Microsoft Outlook 2010 Level 3

This course builds on the skills & concepts taught in Outlook 2010: Intermediate. Students will learn how to stay current with colleagues via the Outlook Social Connector. Learn advanced techniques for managing managing & maintaining their mailboxes....

Course Outline

This course builds on the skills and concepts taught in Outlook 2010: Intermediate. Students will learn how to stay current with colleagues via the Outlook Social Connector. They will learn advanced techniques for managing managing and maintaining their mailboxes. Students will create and work with notes and Journal entries, share Outlook calendars and contacts, create customized e-mail templates, and use mail merge to send personalized messages to groups of contacts.

Outline

Unit 1: Collaboration
Topic A: Connecting with colleagues via Outlook Social Connectors
Topic B: Staying informed with RSS

Unit 2: Mailbox management
Topic A: Managing your mailbox
Topic B: Archiving your mail

Unit 3: The Notes and Journal folders
Topic A: Recording information with notes
Topic B: Tracking activities with the Journal

Unit 4: Calendars and contacts
Topic A: Managing your calendar
Topic B: Managing contacts

Unit 5: Mail merges and templates
Topic A: Performing mail merges
Topic B: Working with templates

Additional Details

Pre-Requisites

Outlook 2010 Level 2 or equivalent knowledge

Certificates offered

Certificate of completion

Cancellation Policy

Cancellations or postponements received more than ten business days prior to the first day of the course will be subject to a 15% administration fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

Map & Reviews

Acend Corporate Learning
[ View Provider's Profile ]

Toronto Training Center
69 Yonge St
Suite 1200
Toronto, Ontario
Canada   M5H 1A1

Reviews

 

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Here are some reviews of the training vendor.

   

I loved the Adobe InDesign course but as a new user I felt there was so much material to cover and I wanted to take my time getting familiar with the program and learning about everything. I think if the class had been 2 days instead of 1 it would have been perfect!

Reviewed by Laurel A. 2012

   

Manual provided was totally different then computer training. Expected more hands on training instead of just watching an instruction video.

Reviewed by Kellie D. 2012

   

Great

Reviewed by larissa h. 2012

   

The video - was not at all interactive - only concepts were presented. The manual completedly different from the video material. I have no objections to using different approaches but a course on any software must include interactive materials.

Reviewed by Katarina F. 2012

   

The course was set up in a way which was easy to follow. However, I thought there was a lot of information to take in the day. The instructor was very helpful and very knowledgeable.

Reviewed by Bonnie . 2012

   

The training provider, Melanie, was exceptional. She was very knowledgeable and sat with me personally for hands on training. I found the course to be long and difficult to complete in one day.

Reviewed by Bonnie . 2012

   

The amount of material was a little much (maybe an hour) to cover in the allotted time - but otherwise good.

Reviewed by Lisa K. 2011

   

The room was too cold for me. The Instructor was very helpful.

Reviewed by Agnes S. 2011

   

A co worker of mine, did not receive the certificate of completing the course. As well, I received a website to log to after the course for 30 days (The Online Support). Although the vendor ID number does not exisit. I have gone back to my contact at Last Minute Training, and haven't received any feedback from her. The course was good, the follow up, was the greatest service.

Reviewed by Jennifer S. 2011

   

Would like to have access to the on-line training materials for this course for a period of time after course completion

Reviewed by Sandra B. 2011

   

Hi - the server crashed during my session and I would like to reschedule. Can someone contact me to do this?

Reviewed by Maura A. 2011