Microsoft Office Outlook 2010: Intermediate

This course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.

Course Outline

This course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.

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Course Content
Lesson 1: Customizing Message Options

• Topic 1A: Modify Message Settings
• Topic 1B: Modify Delivery Options
• Topic 1C: Change the Message Format
• Topic 1D: Set the Out of the Office Notification
• Topic 1E: Create a Contact Group
• Topic 1F: Insert a Hyperlink
• Topic 1G: Create Quick Steps

Lesson 2: Organizing and Locating Messages

• Topic 2A: Sort Messages Using Multiple Criteria
• Topic 2B: Find Messages Using Instant Search
• Topic 2C: Find Messages Using Multiple Criteria
• Topic 2D: Filter Messages
• Topic 2E: Organize Messages
• Topic 2F: Manage Junk Email

Lesson 3: Setting Calendar Options

• Topic 3A: Set Workdays and Time
• Topic 3B: Display an Additional Time Zone
• Topic 3C: Set Availability Options
• Topic 3D: Create Calendar Groups
• Topic 3E: Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal

• Topic 4A: Record a Journal Entry Automatically
• Topic 4B: Record a Journal Entry Manually
• Topic 4C: Modify a Journal Entry

Lesson 5: Managing Tasks

• Topic 5A: Assign a Task
• Topic 5B: Reply to a Task Request
• Topic 5C: Send a Task Update
• Topic 5D: Track Assigned Tasks

Lesson 6: Sharing Folder Information

• Topic 6A: Specify Folder Permissions
• Topic 6B: Access Another User's Folder
• Topic 6C: Send Calendar Information in an Email Message
• Topic 6D: Delegate Folder Access to Users

Lesson 7: Customizing the Outlook Environment

• Topic 7A: Customize the Ribbon and Quick Access Toolbar
• Topic 7B: Customize the To-Do Bar
• Topic 7C: Create a Folder Home Page

About our GUARANTEED TO RUN courses
With (R)Evolution, TekSource is transforming the way IT professionals receive training. Our courses are led by Certified Instructors and supported by online course mentors. Course content is delivered through expert video modules and interactive features, in tandem with virtual lab exercises and progress quizzes. When you take training with TekSource, you get a comprehensive training solution that incorporates the following value add components into one “revolutionary” offering:

Pre-class Facilitation

We start the learning process well before you arrive at our door with lots of communication and information. Our instructors, coordinators and facilitators will ensure that when course participants arrive, they will have all the tools they need to be successful and students will have already started to learn

In our Facility with Certified instructors

With (R)Evolution, each course is supported by a certified instructor who facilitates, coaches and mentors the students through the learning process - their only job is to ensure our students’ success. Students attend class in one day increments (which can be non-consecutive days for multi-day courses).

    * Since the course content is provided by the expert video modules, the in-class instructor can devote 100% of their time to individual instruction and guidance.
    * Our exclusive consultative learning approach ensures that the needs of each student are assessed and support during and subsequent to the course is tailored to them.

Expert Video Modules

(R)Evolution guarantees consistent, high quality instruction, and uniform delivery of the course material mapped to official vendor course curriculum with no missed topics.

    * Content is delivered by World Class Experts and Certified Trainers and it has been edited and produced so that students are presented the best possible delivery of the course material.
    * Self Scheduled progress matches the learning speed of each student – it allows for instant review, and results in improved retention.

Interactive Content

Throughout the Learning experience, instruction is reinforced with practical exercises, lab exercises completed in live lab environments and progress checks that give immediate feedback to the student regarding their progress.

    * Keeps students engaged, on track and in line with their objectives
    * Provides instant feedback, real time results and acts as a measure for the instructor to provide further mentorship

Additional Details

Pre-Requisites

Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.

Certificates offered

Certificate of Completion

Cancellation Policy

Cancellations or postponements received more than ten business days prior to the first day of the course, will be subject to a 15% administration fee, and course ware fees where applicable. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

Map & Reviews

TekSource Corporate Learning
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TekSource Learning Center
36 Lombard Street, Suite 600
Toronto, Ontario
Canada   M5C 2X3

Reviews

 

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Here are some reviews of the training vendor.

   

Hi, There was one problem with the flow. I'm not completely sure as to how best to describe it but basically, it didn't flow from one module to the next. Specifically, if I was in a particular module (say the introduction or first sub-module) and it completed, I was not automatically taken to the next sub-module within the overall module (a module being a section of the course). Feel free to give me a call to discuss at 416-686-3141.

Reviewed by Marjorie C. 2012

   

The first hour of the course was difficult due to the noisy environment. There were 3 separate software platforms being mentored by 2 instructors simultaneously. As each required unique start up instructions, it was very difficult to concentrate on the video teaching for my session in spite of the headphones as there was a significant amount of background noise. I suggest that future sessions that are mentored rather than led be done as dedicated sessions (i.e. only 1 software platform being taught at a time) to minimize the impact of this situation. Additionally, the 2 instructors had side conversations that had nothing to do with teaching the sessions and needed to be asked not to do this as I found it was hindering my ability to listen to the video lesson. Unwilling to crank the volume on the headset, I could hear them clearly over the top of the lesson I was listening to.

Reviewed by Sandy B. 2012

   

Everyone was extremely laid back, kind and courteous. I felt very comfortable and no matter who you were in contact with, all employees were approachable.

Reviewed by Safiya M. 2012

   

While the instructor had a basic understanding of Project 2010, he did not have "advanced" knowledge which was the level of the course. He had not really used the software in "real life" so didn't have any context. Whenever I had questions, he looked for answers from microsoft.com (I could have done the same). I was hoping the instructor would provided added knowledge to what I was learning from the videos.

Reviewed by Hilary S. 2012

   

Fantastic and very relevant. The instructor was very pleasant and helpful.

Reviewed by Carla D. 2012

   

Too many mistakes made in the videos, this made it confusing about what to follow and what to avoid. Seminar presenter got off-topic too much which made me pressed for time.

Reviewed by Emma K. 2011

   

There really is not enough time in one day to do all the exersizes in the training manual, watch all the videos, take the quizzes, and discuss specifc issues with the instructor. I would suggest improving the video intruction to actual take you through some of the exersizes rather than leaving you to do it on your own, because you really only learn by doing.

Reviewed by Charles N. 2011

   

Thought the directions in the book exercises exercises could be written a little clearer.

Reviewed by Robert H. 2011

   

My second course with TekSource and it's always an enjoyable experience. It's a nice clean office environment close to the subway. And the staff is excellent and helpful.

Reviewed by Neil A. 2011

   

Not instructor led hence one star rating

Reviewed by Tim M. 2011

   

The only somewhat critical comment I have is that it can be difficult to concentrate when the mentor is explaining to another student. In a small classroom setting, I guess that is just a reality of mentor-assisted training.

Reviewed by Christine W. 2011

   

Steve Meggenson understand French. He helped me a lot with my documents from work. Now I know how to use Access for my work. I should take this course 5 years ago! But, it's not too late! I want to take the monitored or coach course with Steve again because he can read and understand french!

Reviewed by Candice N. 2011

   

I wish that there had been more examples and more exercises for pivot tables and vlook up. They are very valuable tools.

Reviewed by Stephanie K. 2011

   

Very positive experience.

Reviewed by Stephanie K. 2011