This course will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Course Outline

This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Course Objective:

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Target Student:

This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.

Guaranteed to Run!

Course Content

Lesson 1: Getting Started with Outlook
Topic 1A: Log On to Outlook
Topic 1B: The Outlook Environment
Topic 1C: Compose and Send a Simple Message
Topic 1D: Open a Message
Topic 1E: Reply to a Message
Topic 1F: Print a Message
Topic 1G: Delete a Message

Lesson 2: Composing Messages
Topic 2A: Address a Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Forward a Message

Lesson 3: Managing Mail
Topic 3A: Open and Save an Attachment
Topic 3B: Flag a Message
Topic 3C: Create a Folder
Topic 3D: Move Messages to a Folder
Topic 3E: Copy Messages to Folders
Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments
Topic 4A: The Outlook Calendar
Topic 4B: Schedule an Appointment
Topic 4C: Assign a Category to an Appointment
Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings
Topic 5A: Schedule a Meeting
Topic 5B: Reply to a Meeting Request
Topic 5C: Propose a New Meeting Time
Topic 5D: Track Meeting Responses
Topic 5E: Update a Meeting Request
Topic 5F: Cancel a Meeting Request
Topic 5G: Print the Calendar

Lesson 6: Managing Contacts
Topic 6A: Add a Contact
Topic 6B: Sort Contacts
Topic 6C: Find a Contact
Topic 6D: Generate a Map
Topic 6E: Edit a Contact
Topic 6F: Delete a Contact
Topic 6G: Print Contacts

Lesson 7: Managing Tasks
Topic 7A: Create a Task
Topic 7B: Edit a Task
Topic 7C: Update a Task

Lesson 8: Using Notes
Topic 8A: Create a Note
Topic 8B: Edit a Note
Topic 8C: Copy a Note

Appendix A: Microsoft Office Specialist Program

About our GUARANTEED TO RUN courses

With (R)Evolution, TekSource is transforming the way IT professionals receive training. Our courses are led by Certified Instructors and supported by online course mentors. Course content is delivered through expert video modules and interactive features, in tandem with virtual lab exercises and progress quizzes. When you take training with TekSource, you get a comprehensive training solution that incorporates the following value add components into one “revolutionary” offering:

Pre-class Facilitation

We start the learning process well before you arrive at our door with lots of communication and information. Our instructors, coordinators and facilitators will ensure that when course participants arrive, they will have all the tools they need to be successful and students will have already started to learn

In our Facility with Certified instructors

With (R)Evolution, each course is supported by a certified instructor who facilitates, coaches and mentors the students through the learning process - their only job is to ensure our students’ success. Students attend class in one day increments (which can be non-consecutive days for multi-day courses).

    * Since the course content is provided by the expert video modules, the in-class instructor can devote 100% of their time to individual instruction and guidance.
    * Our exclusive consultative learning approach ensures that the needs of each student are assessed and support during and subsequent to the course is tailored to them.

Expert Video Modules

(R)Evolution guarantees consistent, high quality instruction, and uniform delivery of the course material mapped to official vendor course curriculum with no missed topics.

    * Content is delivered by World Class Experts and Certified Trainers and it has been edited and produced so that students are presented the best possible delivery of the course material.
    * Self Scheduled progress matches the learning speed of each student – it allows for instant review, and results in improved retention.

Interactive Content

Throughout the Learning experience, instruction is reinforced with practical exercises, lab exercises completed in live lab environments and progress checks that give immediate feedback to the student regarding their progress.

    * Keeps students engaged, on track and in line with their objectives
    * Provides instant feedback, real time results and acts as a measure for the instructor to provide further mentorship

Additional Details

Pre-Requisites

This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of: - Windows XP Professional: Level 1 - Windows XP Professional: Level 2 - Windows XP: Introduction - Windows 2000: Introduction

Certificates offered

Certificate of completion

Cancellation Policy

Cancellations or postponements received more than ten business days prior to the first day of the course, will be subject to a 15% administration fee, and course ware fees where applicable. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

Map & Reviews

TekSource Corporate Learning
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TekSource Learning Center
36 Lombard Street, Suite 600
Toronto, Ontario
Canada   M5C 2X3

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Here are some reviews of the training vendor.

   

While the instructor had a basic understanding of Project 2010, he did not have "advanced" knowledge which was the level of the course. He had not really used the software in "real life" so didn't have any context. Whenever I had questions, he looked for answers from microsoft.com (I could have done the same). I was hoping the instructor would provided added knowledge to what I was learning from the videos.

Reviewed by Hilary S. 2012

   

Fantastic and very relevant. The instructor was very pleasant and helpful.

Reviewed by Carla D. 2012

   

Too many mistakes made in the videos, this made it confusing about what to follow and what to avoid. Seminar presenter got off-topic too much which made me pressed for time.

Reviewed by Emma K. 2011

   

There really is not enough time in one day to do all the exersizes in the training manual, watch all the videos, take the quizzes, and discuss specifc issues with the instructor. I would suggest improving the video intruction to actual take you through some of the exersizes rather than leaving you to do it on your own, because you really only learn by doing.

Reviewed by Charles N. 2011

   

Thought the directions in the book exercises exercises could be written a little clearer.

Reviewed by Robert H. 2011

   

My second course with TekSource and it's always an enjoyable experience. It's a nice clean office environment close to the subway. And the staff is excellent and helpful.

Reviewed by Neil A. 2011

   

Not instructor led hence one star rating

Reviewed by Tim M. 2011

   

The only somewhat critical comment I have is that it can be difficult to concentrate when the mentor is explaining to another student. In a small classroom setting, I guess that is just a reality of mentor-assisted training.

Reviewed by Christine W. 2011

   

Steve Meggenson understand French. He helped me a lot with my documents from work. Now I know how to use Access for my work. I should take this course 5 years ago! But, it's not too late! I want to take the monitored or coach course with Steve again because he can read and understand french!

Reviewed by Candice N. 2011

   

I wish that there had been more examples and more exercises for pivot tables and vlook up. They are very valuable tools.

Reviewed by Stephanie K. 2011

   

Very positive experience.

Reviewed by Stephanie K. 2011