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This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure


 
Course Outline

About this Course
This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure.
Microsoft Certification exams
No Microsoft Certification exams are associated with this course currently.

Course Materials
The student kit includes a comprehensive workbook and other necessary materials for this class.

Audience Profile
This course is intended for SMS Administrators who are responsible for configuring and managing one or more SMS sites and all supporting systems. They have one to three years of experience supporting multiple desktop and server computers running Microsoft Windows 2000 or Windows 2003 in medium to large enterprise organizations.

At Course Completion
After completing this course, students will be able to:
•Describe the features and infrastructure of Systems Management Server 2003 (SMS)
•Explore the SMS Site Architecture
•Deploy SMS clients
•Discover SMS resources
•Collect inventory and monitor software usage
•Query and report data
•Distribute software
•Implement Software Update Tools
•Use SMS Remote Tools for client support
•Work with SMS Hierarchies
•Perform site maintenance, backup, and recovery tasks

Course Outline

Module 1: Overview of Systems Management Server 2003
Microsoft Systems Management Server (SMS) 2003 provides powerful desktop administration tools for managing hardware inventory, software inventory, software distribution, and remote client troubleshooting. As an SMS administrator, you will need to know how to configure and manage these tools. This module introduces the key features of SMS 2003, explains differences between SMS 2.0 and SMS 2003, and describes the primary components of the SMS 2003 infrastructure.

Lessons
•Where SMS Fits in the Windows Server System
•Describing How SMS 2003 Features Provide Change and Configuration Management
•Explaining SMS Hierarchies
•Explaining SMS Site-to-Site Communication
•Explaining SMS Site and Roaming Boundaries
•Discussion: Overview of Systems Management Server 2003

Lab : Practices
•Identifying Products in the Windows Server System
•Describing the Features of SMS
•Identifying SMS Site Roles
•Identifying Site-to-Site Communication Considerations
•Identifying SMS Site Boundaries

After completing this module, students will be able to:
•Describe the position of SMS in the Windows Server System
•Describe the features of SMS 2003 and how they provide change and configuration management
•Describe SMS site hierarchies
•Describe SMS site-to-site communication
•Describe the role of SMS site boundaries and roaming boundaries

Module 2: Exploring SMS Site Architecture
In this module, you will learn how Microsoft Systems Management Server (SMS) 2003 is implemented as a site. You will explore the properties of the principal site system—the SMS site server. You will learn how to install and use the SMS Administrator console and other tools that allow administration and support of an SMS implementation. You will also learn about the new role of the Active Directory directory service in SMS and how SMS uses related technologies such as Background Intelligent Transfer Service (BITS), Microsoft Windows Management Instrumentation (WMI), and the Windows Installer (MSI).

Lessons
•Introduction to the SMS Site Server
•Exploring the SMS Administrator Console and the SMS 2003 Toolkit 1
•Explaining the Role of Active Directory in SMS 2003
•Explaining How SMS Uses Dependent Technologies
•Discussion: Exploring SMS Site Architecture

Lab : Practices
•Reviewing the SMS Site Server Installation Log and Verifying Installed Services
•Exploring the SMS Administrator Console and the SMS 2003 Toolkit 1
•Exploring the System Management Container
•Verifying SMS Settings in WMI

After completing this module, students will be able to:
•Describe the SMS site server and its components
•Use the SMS Administrator console and the SMS 2003 Toolkit 1
•Describe how SMS uses Active Directory
•Describe how SMS uses dependent technologies such as Internet Information Server (IIS), BITS, WMI, and MSI

Module 3: Preparing to Deploy the SMS Clients
In this module, you will learn how to prepare for Microsoft Systems Management Server (SMS) client deployment. This process involves configuring and deploying the site systems required to support clients and using discovery methods to identify resources.

Lessons
•Introduction to the SMS Clients
•Discovering Resources
•Deploying the Site Systems That Support Client Installation and Client/Server Communication
•Discussion: Preparing to Deploy the SMS Clients

Lab : Practices
•Determining Which Clients to Deploy
•Discovering Resources
•Deploying the Site Systems That Support Client Installation

After completing this module, students will be able to:
•Describe the Legacy Client and Advanced Client, how to determine which SMS client to use, and how the SMS client gets assigned to a site.
•Describe resource discovery and the methods used to discover resources.
•Explain the guidelines to configure, deploy, and troubleshoot the site systems used by SMS to support clients.

