Cisco Unified Wireless Networking v7.x (CUWNv7.x)

This is a 5-day, instructor-led, technical course providing in-depth coverage of how to install & configure the functional components of the Cisco Unified Wireless Network Solutions product in several deployment models in an enterprise customer network.

Course Outline

Description

The course is a five-day, instructor-led, technical course providing in-depth coverage of how to install and configure the functional components of the Cisco Unified Wireless Network Solutions product in several deployment models in an enterprise customer network. Learners become familiar with the inter-communication of key system components, interactions between components, software configuration, troubleshooting, monitoring, and debugging. Knowledge is reinforced by hands-on lab exercises.

Audience

• Channel Field Engineers
• Cisco Network Consulting Engineers
• New UC Partners
• Customer Network Engineer

Skills taught

Upon completing this course, the learner will be able to meet these overall objectives:

• Explain how the Cisco Unified Wireless Network components meet the challenges to successful deployment
• Select and properly install the Cisco Unified Wireless Network hardware appropriate to site and use requirements
• Configure Cisco Unified Wireless Network administrative settings to support specific site and use requirements
• Configure security on devices and endpoints in a WLAN deployment to support site and customer requirements
• Maintain and troubleshoot WLAN hardware, software, and operational functionality using bundled and add-on tools
• Design and implement the appropriate WLAN solution for varying situations
• Install and configure Cisco WCS in the Cisco Unified Wireless environment
• Deploy and maintain the MSE

Course Outline

Module 1: Cisco Unified Wireless Network Introduction
Explain how the Cisco Unified Wireless Network components meet the challenges to successful deployment

Lesson 1: Understanding Enterprise WLAN Solutions

• Describe the issues of enterprise WLAN implementation
• Explain how the Cisco Compatible Extensions Program and the Cisco Secure Services Client assist enterprise WLAN implementation
• List the different solutions offered by the Cisco Unified Wireless Network
• Describe how Cisco Unified Wireless Network meets specific office environments
• Identify the differentiating factors of the Cisco Unified Wireless Network
• Describe the planning and assessment services of the Cisco WLAN
• Describe the benefits of Cisco Wireless Enterprise Management Software

Lesson 2: Cisco CleanAir Technology

• Describe how Cisco CleanAir technology uses silicon-level intelligence to detect and classify, locate, and mitigate sources of interference
• Identify the components of the Cisco Unified Wireless Network involved in delivering Cisco CleanAir technology
• Explain the benefits of Cisco CleanAir technology

Module 2: Cisco Unified Wireless Network Hardware Installation
Select and properly install the Cisco Unified Wireless Network hardware appropriate to site and use requirements

Lesson 1: Understanding WLAN Controllers, Wireless Services, and Licensing

• Explain the purpose of the Cisco WLCs
• Describe the functions of the Cisco WLC
• Compare the functionality provided by the different WLC models
• Describe the differences between standalone controllers and integrated controllers
• Explain how licensing differs for each of the WLCs
• Describe how the Cisco WLCs are integrated
• Describe the components of the 3300 Series Mobility Service Engine
• Describe Cisco Spectrum Expert, its features, and its components

Lesson 2: Configuring Cisco WLCs Using the CLI

• Describe the initial setup options for the Cisco WLC
• Describe the boot options of the Cisco WLC
• Describe the AutoInstall process on a non-configured controller
• Explain the differences between running configuration and saved configuration
• Identify three of the CLI Configuration Wizard options
• Describe the benefits of using the CLI basic command set

Lesson 3: Configuring Cisco WLCs Using the Web Interface

• Describe how to configure the Controller with the Controller Web Configuration Wizard

Lesson 4: Using the Controller Web Interface

• Describe the Controller Web interface and each of its components and their functions
• Identify the Controller Web configurations for Management
• Describe how to view User CLI sessions
• Identify the benefit of network routes for service port interface
• Identify the benefit of Web Session Timeout
• Describe the purpose of Country Codes

Lesson 5: Understanding Access Points

• Describe the basic differences between the Aironet Indoor APs
• Identify hardware used in the different Cisco APs
• Identify factors that need to be considered for the Cisco APs

Lesson 6: Understanding the Evolution of 802.11 Protocols

• Describe the protocol for CAPWAP and each of its components and their functions
• Describe 802.11n, its advantages, and the components and functions
• Describe the purpose and components of Multipath
• Describe the purpose and components of MIMO
• Explain the methods used by 802.11n to increase data rates
• Describe the use of each of the 802.11n tools
• Describe Cisco ClientLink and how to configure each component
• Explain the results of the site survey for 802.11n
• List the benefits of the Cisco WCS planning tool for AP placement

