10165A: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 (Certification)

This course supports the large numbers of customers still running Exchange 2003 or Exchange 2007 in upgrading their skills & environments to Exchange 2010 Service Pack 1 (SP1) & help drive that adoption. It fills in a skills gap that currently exists...

Course Outline

There are two main reasons for the course. Firstly, this course supports the large numbers of customers still running Exchange 2003 or Exchange 2007 in upgrading their skills and environments to Exchange 2010 Service Pack 1 (SP1) and to help drive that adoption.  Secondly, this course fills in a skills gap that currently exists in the portfolio and, while the content is not driven by the exam ODs, provide further support for the exams.

   1. Upgrading skills to Exchange Server 2010 support within the Exchange Portfolio: The primary reason for the course development is to provide a single course to allow IT professionals who are currently experienced in and are running Exchange 2003 or Exchange 2007 environments, a fast-track method to upgrade their skills and  to enable them to upgrade to Exchange 2010 SP1 and help drive that technology adoption, without having to take the other two Exchange 2010 courses and 10 days of training.
   2. To fill a skills gap and provide further support for Exchange Server 2010 exams: The course will provide an accelerated skills-upgrade path and also provide additional support for the two Exchange Server 2010 exams, both of which are listed below. This course is not a direct mapping to the below exams; however, it is intended as an additional support for elements within these exams.

    * Exam 70-662 : TS : Exchange Server 2010, Configuring
    * Exam 70-663 : PRO : Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010

Audience Profile
This course is intended for IT professionals experienced with the technologies included in Microsoft Exchange Server 2003 or Exchange Server 2007. Students wishing to take this course should have a Technology Specialist or equivalent certification, or equivalent knowledge and experience, and be looking to upgrade their skills to Exchange Server 2010.
This IT professional is the senior administrator, or "engineer" who acts as a technical lead over a team of administrators. This person is a third level of support in addition to the Exchange Recipient Administrator, which is the first level, and the Exchange Server Administrator, which is the second level. In an effort to ensure that end users have the best possible messaging experience, this person also evaluates new technologies and tools.
The candidate is responsible for planning and deploying Exchange servers in an enterprise environment. He or she should have a minimum of two years of experience administering, deploying, managing, monitoring, upgrading, migrating, and designing Exchange Server.

At Course Completion
After completing this course, students will be able to:
    * Describe the new Exchange Server 2010 features as compared to Exchange Server 2003 and Exchange Server 2007.
    * Install and deploy Exchange Server 2010 in an Exchange Server organization.
    * Configure Mailbox servers and Mailbox server components.
    * Manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.
    * Migrate client access services from previous versions of Exchange Server, and configure the Client Access server role in Exchange Server 2010.
    * Migrate message transport from previous versions of Exchange Server, and configure message transport in Exchange Server 2010.
    * Configure the secure flow of messages between the Exchange Server organization and the internet.
    * Implement a high availability solution for Mailbox servers and other server roles in Exchange Server.
    * Plan and implement a disaster recovery solution for Exchange Server 2010 servers.
    * Plan and configure messaging compliance.
    * Migrate Exchange Server permissions to Exchange Server 2010, and configure Exchange Server security.
    * Monitor and maintain the messaging system.
    * Upgrade an Exchange Server 2007 organization to Exchange Server 2010.

Course Outline
Module 1: Introducing Exchange Server 2010
This module describes the new Exchange Server 2010 features as compared to the Exchange Server 2003 and Exchange Server 2007 features.

This module will cover the new features and terminology in two lessons, one of which will describe what is new since Exchange Server 2003. The other lesson will describe what is new since Exchange Server 2007. By covering this material at a high level early in the course, we can decrease some of the gaps in knowledge between the Exchange Server 2003 administrators and the Exchange Server 2007 administrators.

This module will also provide a high-level view of the steps required to migrate from previous Exchange Server versions to Exchange Server 2010. The purpose of this information is to provide a context for the following modules.

