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Instructor-Led, Hands-On Microsoft Outlook 2002 / 2003 - Level 1

Course Outline
Microsoft Outlook - Level 1
| | ID: SAMSO0 | Course Length: 1
|Module 0: Exploring Outlook|
  • Starting Outlook
  • Exiting Outlook
  • Using the Outlook Interface
  • Using Menus
  • Displaying and Hiding Toolbars
  • Using the Outlook Bar
  • Using the Outlook Today Page
  • Using the Folder List
  • Using the Address Bar
  • Changing Folder Views
  • |Module 1: Working With The Office Assistant|
  • Displaying/hiding the Office Assistant
  • Using the Office Assistant
  • Finding An Answer
  • Changing Office Assistant Options
  • Using Ask a Question
  • |Module 2: Using Outlook Messaging|
  • Using Outlook's E-mail Features
  • Forwarding a Message
  • Printing From the Information Viewer
  • Printing From the Message Window
  • Changing the Message Format
  • Working with Word Mail
  • Sending a Message
  • Using the Address Book - Message Window
  • Opening a Message in the Inbox Folder
  • Using the Preview Pane and Autopreview
  • Sending and Receiving Messages
  • Viewing Sent Messages
  • Replying To a Message
  • |Module 3: Managing Messages|
  • Saving a Draft Version of a Message
  • Flagging a Message for Follow Up
  • Navigating Through Open Messages
  • Changing the Read Status of a Message
  • Sorting Messages
  • Deleting a Message
  • Moving a Message To a Different Folder
  • Emptying the Deleted Items Folder
  • Archiving a Folder
  • |Module 4: Working With Components And Office|
  • Creating a Signature
  • Creating and Posting Office Documents
  • Sending Office Documents
  • Using the Office Clipboard
  • Selecting Default Signatures
  • Inserting a Signature
  • Creating An Autotext Entry
  • Inserting a File Into a Message
  • Saving a File Attachment
  • Opening a File Attachment
  • Inserting a Hyperlink Into a Message
  • Saving Messages As Files
  • |Module 5: Using Outlook Messaging Features|
  • Setting Message Options
  • Setting Message Tracking Options
  • Viewing the Message Delivery Status
  • Recalling a Message
  • Hiding and Displaying Header Fields
  • |Module 6: Scheduling With The Calendar|
  • Opening the Calendar
  • Printing Calendar Information
  • Deleting Calendar Items
  • Navigating the Calendar
  • Scheduling a New Appointment
  • Adding a Task To the Taskpad
  • Scheduling An Event
  • Applying Color To the Calendar
  • Editing Calendar Items
  • Setting a Calendar Item As Recurring
  • Moving Calendar Items
  • |Module 7: Managing Meetings|
  • Scheduling a Meeting
  • Scheduling a Resource for a Meeting
  • Accepting/declining Meeting Requests
  • Proposing a New Meeting Time
  • Checking Meeting Responses
  • Updating a Meeting
  • Canceling a Meeting
  • Creating Group Calendars
  • |Module 8: Managing Contacts|
  • Opening the Contacts Folder
  • Adding a Contact
  • Editing a Contact
  • Flagging a Contact for Follow Up
  • Organizing Meetings
  • Tracking All Activities for a Contact
  • Printing Contacts Information
  • Deleting a Contact
  • |Module 9: Working With Tasks|
  • Opening the Tasks Folder
  • Sending a Status Report
  • Viewing Tasks Assigned To Others
  • Printing Tasks Information
  • Deleting a Task
  • Adding a Task
  • Creating a Recurring Task
  • Editing a Task
  • Marking a Task Complete
  • Sorting and Reordering Tasks
  • Assigning a Task To Another Outlook User
  • Accepting/declining Tasks
  • Indicating the Progress of a Task
  • |Module 10: Using The Journal|
  • Opening the Journal Folder
  • Creating a Journal Entry
  • Assigning a Contact To a Journal Entry
  • Modifying Journal Entry Types
  • Deleting a Journal Entry
  • |Module 11: Working with Notes|
  • Opening the Notes Folder
  • Creating a Note
  • Opening a Note
  • Printing a Note
  • Deleting a Note
  • |Module 12: Organizing Outlook Items|
  • Assigning An Outlook Item To a Category
  • Modifying the Master Category List
  • Creating a New Folder
  • Deleting a Folder
  • Using a Simple Find
  • Using An Advanced Find
  • Using the Ways To Organize Pane
  • Using Autocreate
  • Viewing the Reminder Window
  • |Module 13: Customizing Outlook Views|
  • Adding a Field To the Information Viewer
  • Sorting Items in a Folder
  • Removing Fields - Information Viewer
  • Defining a Custom View

  • Prerequisites & Certificates


    Certificates offered

    certificates provided

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    Map & Reviews
    CBIT Training Ottawa
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    I would recommend this vendor, with cautions. The course content did not nearly cover everything listed in the course description. The course started late and finished early, the instructor did not follow the course materials at all, and many topics that were supposed to be covered were not. Hopefully they are in the course book and I will be able to work through it on my own. I haven't had time to go through the book yet, and we didn't use it in the course. The material that was presented was good, but the instructor's knowledge was limited.
    Reviewed by 2012
    The Teacher really explained every topic very well and kept us very interested. She was a wonderful teacher.
    Reviewed by 2012
    I registered for the Access level two after already taking the level one last week thinking that it would be a continuation of what I learned in level one. This was not the case, it was all the same material as in level one. I don't understand how this can happen at the same school. I felt that the level two was really a waste of my time and mostly money.
    Reviewed by 2012
    I found there was too much theory. Hard to follow the second day. Should be more theory day 1 and then plenty more exercises Day 2.
    Reviewed by 2012
    Location isn't the greatest, but I had a good instructor, great computers to work with and relevant exercises. I would go back for more courses.
    Reviewed by 2012
    The instructor was very knowledgeable and accommodating. The presentation material and CD was excellent.
    Reviewed by 2012
    Trainer was good. Gave explanation WHY things are done in specific order. Not just "do this, do that"
    Reviewed by 2012
    This is my second workshop with CBIT. The facilities and ammenities offered are exceptional. Administrative staff are very friendly, helpful and eager to assist. Course content and quality of instruction have more than met with my needs and expectations. I am very confident in their ability to provide quality programming and have already recommended them to others in my organization.
    Reviewed by 2011
    Course was fantastic and the instructor very knowledgeable and well organized. Due to a small class size, she was able to customize the course content to meet our individual training needs. In addition, CBIT provided each of us with the complete Org Plus manual which will be very handy as a reference tool back in the workplace. CBIT staff were welcoming and friendly - and served a hot breakfast at 10:00 am! There is also a fridge, microwave and break room avail. Not many great restaurants in the area, so better to pack your lunch. Overall, a great day.
    Reviewed by 2011
    We were provided a cd with a pdf copy of the manual for future reference which is great but no printed manual was provided to refer to during the course - this would have been helpful for learning.
    Reviewed by 2011

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