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This MS Outlook training seminar provides you with the necessary skills to customize your Outlook environment, your calendar and your mail messages so that they meet your specific needs.

Course Outline
This course provides you with the necessary skills to customize your Outlook environment, your calendar and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign and quickly locate various Outlook items. Core Topics Tracking Work Activities Using the Journal
Record a Journal Entry automatically
Manually record a journal entry
Modify a journal entry

Setting Calendar Options
Set work days and times
Display other time zones
Set free/busy options

Setting Message Options

Modify message settings
Modify delivery formats
Notify others that you will be out of the office
Create and modify a distribution list
Insert a hyperlink

Sharing Folder Information
Specify folder permission
Access another user’s folder
Delegate access to folders

Managing Tasks
Assign a task
Reply to a task request
Send a task update
Track assigned tasks

Customizing Outlook
Customize the toolbar
Create a new toolbar
Customize the menu
Create a folder home page

Locating Outlook Items
Sort messages using multiple criteria
Find messages
Find messages using multiple criteria
Filter messages
Organize messages
Manage junk email

Prerequisites & Certificates

MS Outlook - Level 1

Certificates offered

Certificate of completion

Cancellation Policy
# A full 3 business days notice is required to change or cancel any course date. Once payment has been received, a credit will be held in your account if we have received sufficient notice of your cancellation or date change (we do not provide refunds). If insufficient notice is received, the entire fee for that course date will be charged.There is no charge for substitutions. If you cannot attend your course and cannot provide the 3 business days notice, you can send someone else in your place with no penalty.

Course Retake

If you cannot provide 3 business days notice of cancellation, you may take the course at a later date at no further charge with the following conditions.

1. You must take the course within 6 months of the original course date (no exceptions). After that time, the full course fee will be charged again.

2. Registration is on a stand-by basis only. If the course date you select becomes fully booked you will be asked to choose another date, which must be within 6 months of the original course date.

3. If you need to change or cancel your free re-take course, we must receive a full 3 business days notice of the change. If insufficient notice is received, this offer no longer applies and the full course fee will be charged again, should you choose to book another date.

4. This course is not transferable to another person. It must be taken by the same person who was scheduled for the original course.

5. This offer applies to the same course only (same software program, same course level and the same software version as was originally booked).
Map & Reviews
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Here are some reviews of the training vendor.
The Course was too fast. It was supposed to be Quickbooks level 1 and we were handed a manual. During the course we only covered half or even less from that manual. The Instructor promised to e-mail the students the rest of insturctions for the course within the week. I have received nothing up until today. I did not get what I was really looking for. Sorry to say that, but I feel it was not worth the time and money I spent.
Reviewed by 2012
Reviewed by 2011
Joseph was a great instructor.
Reviewed by 2011
I took Quick Books 1 and 2 and came away with a lot of new information. I really like the course book that was given to me. I will be referring to this book when I have a question. My instructor was knowledgeable, willing to answer my numerous questions and very personable.
Reviewed by 2011
Great instructor
Reviewed by 2011
the instructor was very good. The one topic that I wanted to learn the most the computer was not set up properly so we could not go thru it which was very dissappointing. It is alot of info for one day but that is the way these courses are so it was not a shock.
Reviewed by 2011
The course was helpful, and the reading materials were extremely helpful. However, the structure of the course (in terms of pace, etc.) were not reasonable. For example, we spent almost half of the first day's class only going through Overview of the Microsoft Access application and usage of tables, even though they were almost all known information to all the students in the class. We also spent a lot of time reading through all the examples and following step by step process, instead of the Instructor guiding the class through the steps. This was time consuming, as this was something we could do at our own time. The Instructor needs to be more prepared for the class, and make it more interactive and lead the class through the steps, rather than sit along with us and read the steps to complete the examples.
Reviewed by 2011
Do not recommend this course with this vendor. Very poor delivery by instructor and he was not knowledgeable or confidence-inspiring or engaging at all. Complete waste of time.
Reviewed by 2011
-in this particular session, there was a student whom was placed in our class instead of 2007 excel. the student was angry about this and therefore communicated that to the instructor. the instructor therefore taught our class 2003 and also taught 2007 to her. I found this distracting and felt that the rest of us lost the attention that we should have received for the teacher to teach us 2003.
Reviewed by 2011
Great INstructor. Very knowledgeable.
Reviewed by 2011
We did not go thoruhg all the chapters, fell behind. Some - with good reason - was due to asking allot of question - but mostly too much talking. A few errors on the course notes.
Reviewed by 2011
An enyoyable, lively and personalized workshop. No fluff, just what I wanted to learn.
Reviewed by 2008

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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