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Course rating of 0 Vendor rating of 4


The ability to communicate effectively at work & in life is perhaps the most critical skill for anyone. At this workshop you'll learn how to influence & inform through the use of real life examples, group discussions, role plays & interactive hands-on..


 
Course Outline
The ability to communicate effectively at work and in life is perhaps the most critical skill for anyone. Those who have demonstrated an ability to effectively communicate are more likely to receive promotions and job offers. Effective communication allows you to use all the other skills you have to the fullest. Your success in motivating, delegating, organizing, solving problems and obtaining information depends heavily on your ability to communicate with others. At this workshop you'll learn how to influence and inform through the use of real life examples, group discussions, role plays and interactive hands-on exercises.

Audience: This course is designed for anyone who would like to use effective communication techniques and proven methods to relate better to people, including managers, supervisors, team leaders, executive assistants and client service staff.

Topics:
  • Self Assessment
  • Basic Communication Principles
  • HRDQ What's my Communicating Style?
  • Communication Challenges
  • Body Language
  • Active Listening - The Critical Half of Communication, Responding
  • Communicating in Email
  • Applying Communication Skills when Giving Feedback

Prerequisites & Certificates
Pre-Requisites

There are no prerequisites required for this course.

Certificates offered

Certificate of completion


Cancellation Policy
10 Day cancellation required for all courses in order to get a full refund.
Map & Reviews
Protech Training
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Reviews
 

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Here are some reviews of the training vendor.
I took the training remotely so I cannot comment on some of the questions. I think that this seminar has too much content to squeeze it into one week.... might be better as a two week course?
Reviewed by 2013
found the material very helpful - although there was a lot of material covered - the pace was well set. Would definitely recommend people to have explored Microsoft Access beforehand to be familiarized with the program before taking the course. I would imagine someone without any exposure would find it confusing. Environment really good - people very, very nice and helpful. Would definitely take the next level of access with the same training facility.
Reviewed by 2013
I was not in the physical classroom. Feedback centered around online training would be good because now I have to rate items that I was not present for. Those items are getting half a star because I was not there to rate them. The course material must go through an editing process. There are a lot of grammar mistakes, but also a lot of actual procedure/activity mistakes.
Reviewed by 2012
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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