Lesson 7: Access Point Operational Modes

• Describe the various AP modes and their functions
• Describe H-REAP
• Describe Cisco Office Extend, its purpose, and components
• Describe Cisco Enterprise Wireless Mesh, design considerations, and supported platforms
• Identify the antenna configurations of an AP antenna
• Describe how to configure Channel and Power Level settings
• Explain the purpose of AP policies

Lesson 8: Performance, Optimization, and Auto RF

• List the parameters needed for optimization of the RF Network
• Explain the purpose of the Split MAC architecture
• Explain the function of Radio Resource Management and each of its components
• Describe how RF Groups are built as part of RRM
• Explain the purpose of the DCA for RRM
• Explain the purpose of Transmit Power Control as part of RRM
• Explain the purpose of CHDM as part of RRM
• Explain the purpose of Profile Thresholds

Lesson 9: Configuring Cisco CleanAir

• Explain the interaction of Cisco Unified Wireless Network components to allow the Cisco CleanAir technology to classify and mitigate wireless interference sources
• Explain how Cisco CleanAir technology supports air quality and interference device reports
• Describe the advantages and limitations of CleanAir deployment models
• List the CleanAir configuration parameters required to enable operation on a CleanAir AP and a Wireless LAN Controller
• List additional functionality available when integrating CleanAir APs and controllers with the WCS and MSE platforms

Module 3: Cisco Unified Wireless Network Administration
Configure Cisco Unified Wireless Network administrative settings to support specific site and use requirements

Lesson 1: Understanding Controller Ports, Interfaces, and Link Aggregation

• Define ports, interfaces, and WLANs
• Describe the functionality of various ports that are used in WLAN administration
• Describe link aggregation, its features, and its benefits
• Describe five controller interface types and the role of each
• Explain the purpose of the AP management interface
• Explain the purpose of the AP-manager interface
• Explain the purpose of the service port interface
• Explain the purpose of dynamic interfaces
• List the interface requirements for mobility groups

Lesson 2: Associating an AP with a Controller

• Compare and contrast the broadcast, DHCP option, and DNS option methods, which are used by access points to discover a controller
• List the naming conventions for a primary controller
• List the steps that are needed to configure the AP for high availability and master controller
• Describe how to configure a controller to be a master controller
• Describe AP fallback
• Describe the AP failover process
• Describe the AP high availability N+1 design
• Describe the AP high availability N+N design
• Describe AP Failover priority configuration
• List the number of access points that are supported by each controller platform
• Describe the purpose and function of aggressive load balancing

Lesson 3: Configuring Mobility Groups for Roaming

• Describe the components of Cisco wireless roaming
• Describe client roaming within a Layer 2 subnetwork
• Describe client roaming within a Layer 3 subnetwork
• Describe how to configure the mobility group
• Describe IRCM
• Identify the two caveats to be aware of when using IRCM
• Explain how to configure mobility anchors

Lesson 4: Managing VLANs and WLANs

• Describe VLANS, their purpose, and their features
• Explain the purpose of VLANs on the controller
• List the VLAN recommendations for the controllers
• Explain the purpose and administration of WLANs
• Summarize the purpose of AP groups and their configuration

Lesson 5: Configuring Quality of Service in Wireless Networking

• List the QoS purpose, features, and benefits
• Describe the mappings that are used in QoS packet marking
• Explain how to view and edit the QoS profiles
• Explain how to create and assign QoS roles for guest users
• Explain how to configure VoIP phone support
• Describe traffic specification for supporting voice calls
• Describe the features of enhanced phone support over mixed environments
• Describe the purpose, features, and benefits of the VoWLAN network readiness function
• Describe how to configure CAC for video
• Describe how to configure multicast parameters for media

Lesson 6: Understanding General Cisco Unified Wireless Network Administration

• Identify the purpose, features, and benefits of Cisco Discovery Protocol
• Describe the internal DHCP server configuration
• Describe how to upload the controller configuration to NVRAM or to a file server
• List the features of multicast and the issues to consider when it is used
• Describe IGMP support in Cisco Wireless LAN Controllers
• Explain how to configure AP Multicast Mode on the controller
• List the video multicast delivery challenges
• Describe the effect of broadcasting multicast video over AP channels
• List the radio frequency limitations and challenges for streaming video
• List the Cisco solutions for business video over wireless networks
• Describe Cisco VideoStream technology, its features, and its benefits
• Explain how the Cisco Media-Ready Wireless LAN solution addresses the three primary issues in providing media services over wireless LANs