Lessons
    * New Exchange Server 2010 Features for Exchange Server 2003 Administrators
    * New Exchange Server 2010 Features for Exchange Server 2007 Administrators
    * Upgrading to Exchange Server 2010

Lab : Planning Hardware Requirements for Microsoft Exchange Server 2010
    * Identifying the Hardware Requirements

After completing this module, students will be able to:
    * Summarize some of the new features in Exchange Server 2010 as compared to Exchange Server 2003 features.
    * Summarize some of the new features in Exchange Server 2010 as compared to Exchange Server 2007 features.
    * Describe the process for upgrading to Exchange Server 2010 from Exchange Server 2003 and Exchange Server 2007.

Module 2: Deploying Microsoft Exchange Server 2010This module explains how to install and deploy Exchange Server 2010 in an Exchange Server organization.

Lessons
    * Installing Exchange Server 2010 SP1
    * Verifying the Exchange Server 2010 Installation

Lab : Installing Exchange Server 2010 SP1
    * Evaluating Requirements for an Exchange Server Installation
    * Preparing for an Exchange Server 2010 SP1 Installation
    * Installing Exchange Server 2010 SP1

Lab : Verifying the Exchange Server 2010 SP1 Installation
    * Verifying an Exchange Server 2010 Installation
    * Verifying Exchange Server Version Interoperability

After completing this module, students will be able to:
    * Describe the prerequisites required to install Exchange Server 2010.
    * Verify the successful installation of Exchange Server 2010 in an Exchange Server organization.

Module 3: Configuring Mailbox ServersThis module explains how to configure Mailbox servers and Mailbox server components.

Lessons
    * Upgrading the Mailbox Server Role
    * Configuring Mailbox Server Roles
    * Configuring Public Folders and Public Folder Databases in Exchange Server 2010

Lab : Configuring Mailbox Servers
    * Configuring Mailbox Databases
    * Configuring Public Folders

After completing this module, students will be able to:
    * Upgrade the Mailbox server role from previous versions of Exchange Server.
    * Configure the Exchange Server 2010 Mailbox server role.
    * Create and configure public folder databases and public folders.

Module 4: Managing Recipient Objects
This module explains how to manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.

Lessons
    * Managing Mailboxes in Exchange Server 2010
    * Configuring Mail Users, Mail Contacts, and Distribution Groups in Exchange Server 2010
    * Configuring Email Address Policies and Address Lists in Exchange Server 2010
    * Performing Bulk Recipient Management Tasks in Exchange Server 2010

Lab : Managing Exchange Server Recipients
    * Managing Recipients
    * Configuring Email Address Policies and Address Lists
    * Performing Bulk Recipient Management Tasks

After completing this module, students will be able to:
    * Manage mailboxes in Exchange Server 2010.
    * Configure contacts and configure distribution groups.
    * Configure email policies and address lists in Exchange Server 2010.
    * Perform bulk recipient management tasks.

Module 5: Managing Client Access
This module explains how to migrate client access services from Exchange Server 2003 and configure the Client Access server role in Exchange Server 2010.

Lessons
    * Upgrading the Client Access Server Role
    * Configuring the Client Access Server Role
    * Configuring Client Access Servers for Outlook Clients
    * Configuring Microsoft Outlook Web App
    * Configuring Mobile Messaging

Lab : Upgrading and Configuring Client Access Servers
    * Configuring Client Access Servers
    * Upgrading Client Access Services from Exchange Server 2003 to Exchange Server 2010

Lab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync
    * Configuring Outlook Anywhere
    * Configuring Outlook Web App
    * Configuring Exchange ActiveSync

After completing this module, students will be able to:
    * Migrate client access services from previous versions of Exchange Server to Exchange Server 2010.
    * Configure the Client Access server role in Exchange Server 2010.
    * Configure client access services for Outlook clients.
    * Configure Outlook Web App in Exchange Server 2010.
    * Configure Exchange ActiveSync (EAS) policies and manage mobile devices in Exchange Server 2010.

Module 6: Managing Message Transport
This module explains how to migrate message transport from previous versions of Exchange Server and configure message transport in Exchange Server 2010.