Module 4: Deploying SMS Clients
In this module, you will learn to deploy the Microsoft Systems Management Server (SMS) Advanced Client and the SMS Legacy Client. You will learn about available installation methods and their benefits. You will also learn how to isolate problems that you might encounter during Advanced Client installation.

Lessons
•Deploying the Advanced Client
•Deploying the Legacy Client
•Isolating Problems When Installing SMS Clients
•Discussion: Deploying SMS Clients

Lab : Practices
•Installing the Advanced Client
•Explaining the Differences Between the Installation Methods and When to Use Each Method
•Installing the Legacy Client Using a Logon Script
•Describing the Characteristics of the Legacy Client Installation Methods
•Identifying the Common Causes of Installation Problems
•Using Troubleshooting Techniques to Solve Common Installation Problems

After completing this module, students will be able to:
•Deploy the SMS Advanced Client.
•Deploy the SMS Legacy Client.
•Isolate problems that you might encounter during Advanced Client installation.

Module 5: Collecting Inventory and Software Metering
In this module, you will learn to use Microsoft Systems Management Server (SMS) hardware and software inventory collection features to collect a wide variety of information about client computers and files in an SMS hierarchy. By collecting hardware and software inventory data with SMS 2003, you can build a rich database of details about the computers in your company. You will also learn to use software metering to identify which applications are being used in your company.

Lessons
•Introduction to Inventory Collection
•Collecting Inventory Information
•Extending Inventory Collection
•Configuring Software Metering
•Discussion: Collecting Inventory and Software Metering

Lab : Practices
•Explaining How Your Organization Can Use Inventory Collection
•Collecting Software Inventory Information
•Extending an Inventory Collection
•Using the Software Metering Client Agent

After completing this module, students will be able to:
•Describe the inventory collection process.
•Collect hardware and software inventory information.
•Extend inventory collection.
•Use the Software Metering Client Agent.

Module 6: Querying and Reporting Data
You can create and run queries to locate objects in a Microsoft Systems Management Server (SMS) site database that match your query criteria. Queries are most useful for extracting information related to resource discovery, inventory data, and status messages. Reports allow systems administrators to easily organize and display information about the computers managed by SMS. Reports are managed in the SMS Administrator console, but they are viewed in either the SMS Administrator console or Internet Explorer. In this module, you will create, run, and view queries and reports. You will also learn how to deploy the reporting point site system.

Lessons
•Introduction to the Architecture of Data and Status Queries
•Creating and Running Queries
•Configuring and Deploying a Reporting Point
•Configuring and Running Reports
•Creating and Running Dashboards
•Discussion: Querying and Reporting Data

Lab : Practices
•Describing the Architecture of Data and Status Queries
•Creating and Running Queries
•Configuring and Deploying a Reporting Point
•Configuring and Running Reports
•Creating and Running Dashboards

After completing this module, students will be able to:
•Describe the architecture of data and status queries.
•Create and run queries.
•Configure and deploy a reporting point.
•Configure and run reports.
•Create and run dashboards.

Module 7: Preparing an SMS Site for Software Distribution
In this module, you will learn about the Microsoft Systems Management Server SMS software distribution process. You will learn about the flow of software distribution and the roles played by the site, the SMS objects used to distribute software, and the SMS client. Finally, you will learn how to prepare the site for software distribution by allocating distribution points and configuring the SMS client.

Lessons
•Explaining How SMS Distributes Software
•Managing Distribution Points
•Configuring Software Distribution and the Advertised Programs Client Agent
•Discussion: Preparing an SMS Site for Software Distribution

Lab : Practices
•Explaining How SMS Distributes Software
•Managing Distribution Points
•Configuring Software Distribution and the Advertised Programs Client Agent

After completing this module, students will be able to:
•Explain how SMS distributes software.
•Explain how to manage distribution points.
•Configure software distribution and the Advertised Program Client Agent.

Module 8: Managing Software Distribution
The Microsoft Systems Management Server (SMS) software distribution feature automates the distribution of programs to SMS clients. These programs run on the client computers to perform tasks such as installing software or scanning the client’s hard drives for viruses.
In this module, you will learn to distribute software to SMS clients by creating a package and then advertising a program from the package to a collection of clients. In Module 7, the first stage of the software distribution sequence was discussed. This module will build upon the previous module and discuss the three remaining stages of the distribution sequence.