Module 4: WLAN Security
Configure security on devices and endpoints in a WLAN deployment to support site and customer requirements

Lesson 1: Configuring WLAN Security for a Specific Deployment

• Identify considerations for weak security policies
• Describe Open Authentication and its issues

Lesson 2: Identifying Client and AP Security

• Describe AAA implementation and configuration
• Describe how to create a new ACL
• Explain the purpose of peer-to-peer blocking mode
• Describe global configuration parameters for 802.1x authentication for APs
• Describe how to view and configure the WLAN to mitigate penetration by rogue APs
• Explain how to configure Cisco NAC Appliance
• Explain how to configure the intrusion detection system sensor
• Describe the methods that are supported with Local EAP and their configurations

Lesson 3: Configuring WLAN Security Policies

• List the options for Security Policy configurations
• Describe the MFP modules, process, and settings
• Describe the digital certificates used in PKI and the Cisco Unified Wireless Network solution
• Explain how to configure the LSCs both generally and on the AP
• List the features of TLS
• Describe the features and configuration of PEAP-MS-CHAPv2
• Describe the WPA and WPA2 protocols for authentication and encryption
• Explain the advantage of Layer 3 Security in a VPN
• State the purpose of the CA and ID Certificates

Module 5: Maintaining and Troubleshooting WLAN Systems
Maintain and troubleshoot WLAN hardware, software, and operational functionality using bundled and add-on tools

Lesson 1: Managing Device Code and Configuration

• Describe controller and client software maintenance and upgrades
• Explain how the Controller Inventory displays key system information
• Describe how to find key AP software and hardware information
• Explain the use and purpose of a manual upgrade of controller code
• Describe the purpose of uploading files from the controller
• Describe the AP Pre-Image Download feature

Lesson 2: Troubleshooting WLANs

• List the debug and show commands available to use when troubleshooting WLANs
• Describe a methodology for troubleshooting WLAN issues
• Describe CLI debug commands
• Explain how to troubleshoot AP associations
• Explain how to troubleshoot mobility issues

Lesson 3: Gathering Data and Monitoring Data Traffic

• List the tools available that assist in gathering data when troubleshooting WLAN problems
• Describe sniffer mode on APs
• Explain how to manage message logs
• Describe the configuration and components of SNMP
• Explain the purpose of the Controller Crash files
• Explain the purpose of Syslog
• Explain the purpose of system resource information
• Describe how to view the various types of controller statistics
• Explain the purpose and features of Client LinkTest

Lesson 4: Understanding Cisco Spectrum Expert

• List sources of RF interference
• Describe the purpose, components, and benefits of Cisco Spectrum Expert
• Explain the purpose and components of the Spectrum Sensor card
• List and describe the components of the Spectrum Expert software
• Describe various modes in which Spectrum Expert could be used
• List the types of Spectrum View charts and the purpose of each
• Explain how Cisco Spectrum Expert software helps identify devices producing RF interference
• Describe ways Cisco offers to mitigate interference

Module 6: WLAN Deployment Design Scenarios
Design and implement the appropriate WLAN solution for varying situations

Lesson 1: Generic Infrastructure Design Scenarios

• Explain the purpose of the three different types of WLAN Solution Designs
• Prepare a preliminary design for deploying a WLAN
• Identify the minimum signal strength required for both the Cisco 7921g phone and the Vocera B2000 badge and the protocols the devices will support
• Use the Cisco WCS Prediction Tool to determine the placement of the APs
• Plan a site survey, taking into consideration the form and structure of the building and the anticipated usage of the wireless infrastructure
• Prepare a generic WLAN solution design using Cisco BandSelect and Cisco ClientLink

Lesson 2: Enterprise Infrastructure Design Scenarios

• List the vital criteria of an enterprise WLAN design
• Identify the guidelines for a data only application in an enterprise WLAN design
• Identify the guidelines for a data and voice application in an enterprise WLAN design
• Identify the guidelines and components of a video application in an enterprise WLAN design
• Explain the differences between a location application and a video application in an enterprise WLAN design
• Prepare an enterprise WLAN solution design utilizing Intrusion Prevention Systems and implementing the 802.1X infrastructure

Lesson 3: Designing Industry-Specific WLAN Solutions

• List the four typical industries that benefit from Cisco WLAN solution designs
• Plan a WLAN Solution for a health care scenario
• Prepare a WLAN design for a school district
• Set up a WLAN design for a manufacturing plant
• Design a WLAN solution for a mining situation