Lessons
    * Overview of Message Transport
    * Configuring Message Transport

Lab : Migrating and Managing Message Transport
    * Configuring Internet Message Transport
    * Troubleshooting Message Transport

After completing this module, students will be able to:
    * Configure and troubleshoot SMTP message routing in Exchange Server 2010.
    * Configure Hub Transport servers and message transport in Exchange Server 2010.

Module 7: Implementing Messaging Security
This module explains how to configure the secure flow of messages between the Exchange Server organization and the Internet.

Lessons
    * Deploying Edge Transport Servers
    * Deploying an Antivirus Solution
    * Configuring an Anti-Spam Solution
    * Configuring Secure SMTP Messaging

Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server
    * Installing an Edge Transport Server
    * Configuring Edge Transport Servers
    * Configuring Forefront Protection 2010 for Exchange Server

Lab : Configuring Anti-Spam Filtering
    * Configuring Anti-Spam Filtering
    * Configuring Secure SMTP Messaging

After completing this module, students will be able to:
    * Deploy Edge Transport servers and configure Edge Subscriptions.
    * Configure Forefront Protection 2010 for Exchange Server.
    * Configure anti-spam filtering in Exchange Server 2010.
    * Configure SMTP messaging security.

Module 8: Implementing High Availability
This module explains how to implement a high availability solution for Mailbox servers and other server roles in Exchange Server.

Lessons
    * Configuring Highly Available Mailbox Databases
    * Deploying Highly Available Non-Mailbox Servers
    * Deploying High Availability with Site Resilience

Lab : Implementing High Availability
    * Deploying a Database Availability Group
    * Deploying Client Access Servers
    * Testing the High Availability Configuration

After completing this module, students will be able to:
    * Configure database availability groups (DAGS).
    * Configure high availability for the non-Mailbox server roles.
    * Implement site resilience for Exchange Server 2010.

Module 9: Implementing Backup and Recovery
This module describes how to plan and implement a disaster recovery solution for Exchange Server 2010 servers.

Lessons
    * Planning Backup and Recovery
    * Backing Up Exchange Server 2010
    * Recovering from Disasters

Lab : Implementing Backup and Recovery
    * Implementing Disaster Recovery with DAGs
    * Backing up Exchange Server 2010
    * Restoring a Database in a DAG
    * Recover a Lagged Database Copy to a Point in Time
    * Restore the mailbox from the recovery database, and verify successful recovery

After completing this module, students will be able to:
    * Plan and configure options for disaster recovery and options for minimizing impact of data loss or failure.
    * Describe the information and data needed to select an Exchange Server backup solution.
    * Restore Exchange Server data and servers.

Module 10: Configuring Messaging Policy and Compliance
This module explains how to plan and configure messaging compliance.

Lessons
    * Introducing Messaging Policy and Compliance
    * Configuring Transport Rules
    * Configuring Journaling and Multi-Mailbox Search
    * Configuring Archive Mailboxes
    * Configuring Retention and Archive Policies

Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search
    * Configuring Transport Rules
    * Configuring Journal Rules
    * Configuring Multi-Mailbox Search

Lab : Configuring Archive Mailboxes and Retention Policies
    * Configuring Archive Mailboxes
    * Configuring Retention Policies

After completing this module, students will be able to:
    * Describe the requirements and options for implementing compliance requirements.
    * Configure transport rules.
    * Configure journaling and Multi-Mailbox Search.
    * Configure archive mailboxes.
    * Configure retention and archive policies.

Module 11: Securing Microsoft Exchange Server 2010
This module explains how to configure Exchange Server security.

Lessons
    * Configuring Role-Based Access Control
    * Configuring Audit Logging
    * Configuring Secure Internet Access

Lab : Securing Exchange Server 2010
    * Configuring Delegated Permissions
    * Configuring Audit Logging
    * Configuring RBAC Split Permissions

After completing this module, students will be able to:
    * Configure role-based access control (RBAC).
    * Configure administrator and mailbox audit logging.
    * Configure secure Internet access to Exchange 2010 servers.

