Implementing Cisco IOS Telephony and Unified Communications (IITUCX)

In this course, students will gain the necessary knowledge and skills required to implement Cisco Unified Communications Manager Express and Cisco Unity Express using the CLI and GUI interfaces.

Course Outline

This course is designed to be the primary training for Cisco Unified Communications Manager Express and Cisco Unity Express.  Student will gain the necessary knowledge and skills required to implement Cisco Unified Communications Manager Express and Cisco Unity Express using the CLI and GUI interfaces.

Audience
This course is intended for:

• Network administrators
• Network engineers
• Network managers
• Network designers
• Systems Engineers

Skills taught
Upon successful completion of this course, students will meet these overall objectives:

• Understanding the benefits and components of a Cisco Unified Communications system
• Understanding how traditional telephony systems operate
• Understanding the basic operation, protocols, and components involved in a VoIP call
• How to configure a gateway to support VoIP calls
• How to implement Cisco Unified Communications Manager Express to support a single site
• How to install and configure Cisco Unity Express, including Cisco Unity Express Auto Attendant

Course Outline

• Module 1:  Cisco Unified Communications Systems Introduction
• Module 2:  Traditional Telephony Operations
• Module 3:  VoIP Fundamentals
• Module 4:  Cisco Unified Communications Manager Express Implementation
• Module 5:  Cisco Unity Express Implemenation

Additional Details

Pre-Requisites

We recommend the following prerequisites: * Knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing * ICND1 * Ability to configure and operate Cisco routers and switches * CCENT Certification

Certificates offered

Certificate of Completion

Cancellation Policy

Public Schedule - Instructor Led Training:
Cancellation notice of 10 (ten) business days is required to cancel a course without penalty. Cancellation of less than 10 (ten) business days prior to the start of the course or non-attendance will result in a charge of 100% of the course cost.
Group (Dedicated) Training: Cancellation notice of 15 (fifteen) days is required to cancel a private course without penalty. Cancellation of less than 15 (fifteen) days will result in a charge of 100% of the private training cost.

Substitutions of enrolled students in scheduled classes are permitted prior to the class start on the first day. ARP's choice of instructor for any course is subject to change.

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