validation of Processes

• Validating Processes
• Glass Box Testing Techniques
• Process Low-Level Test Strategy

7. Usability Validation

• The Importance of Usability
• Usability Validation by the BA
• Getting Users Involved in Validation
• Usability Testing

8. Documenting the Test Plan

• Capturing the BA Test Plan
• Formal BA Test Plan

9. Acceptance, Installation, and Validation to Business Needs

• Acceptance
• Installing the System
• Validating to the Business Needs
• Completing the Project

Additional Details

Pre-Requisites

- Business Analysis Essentials (BA10) - Requirements Development, Documentation, and Management (BA20)

Certificates offered

- 21 PMI PDUs - 2.1 CEUs - 21 IIBA CDUs

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Map & Reviews

Global Knowledge
[ View Provider's Profile ]

Global Knowledge Montreal
800 Boul. Rene-Levesque Ouest
Bureau 990
Montreal, Quebec
Canada   H3B 1X9

Reviews

 

This course has not yet been rated by one of our members.

If you have taken a course through this vendor please log into your account and leave feedback for this vendor. You will be helping ensure our members get directed to the best training facilities.

Here are some reviews of the training vendor.

   

- do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.

Reviewed by Delores P. 2012

   

Should be time allocated for questions and answer

Reviewed by Vinod P. 2012

   

The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.

Reviewed by Sheila D. 2012

   

Very professional. Facility clean and comfortable.

Reviewed by Christine P. 2012

   

For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.

Reviewed by Caroline P. 2012

   

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)

Reviewed by Tonia L. 2012

   

Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.

Reviewed by Harman M. 2012

   

Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training

Reviewed by Michael R. 2011

   

A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders

Reviewed by jinxiu z. 2011

   

The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.

Reviewed by Ricardo T. 2011

   

No course books were provided for us to take.

Reviewed by Hala M. 2011

   

Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.

Reviewed by Roydon F. 2011

   

should have discuss some case studies,,overall A+

Reviewed by Syed A. 2011

   

Our instructor was very knowlegable and he provided excellent real life stories.

Reviewed by Stephen W. 2011

   

The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.

Reviewed by Yasmine I. 2011

   

Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.

Reviewed by Jeff P. 2011

   

I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.

Reviewed by Betty M. 2011

   

Great course provider, keep it on your roaster

Reviewed by Catherine G. 2011

   

Course content and labs were very good, everything worked as expected.

Reviewed by Francisco C. 2011

   

I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!

Reviewed by gail h. 2010