Module 7: Cisco Wireless Control System
Install and configure Cisco WCS in the Cisco Unified Wireless environment

Lesson 1: Understanding the Cisco Wireless Control System

• Explain the purpose of Cisco WCS
• Explain how Cisco WCS contributes to the configuration of the Cisco Unified Wireless environment
• Explain how Cisco WCS helps WLAN monitoring
• Describe the methods of evaluating WLAN performance
• List the items shown on the Security Tab that provide feedback on WLAN Security
• Explain the purpose of the Cisco WCS WLAN Planning mode
• List the communication protocols that are required for Cisco WCS

Lesson 2: Installing Cisco WCS

• List the Cisco WCS installation requirements
• List the steps involved in the Cisco WCS installation
• List the steps that are used to add a license to the Cisco WCS

Lesson 3: Administering Cisco WCS

• List the steps necessary to login to the Cisco WCS
• Describe the components of the WCS Home page
• Describe the features of the WCS navigation bar including the Command Selection box and the Sub-Navigation menus
• Describe the features available in the WCS administration menu and the purpose of each

Lesson 4: Configuring Cisco Unified Wireless Network Components

• Describe the various configurations available through the configuration tab
• Describe how to configure Wi-Fi TDoA receivers
• Explain the purpose of the Template Launch Pad
• Explain the purpose of the auto provisioning filter list
• Describe how to access lightweight AP configuration templates
• Describe how to access lightweight AP radio parameters in the configuration templates
• Describe how to apply the Lightweight AP template
• Explain how to view or schedule configuration tasks
• Describe the purpose of wIPS profiles
• Describe ACS View servers
• Describe TFTP servers

Lesson 5: Using the Cisco WCS Monitor Menu

• Describe the features of the Monitor tab
• Describe the features of the Spectrum Intelligence capabilities within WCS
• Describe the RF interference problem and its affect in the wireless network
• Explain how Cisco Spectrum Expert functions within WCS

Lesson 6: Using Cisco WCS Reports

• Describe WCS Reports and the features
• Describe how to create a new report
• Describe how to customize a report
• List the information included on the Scheduled Run Results window
• List the information included on the Saved Reports window
• Explain what information is available in a Busiest APs report
• Explain the purpose of the Mesh Nodes customized report
• List the types of information found in an Inventory report
• List the types of information available in Security reports

Lesson 7: Implementing Cisco WCS Maps and Planning Tools

• List the features of WCS Maps
• Explain the purpose of Cisco WCS maps
• Explain how to view installed maps and the building and floor views
• Describe how to create a new campus map
• Explain the purpose and benefits of Map Editor
• Describe how to add Access Points to a Map
• Describe the heat map feature of the floor view
• Describe how to add Access Points in Cisco WCS Planning Mode
• Describe the Cisco WCS Map tools
• Explain how to import Access Point information into Google Earth Maps

Lesson 8: Implementing Cisco WCS Guest Access

• List the purpose and the abilities of a Lobby Ambassador account
• Describe how to create and use a Guest Access account
• Describe the purpose of an Audit Trail
• Describe network bandwidth policy controls for guest accounts
• Describe how to assign a user role to a guest user
• Explain how to configure customized Lobby Ambassador views
• Summarize the Cisco Guest Access solution, including its benefits, its requirements, and the actions used
• Describe the use of multiple splash pages for guest login
• Explain how to select a customized login page
• Explain the benefits of the Cisco Guest API

Lesson 9: Implementing Cisco WCS Navigator

• Explain the purpose of the Cisco WCS Navigator
• List the system requirements of the WCS Navigator
• List the steps needed to install WCS Navigator on a Windows platform
• List the licensing requirements for the WCS Navigator
• Describe how to add a regional WCS
• Describe the Cisco WCS configuration necessary to support WCS Navigator
• Describe the Navigator Network Summary page
• List the types of inventory reports found in WCS Navigator
• List the background tasks that can be scheduled in WCS Navigator
• Explain the purpose of the support for virtual domains

Lesson 10: Troubleshooting Cisco WCS

• Explain the purpose of the Cisco Unified Wireless Network protocols
• List the port requirements for the Cisco WCS
• Explain how to set the log level in the Cisco WCS log files for troubleshooting
• Explain how to troubleshoot the WCS installation
• List steps to take before performing a Cisco WCS upgrade
• Describe common Cisco WCS issues and steps needed to resolve these issues
• Describe how to troubleshoot the client device