Module 12: Monitoring and Troubleshooting Microsoft Exchange Server 2010
This module explains how to monitor and maintain the messaging system.

Lessons
    * Monitoring Exchange Server 2010
    * Troubleshooting Exchange Server 2010

Lab : Monitoring and Troubleshooting Exchange Server 2010
    * Monitoring Exchange Server 2010
    * Troubleshooting Database Availability
    * Troubleshooting Client Access Servers

After completing this module, students will be able to:
    * Monitor Exchange Server 2010 servers.
    * Troubleshoot Exchange server issues.

Module 13: Upgrading from Microsoft Exchange Server 2007 to Exchange Server 2010
This module explains how to upgrade an Exchange Server 2007 organization to Exchange Server 2010.

Lessons
    * Upgrading from Exchange Server 2007 to Exchange Server 2010

Lab : Upgrading from Exchange Server 2007 to Exchange Server 2010
    * Installing Exchange Server 2010
    * Configuring Exchange Server Version Coexistence
    * Removing Exchange Server 2007

After completing this module, students will be able to:
    * Upgrade from Exchange Server 2007 to Exchange Server 2010.

*Every effort is made to ensure the accuracy of our outlines as course information from our suppliers changes with each new revision. As a result this outline is subject to change without prior notice.

Additional Details

Pre-Requisites

Certificates offered

Certificate of completion

Cancellation Policy

There is no consequence if you cancel/reschedule this registration with a minimum of 10 business days notice prior to the first day of this course. Full payment is required if you cancel/reschedule this registration within the non-cancellation period of 10 business days prior to the first day of the course. Substitutions are welcome.

Map & Reviews

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Here are some reviews of the training vendor.

   

Excellent instructor and it was a smaller group of students so the instructor really tailored it to the students attending the course.

Reviewed by Treena S. 2012

   

We had an excellent instructor! She was very knowledgeable and would take the extra time to assist you if you needed extra instruction.

Reviewed by Treena S. 2012

   

I enjoyed the Access 2010 course. the instructor was very knowledgeable and presented the topic well. The only negative aspect was that no written training materials were offered until the course was completed. Would have liked to be able to make notes as we went along for future reference.

Reviewed by Rema M. 2012

   

My teacher was wonderful, and i have already singed up for more classes at this location.

Reviewed by Jessica C. 2012

   

The course was initially scheduled for 2 days but due to instructor availability it was shortened to one day. I am very computer literate, work full time in an office, and go to business school in the evenings and it was a little tough to learn everything in one day because there was no time for practice. Yes it was useful to find out what the program is capable of, but since it was shortened there was no time for individual practicing or trying things out on your own. Next time the class would be much better suited for the initial 2 day class.

Reviewed by Melissa P. 2012

   

All in all, this training was not that great. The first part moved very slowly, and then toward the end, the instructor plowed through to get finished. Possibly the most incredible part was that the course taught how to create forms, but not how to deploy or use them. The instructor said for that, participants would have to take the follow up course. What use is it to create forms if they can't be used? No handouts at all? Other courses I've taken provide full books with step by step coverage of everything done in the classroom. It's impossible to go back and review things.

Reviewed by Andy J. 2012

   

My most significant feedback is that the course was advertised as Working with Data using SQL for the 'non-database administrator'. Of the 10 course modules, nearly half were presented by the instructor as tasks that would be completed by a database administrator. While it is helpful to have a general understanding of a database administrators interaction with SQL, far too much of the course content was aimed at the database administrator level. Otherwise, use of technology for remote teaching and the instructor himself were both excellent.

Reviewed by Catherine M. 2012

   

Very helpful course. Excellent instructor.

Reviewed by Lesley A. 2012

   

I only rated the location bad because i don't like driving down town. Otherwise it was a good course.

Reviewed by Charles I. 2012

   

The course was great.

Reviewed by Samantha H. 2012

   

Excellent Instructor ,Excellent location,

Reviewed by Texas F. 2012

   

excellent trainer really knows her stuff

Reviewed by Texas F. 2012

   

The instructor was excellent and very knowledgeable! I found the course information extremely useful for the business world and I am looking forward to putting together presentations that impress!The facilities and snacks and drinks provided were great too!

