Becoming Management Material

Instructor-Led, Hands-On training on Becoming Management Material

Course Outline

Becoming Management Material
| | ID: SSBMM0 | Course Length: 3|Module 0: Course Details|

Duration: 3 Days

Learning Objectives

In This Course, You Will Learn To

Define Your Role As a Manager

Understand the New Qualities You€(TM)ll Need To Succeed in Management

Anticipate and Embrace the Forces of Change

Get Your Workspace Organized

Get Your Goals Prioritized

Plan Your Future

Prepare the Foundation for Your Vision As a Leader

Foster Enthusiasm and Gain Commitment From Employees

Course Overview

Identify Your Leadership Profile

Explore Ways To Imrove Your Success As a Manager

Encourage Your Employees To Higher Performance

Communicate Skilfully and Effectively

Streamline Your Meetings

Build a Strategy for Your Career Success

Create An Action Plan

What Is the Heart of What Makes a Good Manager?

This Course Aims To Teach

Achieve High Performance Team.

Keep On Top of Your Workload

Create Inspiring Visions

Spark the Interest and Enthusiasm

Become a Passionate and Effective Leader

|Module 1: Introduction and Course Overview|

Workshop Learning Objectives

Personal Learning Objectives

|Module 2: Are You Management Material|

Rank Yourself €" Starter Quiz

Personal Assessment

Top Four Qualities of €oemanagement Material

|Module 3: Managing Change|

Understanding Change

Three Keys To Acceptance of Change

A Step-by-step Change Model

Case Study: Getting More From the Last Hour

The Four-room Apartment

Group Exercise - Introducing a Change

|Module 4: Getting Organized|

Start with Your Desk

The Three-tier Filing System

Filing Exercise

|Module 5: Setting Goals|

Goal Setting 101

Your Smart P€(TM)s

Smart Exercise

|Module 6: Making Priorities|

Important Versus Urgent

Prioritization Exercise

Time To Plan

|Module 7: Leading the Way|

Leading Versus Managing

Five Practices of Excellent Leadership

|Module 8: The Science of Leadership|

The Two Basic Leadership Behaviours

Situational Model of Leadership

Modifying Your Leadership Behaviour

|Module 9: Coaching Employees To Be Better Performers|

Four Critical Coaching Skills

Best Tips for Supportive Coaching

Rewarding Performance

Recognition Exercise

|Module 10: Effective Communication I: Speaking|

What Is a Skilled Communicator

Ensuring Clarity and Precision

Catch-phrase Game

|Module 11: Effective Communication Ii: Listening|

The Communication Funnel

Active Listening

The Power of Paraphrasing

Communicating During Performance Reviews

|Module 12: Managing Difficult Situations|

Communicating Well in Difficult Situations

Managing Performance Problems

Expressing Your €oeno

Taking Corrective Action

Guidelines for Setting Behaviour Contracts

Presentation

|Module 13: The Worst Case Scenario|

If You Must Let Them Go

A Discipline Checklist for a Supervisor

Role Play

|Module 14: Making Meetings Work|

Eight Step To Effective Meetings

Tips and Strategies

Exercise

|Module 15: Managing Your Career|

Basic Considerations

Quick Tips

|Module 16: Your Personal Action Plan|

Committing To Continues Development

|Module 17: Course Evaluation

Additional Details

Pre-Requisites

none

Certificates offered

certificates provided

Cancellation Policy

For courses bought at the regular price 10 Business days are required for cancellations.
For courses bought at the 'last-minute' price - all Registration are final

Map & Reviews

CBIT Training Ottawa
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Reviews

 

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Here are some reviews of the training vendor.

   

I registered for the Access level two after already taking the level one last week thinking that it would be a continuation of what I learned in level one. This was not the case, it was all the same material as in level one. I don't understand how this can happen at the same school. I felt that the level two was really a waste of my time and mostly money.

Reviewed by Sonia P. 2012

   

I found there was too much theory. Hard to follow the second day. Should be more theory day 1 and then plenty more exercises Day 2.

Reviewed by Sonia P. 2012

   

Location isn't the greatest, but I had a good instructor, great computers to work with and relevant exercises. I would go back for more courses.

Reviewed by Roxanne P. 2012

   

The instructor was very knowledgeable and accommodating. The presentation material and CD was excellent.

Reviewed by Saroj B. 2012

   

Trainer was good. Gave explanation WHY things are done in specific order. Not just "do this, do that"

Reviewed by Marc F. 2012

   

This is my second workshop with CBIT. The facilities and ammenities offered are exceptional. Administrative staff are very friendly, helpful and eager to assist. Course content and quality of instruction have more than met with my needs and expectations. I am very confident in their ability to provide quality programming and have already recommended them to others in my organization.

Reviewed by JODI L. 2011

   

Course was fantastic and the instructor very knowledgeable and well organized. Due to a small class size, she was able to customize the course content to meet our individual training needs. In addition, CBIT provided each of us with the complete Org Plus manual which will be very handy as a reference tool back in the workplace. CBIT staff were welcoming and friendly - and served a hot breakfast at 10:00 am! There is also a fridge, microwave and break room avail. Not many great restaurants in the area, so better to pack your lunch. Overall, a great day.

Reviewed by JODI L. 2011

   

We were provided a cd with a pdf copy of the manual for future reference which is great but no printed manual was provided to refer to during the course - this would have been helpful for learning.

Reviewed by Geraldine C. 2011