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This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007.


 
Course Outline
Elements of this syllabus are subject to change.

This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007. Students will create a high availability design to meet service level agreement requirements and learn strategies for gaining approval for the design. They will learn how to identify risks and create mitigation plans to maintain the business continuity of the messaging system. Students will also learn how to design a backup strategy, disaster recovery procedures, and test plans for those procedures.

Audience Profile
This course is intended for people with 3 or more years experience working with previous versions of Exchange Server and experience implementing Exchange Server 2007. Most students will have managed enterprise-level Exchange Server organizations. Students are expected to be new to participating in designing high availability solutions for Exchange Server 2007 or be planning to design high availability solutions for Exchange Server 2007 in the near future. Students may have done some design for Exchange 2000 Server or Exchange Server 2003 deployments but want to learn how to design Exchange Server 2007 environments. Students may have experience in designing and managing high availability solutions for other network services.

At Course Completion
After completing this course, students will be able to:
  • Describe foundational high availability concepts for messaging.
  • Evaluate high availability messaging technologies for Exchange Server 2007
  • Create a high availability messaging strategy.
  • Design the messaging portion of a business continuity plan.
  • Design backup for a high availability messaging environment.
  • Ensure recovery readiness of a high availability messaging environment.
Course Outline Module 1: Foundational High Availability Concepts for Messaging
This module explains the concept of service level management and how it relates the maintenance of Exchange Server 2007. As well, an overview of the high availability technologies for various network and data center components.

Lessons
  • Introduction to Service Level Management
  • Overview of High Availability Technologies
Lab : Foundational High Availability Concepts for Messaging
  • Discussion: Refining the Scope of SLA Requirements
After completing this module, students will be able to:
  • Explain service level management.
  • Describe high availability technologies.


Module 2: Evaluating High Availability Technologies for Exchange Server 2007
This module explains how to evaluate the high availability technologies for Exchange Server 2007. Options for Mailbox and non-Mailbox servers are covered.

Lessons
  • Evaluating High Availability Options for Mailbox Servers
  • Evaluating High Availability Options for Non-Mailbox Servers
Lab : Evaluating High Availability Messaging Technologies
  • Configuring LCR
  • Configuring CCR
Lab : Evaluating High Availability Messaging Technologies
  • Testing CCR
  • Discussion: Recommendations for Using the High Availability Solutions
After completing this module, students will be able to:
  • Evaluate high availability options for Mailbox servers.
  • Evaluate high availability options for non-Mailbox servers

Module 3: Creating a High Availability Messaging Strategy
This module explains how to create a high availability messaging strategy. This includes creating solutions for Mailbox and non-mailbox servers.

Lessons
  • Designing a High Availability Strategy for Mailbox Servers
  • Designing a High Availability Solution for Non-Mailbox Servers
Lab : Creating a High Availability Messaging Strategy
  • Designing High-Availability Improvements for a Messaging Infrastructure
  • Justifying Messaging Infrastructure Design Decisions
After completing this module, students will be able to:
  • Design a high availability strategy for Mailbox servers.
  • Design a high availability solution for non-Mailbox servers.


Module 4: Designing the Messaging Portion of a Business Continuity Plan
This module explains how to design the messaging portion of a business continuity plan. As well, information about identifying threats to the messaging organization and mitigating those threats is covered.

Lessons
  • Overview of Business Continuity Planning
  • Identifying Threats to the Messaging Organization
  • Mitigating Threats to the Messaging Organization
  • Designing the Business Continuity Plan
Lab : Designing the Messaging Portion of a Business Continuity Plan
  • Identifying Risks to a Messaging Environment
  • Discussion: Mitigating Risks to a Messaging Environment
After completing this module, students will be able to:
  • Describe business continuity planning.
  • Identify threats to the messaging organization.
  • Mitigate threats to the messaging organization.
  • Design the business continuity plan.


Module 5: Designing Backup for a High Availability Messaging Environment
This module explains how to identify the backup requirements and design the backup procedures for a high availability messaging environment.

Lessons
  • Identifying Backup Requirements
  • Designing Backup Procedures
Lab : Designing Backup for a High Availability Messaging Environment
  • Identifying Backup Requirements
  • Discussion: Creating Backup Procedures
After completing this module, students will be able to:
  • Identify backup requirements.
  • Design backup procedures.


