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To learn and practice the secrets of effective listening, join Canada's premier listening coach for the fast-paced, fun, experiential workshop called: What it Takes to Listen


 
Course Outline
Effective listening saves time, prevents misunderstanding and error, and reduces stress. Everything from your personal relationships, to your career results will improve once you practice the secrets of effective listening.

To learn and practice the secrets of effective listening, join Canada's premier listening coach for the fast-paced, fun, experiential workshop called:
What it Takes to Listen Building results and relationships through listening

I don't need to tell you that listening will help you get the best from people, build customer-focused organizations and influence those who differ with you. With effective listening you can use the diverse knowledge, wisdom, energy and enthusiasm of all the people you deal with.

Did you know that effective listening also maximizes every live conversation you have? Effective listening engages you more deeply with your clients, customers, boss and colleagues.

Effective listening gives you vastly improved insight into the issues and challenges you face every day.

Effective listening even helps you maintain your energy, equilibrium and enthusiasm, at the same time as you help others.

"An organization of powerful listeners will always sustain an edge in their level of accomplishment and engagement with others."
What you will uncover in the seminar and through coaching and support is the masterful listener in you.
What you will learn in the seminar: Why listening is difficult
  • human nature has "hard wired" us to make listening difficult
  • other complex mechanisms that get in the way of listening well
  • the dynamics operating between the "speaker-listener" and "listener-speaker" in any interaction
Patterns, habits and defensive reactions
  • your information preferences
  • the unique and totally individual ways we each listen and understand
  • what's in a word, a pause and silence
The magic bullet of listening
  • it's simple and not easy
  • the 3 lifetime listening principles
  • the million dollar listening mantra
  • the 7 prime instant shifts to masterful listening
Listening mastery tools
  • beyond paraphrasing
  • the 3 part "no fail" listening tool to replace ineffectual listening habits
  • the crown jewel of listening: the 4 levels of questioning
You can look forward to a fast paced, interactive workshop, filled with theory bursts, experiential and awareness exercises, self-assessment tools and video clips from feature films demonstrating masterful listening.
Prerequisites & Certificates
Pre-Requisites

Certificates offered

Price includes seminar materials, online self-assessment tool and report, refreshments and lunches.


Cancellation Policy

Map & Reviews
Suzuki and Associates
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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