MS Outlook Level 1 (this course will be 03 or 07 upon request)

This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes.

Course Outline

This course will focus on how to send and receive mail messages in Outlook, organize and sort messages, schedule and edit appointments and meetings, add, edit and find contacts and track tasks and create notes. CORE TOPICS Getting Started With Outlook Composing Messages

• The Outlook Environment
• Compose and send a message
• Open a message
• Reply to a message
• Print a message
• Delete a message

• Address a message
• Format a message
• Check spelling and grammar
• Attach a file
• Forward a message

Managing Mail Scheduling Appointments

• Open and save an attachment
• Flag a message
• Create a folder
• Move messages to a folder
• Copy messages to folders
• Delete a folder

• The Outlook Calendar
• Schedule an appointment
• Assign a category to an appointment
• Update calendar entries

Scheduling Meetings Managing Contacts

• Schedule a meeting
• Reply to a meeting request
• Propose a new meeting time
• Track meeting responses
• Update a meeting request
• Cancel a meeting request
• Print the Calendar

• Add a contact
• Sort contacts
• Find a contact
• Generate a map
• Edit a contact
• Delete a contact
• Print contacts

Managing Tasks Using Notes

• Create a task
• Edit a task
• Update a task

• Create a note
• Edit a note
• Copy a note

Additional Details

Pre-Requisites

Computer Basics

Certificates offered

Certificate of Completion

Cancellation Policy

# A full 3 business days notice is required to change or cancel any course date. Once payment has been received, a credit will be held in your account if we have received sufficient notice of your cancellation or date change (we do not provide refunds). If insufficient notice is received, the entire fee for that course date will be charged.There is no charge for substitutions. If you cannot attend your course and cannot provide the 3 business days notice, you can send someone else in your place with no penalty.

Course Retake

If you cannot provide 3 business days notice of cancellation, you may take the course at a later date at no further charge with the following conditions.

1. You must take the course within 6 months of the original course date (no exceptions). After that time, the full course fee will be charged again.

2. Registration is on a stand-by basis only. If the course date you select becomes fully booked you will be asked to choose another date, which must be within 6 months of the original course date.

3. If you need to change or cancel your free re-take course, we must receive a full 3 business days notice of the change. If insufficient notice is received, this offer no longer applies and the full course fee will be charged again, should you choose to book another date.

4. This course is not transferable to another person. It must be taken by the same person who was scheduled for the original course.

5. This offer applies to the same course only (same software program, same course level and the same software version as was originally booked).

Map & Reviews

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Here are some reviews of the training vendor.

   

The Course was too fast. It was supposed to be Quickbooks level 1 and we were handed a manual. During the course we only covered half or even less from that manual. The Instructor promised to e-mail the students the rest of insturctions for the course within the week. I have received nothing up until today. I did not get what I was really looking for. Sorry to say that, but I feel it was not worth the time and money I spent.

Reviewed by Viviane N. 2012

   

No

Reviewed by Anum M. 2011

   

Joseph was a great instructor.

Reviewed by Ron T. 2011

   

I took Quick Books 1 and 2 and came away with a lot of new information. I really like the course book that was given to me. I will be referring to this book when I have a question. My instructor was knowledgeable, willing to answer my numerous questions and very personable.

Reviewed by Patricia I. 2011

   

Great instructor

Reviewed by Najmee K. 2011

   

the instructor was very good. The one topic that I wanted to learn the most the computer was not set up properly so we could not go thru it which was very dissappointing. It is alot of info for one day but that is the way these courses are so it was not a shock.

Reviewed by Janette H. 2011

   

The course was helpful, and the reading materials were extremely helpful. However, the structure of the course (in terms of pace, etc.) were not reasonable. For example, we spent almost half of the first day's class only going through Overview of the Microsoft Access application and usage of tables, even though they were almost all known information to all the students in the class. We also spent a lot of time reading through all the examples and following step by step process, instead of the Instructor guiding the class through the steps. This was time consuming, as this was something we could do at our own time. The Instructor needs to be more prepared for the class, and make it more interactive and lead the class through the steps, rather than sit along with us and read the steps to complete the examples.

Reviewed by Soumya V. 2011

   

Do not recommend this course with this vendor. Very poor delivery by instructor and he was not knowledgeable or confidence-inspiring or engaging at all. Complete waste of time.

Reviewed by Monica M. 2011

   

-in this particular session, there was a student whom was placed in our class instead of 2007 excel. the student was angry about this and therefore communicated that to the instructor. the instructor therefore taught our class 2003 and also taught 2007 to her. I found this distracting and felt that the rest of us lost the attention that we should have received for the teacher to teach us 2003.

Reviewed by Renee J. 2011

   

Great INstructor. Very knowledgeable.

Reviewed by Sebastian G. 2011

   

We did not go thoruhg all the chapters, fell behind. Some - with good reason - was due to asking allot of question - but mostly too much talking. A few errors on the course notes.

Reviewed by Marlene D. 2011

   

An enyoyable, lively and personalized workshop. No fluff, just what I wanted to learn.

Reviewed by Andreas H. 2008