Module 6: Ensuring Recovery Readiness of a High Availability Messaging Environment
This module explains how to ensure recovery readiness of a high availability messaging environment by designing recovery strategies and evaluating disaster recovery readiness.

Lessons
  • Designing Recovery Strategies
  • Evaluating Disaster Recovery Readiness
Lab : Ensuring Recovery Readiness of a High Availability Messaging Environment
  • Defining Recovery Procedures
  • Evaluating Disaster Recovery Readiness
After completing this module, students will be able to:
  • Design recovery strategies.
  • Evaluate disaster recovery readiness.

Prerequisites & Certificates
Pre-Requisites

Before attending this course, students: •Must have a basic understanding of high availability concepts. For example, how clustering works at the operating system level (Windows clustering) and how network load balancing works. •Must have a basic familiarity with deriving business requirements. For example, gathering business requirements and understanding that business needs come from a variety of sources (direct personnel needs, regulatory, business operations requirements). •Must have a basic understanding of backup systems. For example, types of backups (disk to tape, disk to disk, Storage Area Networks (SAN) snapshot, imaging, etc.), backup rotation schemes, and offsite backup procedures. •Must already know how to use: •Microsoft Exchange Server 2007 Management tools •Exchange Best Practice Analyzer (ExBPA) •WinNT backup (ntbackup.exe) •Microsoft Visio or Microsoft Office PowerPoint 2003 (to create infrastructure diagrams) •Must understand hardware concepts. For example, what redundant array of independent disks (RAID) is, what a storage area network (SAN) is, processor options, memory requirements, how disk I/O functions and the limitations of disk I/O, and storage options for Exchange server. The differences in addressable memory spaces between 32 and 64 bit architectures. •Must have extensive detailed knowledge of Active Directory concepts and design principles. For example, site replication, integrated authentication, schema extension, Domain Name Systems (DNS), group and organization unit structure and inheritance, etc. •Must have working experience with designing and implementing Active Directory directory services in Microsoft Windows Server? 2003. •Must understand Exchange architecture. For example, the purpose of server roles, functions of specific server roles, how message routing and queuing works in Exchange, standard messaging protocols (Simple Mail Transfer Protocol [SMTP], Internet Message Access Protocol version 4rev1 [IMAP4], Post Office Protocol version 3 [POP3]), how Exchange replicates data stores, client access methods, etc. •Must have working experience with Exchange 2000 Server or Exchange Server 2003 and Exchange Server 2007. For example, must have installed, maintained, and supported a production Exchange environment. •Must already know how to use: •Exchange Server 2007 management tools •Exchange Best Practice Analyzer (ExBPA) •Microsoft Visio (to create infrastructure diagrams) •Must have familiarity and experience with a Windows scripting or command line scripting

Certificates offered

MS Certification


Cancellation Policy
Cancellations or postponements received more than ten business days prior to the first day of the course, will be subject to a 15% administration fee, and course ware fees where applicable. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