Reviewed by Treena S. 2012

   

The one and only issue I had was with parking, unexpectedly having to pay and not having enough cash for this as well as there not being very much parking. It made me late for the class, even though I actually arrived there early!

Reviewed by Jacquie D. 2012

   

Esther (the instructor) was awesome. Her charisma and upbeat attitude really added to my experience and made it a pleasurable course to take.

Reviewed by Andrea B. 2012

   

This level of Excel should not be considered as advanced level. It is rather biginner level. I was expecting to learn more. 95% of the content I already knew.

Reviewed by Rehan F. 2012

   

A good seminar but quite a lot of info to take in during a one-day course for someone who hasn't done Word before. A bit overwhelming! Perhaps a two-day course would work better so could have time to actually practice what we're being taught. A little hard to see the projector from the back. Otherwise, very useful.

Reviewed by Mindelle J. 2011

   

I signed up at one facility in Ottawa and it got switched to a different training facility location in Hull, Quebec. There were several emails confirming the course, however, I just happen to notice one email stating the new location. LastMinuteTraining was good to try to look into for me. In the end, the training provider provided me with taxi chits and it all worked out. I was not aware that the training provider had 2 locations and would switch the location at the last minute. I was upset because I do not know the bus system in Hull, Quebec.

Reviewed by Sheila D. 2011

   

Html lvl 1 and this course should be merged course can be extended to 2 days of instruction and include more in depth material. Do not recomend taking html lvl one.

Reviewed by Martin R. 2011

   

I enjoyed the course thoroughly and learned as much as I could in a 3 hour class, however, I think I would have preferred a longer class as we were a bit rushed going through the material.

Reviewed by Rose . 2011

   

The course was 3 hours long becasue there was only the 2 of us in the office completing this course. 3 hours is very short to learn Outlook. More time is required.

Reviewed by Hala M. 2011

   

Handouts were in pdf however, the screens were not big enough to open two files (handout and Project file) together and we had to toggle a lot. It was very annoying. Either give paper handouts or much bigger screens or two screens per student.

Reviewed by Micheline A. 2011

   

All good. Enjoyed it very much.

Reviewed by Wendy P. 2011

   

I didn't fill out your form because I filled one out at the end of the course.

Reviewed by Carlina D. 2011

   

MY BIGGEST BEEF IS THAT THE BOOK WAS VERSION 2010 AND THE SOFTWARE WAS 2007, WE MISSED A LOT OF WHAT 2010 COULD DO BECAUSE OF OLD SOFTWARE INSTALLED ON THE SERVER, THE INSTRUCTOR HAD SOME PROBLEMS NAVIGATING THROUGH THIS.

Reviewed by Fred M. 2011

   

no, everything is ok

Reviewed by Ghassan A. 2011

   

This two-day training was jam-packed with information, with a good balance between demonstrations and exercises to verify that the students understood the subject matter. I do not believe that the instructor could have used the time more efficiently then he did.

Reviewed by Yves J. 2011

   

Project 2010 was a brand new course, as such there were a few things that the instructor could not find (in the new "ribbon" layout). He did spend extra time during his breaks to find what he couldn't before, then showed them to the class once we all returned. Overall, this was a very useful and enjoyable training course.

Reviewed by Shayne B. 2011

   

I took a course that was remote and I don't think that I would take a remote course again. The instructor didn't really make himself available for questions. Even when their was questions he would take them offline if they took more then 5 minutes to answer. Never brought the results back to the group. Never went over the labs just lectured in between. Didn't bother to learn anyone's name. I think the experience would be better if each user in the class had a headset and could speak to the instructor instead of it being a conference call.

Reviewed by Amy C. 2011

   

CTC Train Canada was professional and helpful in ensuring I got the most out of my training course. Overall I am most happy with them.

