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You will leave this two-day class with the all the skills you need to dig business requirements out of virtually any source - people (individually and in groups), documentation, system exploration.

Course Outline
Perhaps the single most difficult project phase is gathering and managing business and system requirements. There may be many people involved, each with their own, often conflicting, expectations and needs. This course examines several facets of the process, taking the view that gathering requirements is a consultative activity. It presents several methods, models and techniques to help you work with the business as consultants. After taking this course, you will have the skills needed to plan for elicitation activities, clarify requirements as you go, and provide clear and accurate feedback throughout the elicitation process.
This course is catered towards Business Analysts (BA) and Business Systems Analysts (BSA) who will be responsible for gathering requirement information from a variety of sources. Also of value to end users who will be explaining business requirements, and to Developers and Testers who may need to gather their own requirements or who are interested in expanding their role into the business realm.
Upon completion of this course, you will be able to use the following techniques:
  • Document Analysis
  • Interviewing
  • Requirements Workshops
  • You will have a detailed understanding of the following techniques:
  • Prototyping and User Interface Analysis
  • Surveys and Questionnaires
  • Process Observation
  • Focus Groups
  • System Interface Analysis (non-UI)

Prerequisites & Certificates

Working experience as a BA or BSA is highly recommended. If you are familiar with problem solving techniques like brainstorming, and comfortable facilitating a small group, you should get along just fine.

Certificates offered

12.0 PDUs towards IIBA CBAP certification

Cancellation Policy
Up to the 11th business day prior to class, a registration may be cancelled or rescheduled without charge. Thereafter the full course fee will be invoiced whether it's a cancelled or rescheduled. In which case a reschedule credit, valid for 1 year, will be issued. Substitutions may be made at any time prior to the start of the course.
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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