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Course rating of 0 Vendor rating of 5


In this workshop, participants will learn to identify the situation or issue, acknowledge and minimize the emotional triggers, and establish a path of constructive dialogue in order to reach a positive outcome.


 
Course Outline
Description

This workshop will help participants learn practical techniques for constructively communicating with others during challenging or difficult situations. Participants will learn to identify the situation or issue, acknowledge and minimize the emotional triggers, and establish a path of constructive dialogue in order to reach a positive outcome.

Note: elective credit not available.

Instructor: Susan Vaughan
Prerequisites & Certificates
Pre-Requisites

Certificates offered

Certificate of Completion


Cancellation Policy
Participants who withdraw or fail to find a substitute less than 5 business days before the start of their course will be charged a fee based on the workshop duration as follows:
- $50 --- half-day workshop
- $100 --- one-day workshop
- $150 --- two-day workshop
Participants may withdraw or transfer to a different workshop 5 business days or more before the start of the workshop at no penalty. Individuals must notify the Centre for Continuing Education in writing to withdraw from a workshop.
Substitutions for a paid registration are welcome at anytime. The Centre for Continuing Education reserves the right to substitute qualified instructors due to unforeseen circumstances

Map & Reviews
McMaster University CCE
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For a basic introduction to Macros, this was a good session. Perhaps, the handouts could have included a link to a 'bible' of more advanced commands.
Reviewed by 2011
Perfect, exactly what I was expecting/needed.
Reviewed by 2011
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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