Reviewed by Stephen V. 2011

   

The course was held via remote. The course it self was alright, all content was directly from the book. The teacher was in another time zone and he wanted to start the course before my location even opened. I told him that, he did it anyways. So I was out of sync the whole time. On the last day lunch was at 10 am! The instructor said he would watch screens to see when we got stuck. Not once did that happen. He couldnt even troubleshoot the labs. He only really talked to the student in the room, pretty much said nothing to rest of us. He even took personal calls!

Reviewed by Cheryl Z. 2011

   

Ran on schedule, with knowledgeabe instructor. Small class allowed for specific questions that are relevant to my work. Thank you

Reviewed by Mary . 2011

   

No, everything was perfect, Thank you I learned alot.

Reviewed by Sharon K. 2011

   

Alot of material to cover in the course. I would recommend that this be a 2-day course. Re. course content - should contain more examples to work on. Before moving to another section in the course the Instructor should summarize what was covered (i.e. go through the steps required to complete each task). Task and steps should be given on a handout for future reference.

Reviewed by Beverley . 2011

   

No everything and everyone was excellent

Reviewed by Sharon K. 2011

   

Did not find it helpful that no course material was handed out. What was learned on that day was easily forgotten without the ability to make notes to refer to.

Reviewed by Stefanie C. 2011

   

It is great to have access to the online training manuals, but it would be nice to have some handouts for reference. Not everyone has time to do the online training or to consult the manuals. The training location is very convenient to the highway. Lyse Brooks is an amazing instructor. She is extremely knowledgeable and patient. She spent time with each participant helping each person with their individual needs. She gave us a hands-on exercise that allowed us time to practice and learn. The instructor at the Intermediate Word course (same training facility) did not provide the same high level of training.

Reviewed by Kathryn M. 2011

   

The instructor was very nice, personable and had a great sense of humour which made for a productive and pleasant day of learning.

Reviewed by Paula S. 2011

   

The course is good for a basic overview of many advanced Excel features. The instructor and facilities were good. However, some of the items listed on the syllabus (new features in Excel 2010) were NOT covered and it wasn't due to a lack of time. I came to find out that the instructor had not planned to cover them at all. This was very disappointing, especially since we took very look breaks (easily almost 2 hours of combined break time in a class that went from 9-4) so there was ample time to cover the topics.

Reviewed by Zainab A. 2011

   

No, everything was excellent. I am even taking the next level course next week.

Reviewed by Sharon K. 2011

   

It was unfortunate that the local instructor was not available and I had to call in remotely to a class in Toronto. I did have the instructor screen available and I liked that. The first part of the course was helpful as the instructor moved through the functionality of MS Project and we could follow along on our own screen. I learned a lot about functionality with this instructor led demonstration, and the ability to follow along on my computer was great! I did find that after the first demonstration, a lot of time was spent working independantly, with the instructor available for questions. I thought there should have been more instructor led demonstration, perhaps one on our own, followed by another instructor led example. I didn't like spending well over 50% of the course time practicing on my own. If this is how all classes are run, I would not take another one, nor recommend this class.

Reviewed by Bev P. 2011

   

Good Environment and course format.

Reviewed by Randy T. 2011

   

With CTC can't go wrong. Although I've appreciated that this course took one day only. I really think that this course could be hosted for (1) day only. Two days is too long.

Reviewed by Nicole S. 2011

   

I think the course is excellent. Some of the thing I learn I am implementing in our warehouse as we speak. Our instructor was very knowlegeable, caring, a good listener, she was magnificent.

Reviewed by Valroy A. 2011

   

I believe the seminar was just a little long - could have been done in 1.5 days. Otherwise - Excellent!

Reviewed by Christiane C. 2011

   

course was cancelled due to a "family emergency" I was notified upon arriving at the facility - flew from Windsor to Toronto. Totally unprofessional!!

Reviewed by Barbara F. 2011

   

An excellent course with an excellent teacher. For me personally this course gives me some more options, and guidence into the job and its responsibilites. We here are constantly trying to improve on accuracy, of the inventory on a day to day basis.

Reviewed by Larry P. 2011

   

instructor lack knowledge on the subject matter.

Reviewed by Rashed S. 2011