Lessons
•Configuring Software Distribution Objects Using a Software Distribution Methodology
•Creating and Configuring Collections
•Creating and Configuring Packages
•Creating and Configuring Advertisements
•Managing Software Installation at the Client
•Monitoring Software Distribution
•Discussion: Managing Software Distribution

Lab : Practices
•Configuring Software Distribution Objects Using a Software Distribution Methodology
•Creating a Collection with a Direct Membership Rule
•Creating a Collection with a Rule Based on a Query
•Creating and Configuring Collections
•Creating a Package
•Configuring Packages
•Creating an Advertisement to Install the Visio Viewer
•Running an Advertised Program on a Client
•Running Standard Reports on Software Distribution

Lab : Using SMS Software Distribution to Deploy an Office Application
•Creating a System-targeted Application Deployment
•Verifying the Application Distribution

After completing this module, students will be able to:
•Configure software distribution objects.
•Create and configure collections.
•Create and configure packages.
•Create and configure advertisements.
•Manage software installation at the client.
•Monitor software distribution.

Module 9: Implementing SMS Software Update Tools and Managing Update Deployment
In this module, you will learn to implement Microsoft Systems Management Server (SMS) software update scanning tools and manage the deployment of security and Microsoft Office updates.

Lessons
•Explaining How the Software Update Process Works
•Installing the Software Update Scanning Tools
•Performing Software Update Inventory
•Deploying and Verifying Software Updates
•Discussion: Implementing SMS Software Update Tools and Managing Update Deployment

Lab : Practices
•Explaining How the Software Update Process Works
•Installing the Software Update Scanning Tools
•Deploying and Verifying the Software Update Scanning Tools
•Distributing a Software Update

After completing this module, students will be able to:
•Describe the SMS software update process.
•Install the software update scanning tools.
•Perform a software update inventory.
•Deploy and verify software updates.

Module 10: Using Remote Tools for Client Support
Microsoft Systems Management Server (SMS) 2003 Remote Tools is a suite of complementary applications that you can use to access any client in an SMS hierarchy that has the Remote Tools Client Agent components installed. By using Remote Tools, you can provide assistance and troubleshooting support from your computer to clients within your site. You can use Remote Tools to access and control clients that are using the Legacy Client or the Advanced Client. You can use Remote Tools across a wide area network (WAN) or Microsoft Remote Access Service (RAS) links to assist clients at remote locations. Remote Tools supports RAS connections with a minimum speed of 28.8 kilobits per second (Kbps). You can also establish a connection to your organization and then access clients on your netw
In addition to SMS Remote Tools, SMS 2003 integrates Remote Assistance and Remote Desktop Connection into the SMS Administrator console for assisting applicable clients. You can also use the SMS Administrator console to manage and configure Remote Assistance settings for applicable clients on a site-wide basis.
In this module, you will learn to configure and use Remote Tools to assist the help desk and to provide troubleshooting support to clients.

Lessons
•Introduction to Remote Tools
•Configuring the Remote Tools Client Agent
•Using SMS Remote Tools in Troubleshooting
•Discussion: Using SMS Remote Tools

Lab : Practices
•Identifying Remote Tools That Can Be Used to Troubleshoot Client Issues
•Configuring the Remote Tools Client Agent
•Using SMS Remote Tools in Troubleshooting

After completing this module, students will be able to:
•Describe the tools available for remote control of SMS clients.
•Configure the Remote Tools Client Agent.
•Use Remote Tools in troubleshooting.

Module 11: Working with SMS Hierarchies
In this module, you will learn how to work within a Microsoft Systems Management Server (SMS) site hierarchy. The sites in your organization can be connected to create a single site hierarchy. Occasionally, site hierarchies must be modified and new sites must be created and added. The SMS secondary site is ideal for simplifying the installation and management of small branch offices. In this module, you will learn how to configure sites and work within a site hierarchy.

Lessons
•Introduction to the SMS Site Hierarchy
•Configuring Site Communications
•Installing a Secondary Site Server
•Managing Roaming Clients in an SMS Hierarchy
•Discussion: Working with SMS Hierarchies

Lab : Practices
•Applying SMS Hierarchy Principles to your Organization
•Configuring Site Communications
•Installing the Secondary Site
•Configuring Roaming Boundaries to Allow an Advanced Client at a Secondary Site to Download Software

After completing this module, students will be able to:
•Describe the site hierarchy architecture.
•Configure communication between SMS sites.
•Install an SMS secondary site server.
•Manage roaming clients in an SMS hierarchy.