Module 8: Mobility Services Engine
Deploy and maintain the MSE

Lesson 1: Introducing Mobility Services Engine

• Identify key features and benefits of the MSE as compared to WLAN Controllers
• List the advantages of MSE as compared to traditional WLAN
• Identify the architectural components of MSE and their benefits
• Explain how Network Mobility Service Protocol provides communication between the MSE and the wireless controllers
• Explain how MSE controls installation, security and access, module installation, and registration of modules
• Differentiate the purposes and benefits of Cisco Context Aware Software for the Cisco 3300 Series MSE and Tags, and Cisco Adaptive Wireless IPS
• Explain how Cisco Context Aware leverages network intelligence
• Explain how Cisco Adaptive wIPS delivers a comprehensive wireless security solution
• Discuss how the MSE is integrated with the Wireless Control System

Lesson 2: Planning and Designing WCS

• Discuss the evolution of AP placement and deployment in the Cisco wireless product portfolio
• Differentiate between data, voice, and location WLAN design considerations when deploying a ContextAware infrastructure
• Interpret each of the tools used to optimize WCS and the purpose of each
• Design a calibration of a site as a Context ware client
• Summarize the relationship that exists between MSE and WLC
• Establish an NMSP session, using the WLC console and MSE CmdShell to check it status

Lesson 3: Deploying MSE

• Plan the Cisco WCS integration to work in conjunction with the Cisco MSE
• Design a WLAN for location-based service
• Design the proper placement of Access Points, listing the factors that need to be considered
• Describe the calibration feature available within Real Time Location Services
• Explain the benefit of MSE Element Tracking

Lesson 4: Troubleshooting Controller Connectivity and Tag Location

• Employ the NMSP Issues checklist to verify that WCS and MSE have synchronized and that client and tag tracking are functional
• Describe the actions needed to determine why the MSE Unreachable message appeared
• Explain how to troubleshoot time misconfiguration
• Illustrate how to verify the correct certificate type and hash
• Demonstrate how to locate the MAC address of the controller and the MSE
• Demonstrate how to use WCS to collect the MSE logs
• Locate the MSE log files
• Illustrate how to debug the Client and Tag locations by using several debug commands

Lesson 5: Monitoring and Maintenance

• Explain how the Context Aware Services Alarm system monitors a failure source
• Design an Event Group and the corresponding Event Definitions
• Set up a Context Aware Services Event Notification using Map Editor
• Explain the purpose of monitoring tags and chokepoints
• Design an MSE software upgrade with a database backup
• Describe how to recover a password and under what circumstances a password is recoverable
• Plan a migration of Context Aware Services from a 2710 Series Location Appliance to an MSE

Lesson 6: WCS Intrusion Detection System

• Describe the methods employed by Cisco Controller-based IDS
• Defend the advantages of Cisco Adaptive wIPS on MSE over CIDS
• List the various components of a wIPS deployment
• Describe the various wIPS deployment models available, the use of each, and the advantages or disadvantages of each
• Demonstrate the communication protocols of a Cisco Adaptive wIPS solution
• Design a Cisco Adaptive wIPS configuration
• Describe the information that is included in Policy Rules
• Implement the management of wIPS Service Administration settings

CUWN v7.0 - Labs

• Lab 2-1: CLI Setup and Web Setup
• Lab 2-2: Controller Web
• Lab 2-3: CAPWAP Conversion (Optional Lab)
• Lab 3-1: AP Association Options and Configurations
• Lab 4-1: Web Authentication
• Lab 4-2: WPA/WPA2 PEAP-MS-CHAPv2 Authentication
• Lab 4-3: WPA/WPA2 EAP-FAST Local EAP Authentication
• Lab 5-1: Pre-Image Download
• Lab 7-1: Wireless Control System

Additional Details

Pre-Requisites

The knowledge and skills that a learner must have before attending this course are as follows: - CCNA or equivalent work experience - Familiarity with Windows and Windows Networking - Prior attendance of CWLF or IUWNE (recommended)

Certificates offered

Certificate of Completion

Cancellation Policy

Public Schedule - Instructor Led Training:
Cancellation notice of 10 (ten) business days is required to cancel a course without penalty. Cancellation of less than 10 (ten) business days prior to the start of the course or non-attendance will result in a charge of 100% of the course cost.
Group (Dedicated) Training: Cancellation notice of 15 (fifteen) days is required to cancel a private course without penalty. Cancellation of less than 15 (fifteen) days will result in a charge of 100% of the private training cost.

Substitutions of enrolled students in scheduled classes are permitted prior to the class start on the first day. ARP's choice of instructor for any course is subject to change.

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