Course Outline
Lessons
Coaching, Feedback and Managing Performance is about helping your staff achieve their goals. In order for anyone to coach to improve performance, research has shown that there are several core skills required, including the ability to:
- Â Â Â Provide ongoing supportive feedback,
- Â Â Â Use exceptional communication skills,
- Â Â Â Foster relationships through strong interpersonal skills,
- Â Â Â Demonstrate the personal capacity for effective self-management.
This Coaching, Feedback and Performance program will address the essential areas necessary to coach and support staff while linking them to the overall Performance Management Process (PMP) or Performance Appraisal (PA) process.
This program also provides the essential framework for participants to use supportive feedback during coaching sessions with staff. It integrates communication strategies (questions, listening and supportive feedback) with basic coaching principles.
This program looks to support alignment between an individuals performance and the goals and needs of your organization. It empowers participants to develop their own personal feedback style while maintaining a focus on the key skills required to help staff, teams and the organization reach the desired objectives.
This workshop has a maximum seating limit of 16 participants.
Topics covered include:
- Â Â Â Coaching for performance strategies,
- Â Â Â Supportive discipline for under performance,
- Â Â Â Mentoring,
- Â Â Â Supportive feedback,
- Â Â Â Goal-setting with your staff,
- Â Â Â Understanding staff motivation,
- Â Â Â Aligning with your Performance Management/Appraisal Process,
- Â Â Â Supportive feedback and the Performance Management Process.
Learning outcomes for this workshop include:
- Â Â Â Understand the basics to becoming an effective coach/manager,
- Â Â Â Develop a confident and persuasive personal style for coaching staff,
- Â Â Â Understand how to support staff to achieve their goals,
- Â Â Â Use supportive feedback to address performance issues,
- Â Â Â Know how to plan, structure and deliver an effective coaching session,
- Â Â Â Understand how to link the coaching session to the organizational PMP.
Who should attend:
This program is a valuable tool for those looking to learn how to inspire, coach and support others towards achieving business and organizational goals.
Cancellation Policy
Cancellations made 21 or more days prior to the scheduled workshop date are subject to a $100 per person per day (plus tax) administration fee. For cancellations made between 3 and 20 days prior, participant and event substitutions are allowed (subject to availability).
Training Location
Gaski Training Centre
7181 Woodbine Ave, Suite 103
Markham,
Ontario
Canada