Module 12: Performing Site Maintenance, Backup, and Recovery Tasks
In this module, you will learn how to perform site maintenance tasks and prepare for Microsoft Systems Management Server (SMS) backup and recovery operations.
Planning is essential so that you can recover SMS sites and hierarchies quickly with the least possible amount of data loss.

Lessons
•Performing Site Maintenance
•Performing an SMS Site Backup
•Recovering an SMS Site
•Discussion: Performing Site Maintenance, Backup, and Recovery Tasks

Lab : Practices
•Creating a Customized Maintenance Task
•Performing an SMS Site Backup
•Recovering an SMS Site

After completing this module, students will be able to:
•Perform site maintenance.
•Perform an SMS site backup.
•Recover an SMS site.



Prerequisites & Certificates
Pre-Requisites

Before attending this course, students must have: •Completed Course 2272, Implementing and Supporting Microsoft Windows XP Professional, or equivalent knowledge •Completed Course 2277, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services, or equivalent knowledgeSystem administrator–level working knowledge of: ◦Deployment, configuration, and troubleshooting for Windows-based personal computers ◦TCP/IP networking ◦SQL Server ◦Active Directory directory service

Certificates offered

Certificate of Completion


Cancellation Policy
All registration cancellations made within five (5) working days of the date of the course are billable at 100%. Synesis reserves the right to cancel any public courses due to lack of sufficient participants.
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Here are some reviews of the training vendor.
The Instructor was excellent, kept it very interesting the whole time. Never a boring moment!!
Reviewed by 2016
Very professionally presented. The instructeur really knew his stuff.
Reviewed by 2014
The instructor knew her stuff but we worked on only one lame example. Granted time was the culprit, she could have provided or suggested more exercises to practice later on. The only way to learn a software is to practice the software by doing exercises, that part was really disappointing.
Reviewed by 2014
The course was very well outlined Teacher excellent. I would see the need to add another day.To much material to cover in 2 days. More practice needed.
Reviewed by 2013
Our instructor was fantastic. He did such a grat job and requested him for our next course.
Reviewed by 2013
It was wonderful! I highly recommended it to my co-workers and some of them are actually gonna go! Congratulations! Great experience!
Reviewed by 2013
I really enjoyed taking the Excel Beginners course. The course objective were all met and the teacher was fabulous. I was very much looking forward to taking the Excel Intermediate course as well. I was put into a class where the teacher spent almost 1 hour preparing what he would be teaching. By first break we had learned one new thing and by lunch we had learned almost nothing. I went to the receptionist who was extremely nice and very helpful. She call the director. Another girl and myself transferred out of the class. I was put into the other intermediate Excel class where I was totally lost. They had already covered a lot of the course objectives so I was basically lost from the beginning and it just kept getting worse as the day progressed. The second day I was so lost I spoke with the teacher and told her I would just sit beside another student and watch because I was holding back the whole class asking questions every 2 minutes. The teacher was very nice but it was too late because they had already learned too much the first morning that I had missed because I was enrolled in the other class. I should be refunded for my course. It was a total waste of time and completely frustrating. I paid a lot of money and the first class I was in, the teacher was more interested in speaking about his personal experiences with Excel, instead of teaching the course objectives. We didn't even receive a sheet with the course objectives. I don't think he had any. He was abrasive with other students. There were only four in the class. It was a very unpleasant experience. It was even more unpleasant to be put into another class where I was totally lost. I am not a slow person. I catch on very quickly, but I felt incompetent being put into a class where I had already missed a whole morning and as the day went on I did nothing but panic trying to keep up and understand what the teacher was doing because I had missed so much and was so far behnind.
Reviewed by 2012
The seminar is scheduled over two days with hour long lunches (that go long) and two break (morning and afternoon). With all of that free time, the course still ended quite early each day. This course could definitely be condensed into a four hour morning or afternoon.
Reviewed by 2012
I would DEFINITELY recommend this to my co-workers.
Reviewed by 2011
The classroom was cold
Reviewed by 2011
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