Map & Reviews
TekSource Corporate Learning
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Here are some reviews of the training vendor.
A quick note to say thanks very much for the information I garnered at the course. The training was very informative and practical; the handout material contains a lot of information that will be helpful in future.
Reviewed by 2014
I found the course to be useful and easy to follow. Would use their service again.
Reviewed by 2014
I really enjoyed this training session, I found it incredible helpful for our needs of customizing our CRM. The instructor was good
Reviewed by 2013
By choice, and as I didn't want to disturb the man next to me, I didn't ask to many questions of the instructor. I realize that taking the same course at the same time would have been ideal, but I understand why we were put in the same space. I had a few computer glitches which shuffled the course material around a bit which I eventually found a work around for. A lot of material for one day and I did find myself paying attention to the clock to make sure I finished at a reasonable time.
Reviewed by 2012
very well organized and flexible. Helped me with my specific needs. Steve was very helpful.
Reviewed by 2012
I thought that the course content was excellent, it covered a wide variety of new features in 2010 at a sufficeint level of detail. The video instructor was also very diliegent about highlighting the various ribbon features and showing alternate methods of completing a task. This teaching method may not be for everyone, but I enjoyed the ability to learn at my own pace, without being slowed down by questions that were not relevant to me. It would be nice to have better control over the video streaming in order to skip over/ahead on topics that are familiar to the user.
Reviewed by 2012
the instructor was very knowledgeable, and most importantly patient.
Reviewed by 2012
Found that the advance training was where my level was at already on most items (wishing there was a super advanced training). Found the ‘instructor’ not to be conversant on the program I was being trained on (probably the same level as I was) which was frustrating. He did ask other personnel which did have more knowledge but did not give me a clear answer (said it was part of the limits of the program and what I was looking for was very customized, duh this is why I took the advanced) He was willing to go over the ideas of tables and relationships with me which was not covered in the course, which I was thankful for. The course did delivered though what it had said it would and it was good to get reinforcement on what I had learned on my own, that I was on the right track.
Reviewed by 2012
The course was really useful for me.
Reviewed by 2012
over all it is a good experience and I learnt something out of it.
Reviewed by 2012
Course content was not as comprehensive as I'd hoped. Would have liked more indepth lessons about macros.
Reviewed by 2012
It would be great to separate two different session for the topic. It was usufull and meantime it was too much information.
Reviewed by 2012
Hi, There was one problem with the flow. I'm not completely sure as to how best to describe it but basically, it didn't flow from one module to the next. Specifically, if I was in a particular module (say the introduction or first sub-module) and it completed, I was not automatically taken to the next sub-module within the overall module (a module being a section of the course). Feel free to give me a call to discuss at 416-686-3141.
Reviewed by 2012
The first hour of the course was difficult due to the noisy environment. There were 3 separate software platforms being mentored by 2 instructors simultaneously. As each required unique start up instructions, it was very difficult to concentrate on the video teaching for my session in spite of the headphones as there was a significant amount of background noise. I suggest that future sessions that are mentored rather than led be done as dedicated sessions (i.e. only 1 software platform being taught at a time) to minimize the impact of this situation. Additionally, the 2 instructors had side conversations that had nothing to do with teaching the sessions and needed to be asked not to do this as I found it was hindering my ability to listen to the video lesson. Unwilling to crank the volume on the headset, I could hear them clearly over the top of the lesson I was listening to.
Reviewed by 2012
Everyone was extremely laid back, kind and courteous. I felt very comfortable and no matter who you were in contact with, all employees were approachable.
Reviewed by 2012
While the instructor had a basic understanding of Project 2010, he did not have "advanced" knowledge which was the level of the course. He had not really used the software in "real life" so didn't have any context. Whenever I had questions, he looked for answers from microsoft.com (I could have done the same). I was hoping the instructor would provided added knowledge to what I was learning from the videos.
Reviewed by 2012
Fantastic and very relevant. The instructor was very pleasant and helpful.
Reviewed by 2012
Too many mistakes made in the videos, this made it confusing about what to follow and what to avoid. Seminar presenter got off-topic too much which made me pressed for time.
Reviewed by 2011
There really is not enough time in one day to do all the exersizes in the training manual, watch all the videos, take the quizzes, and discuss specifc issues with the instructor. I would suggest improving the video intruction to actual take you through some of the exersizes rather than leaving you to do it on your own, because you really only learn by doing.
Reviewed by 2011
Thought the directions in the book exercises exercises could be written a little clearer.
Reviewed by 2011
My second course with TekSource and it's always an enjoyable experience. It's a nice clean office environment close to the subway. And the staff is excellent and helpful.
Reviewed by 2011
Not instructor led hence one star rating
Reviewed by 2011
The only somewhat critical comment I have is that it can be difficult to concentrate when the mentor is explaining to another student. In a small classroom setting, I guess that is just a reality of mentor-assisted training.
Reviewed by 2011
Steve Meggenson understand French. He helped me a lot with my documents from work. Now I know how to use Access for my work. I should take this course 5 years ago! But, it's not too late! I want to take the monitored or coach course with Steve again because he can read and understand french!
Reviewed by 2011
I wish that there had been more examples and more exercises for pivot tables and vlook up. They are very valuable tools.
Reviewed by 2011
Very positive experience.
Reviewed by 2011
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