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This course is the second in a series of three Microsoft Outlook courses. In this course, you will customize your Outlook environment, calendar, mails, folders, and also track, share, assign, and quickly locate various Outlook items.


 
Course Outline
If you have been using Microsoft® Office Outlook® 2007 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. In this course, you will customize your Outlook environment, calendar, mails, folders, and also track, share, assign, and quickly locate various Outlook items.

Course Objective: You will customize your environment, calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.

Target Student: This course is designed for experienced Outlook users who need to customize their environment, calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.

Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives Upon successful completion of this course, students will be able to:

*    customize the calendar by setting various calendar options.
*    set message options.
*    track work activities using the Journal.
*    assign and track tasks.
*    share folder information.
*    customize the Outlook environment.
*    sort, find, and color-code items in your mailbox and calendar.
*    work with public folders.

Course Content
Lesson 1: Setting Calendar Options

Topic 1A: Set Work Days and Times
Topic 1B: Display an Additional Time Zone
Topic 1C: Set Availability Options

 Lesson 2: Setting Message Options

Topic 2A: Modify Message Settings
Topic 2B: Modify Delivery Options
Topic 2C: Change the Message Format
Topic 2D: Notify Others That You will be Out of the Office
Topic 2E: Create a Distribution List
Topic 2F: Insert a Hyperlink

Lesson 3: Tracking Work Activities Using the Journal

Topic 3A: Automatically Record a Journal Entry
Topic 3B: Manually Record a Journal Entry
Topic 3C: Modify a Journal Entry

Lesson 4: Managing Tasks


Topic 4A: Assign a Task
Topic 4B: Reply to a Task Request
Topic 4C: Send a Task Update
Topic 4D: Track Assigned Tasks

Lesson 5: Sharing Folder Information

Topic 5A: Specify Folder Permissions
Topic 5B: Access Another User's Folder
Topic 5C: Send Calendar Information in an Email Message
Topic 5D: Delegate Access to Folders

Lesson 6: Customizing the Outlook Environment

Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu Bar
Topic 6D: Customize the Quick Access Toolbar
Topic 6E: Customize the To-Do Bar
Topic 6F: Create a Folder Home Page

Lesson 7: Locating Outlook Items

Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Outlook Items Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email

Lesson 8: Working with Public Folders


Topic 8A: Create a Public Folder
Topic 8B: Add Users to a Public Folder
Topic 8C: Post Information in a Public Folder
Topic 8D: Send an Email Message to a Public Folder

Appendix A: Microsoft Office Specialist Program
Additional Details
Pre-Requisites

Before taking this course, students are required to take the following On-Track courses or possess equivalent knowledge of: * Windows XP Professional: Level 1 * Windows XP Professional: Level 2 * Windows XP: Introduction * Windows 2000: Introduction * Microsoft Office Outlook 2007: Level 1

Certificates offered

Certificate of Completion.


Cancellation Policy
Should you postpone or cancel your course you must give 5 business days notice.
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Reviews
 

We have not received any reviews specific to this course as yet, however here are some reviews of the training vendor.

Great instructor - made it so much easier to get through a whole day staring at a computer!
Reviewed by 2012
There wasnt enough taught in the course. I didnt find it went into enough detail and the handout is terribly written. The instructor was okay but he focused too much on how "Not to do something" then how to just do it correctly, on certain course material which confused people. I think less breaks, more days added so we can learn more about what MS project has to offer.
Reviewed by 2012
One of the best training that I have ever emcountered.
Reviewed by 2011
The course was great and helped me learn a lot of skills using Excel for work. The instructor was really nice and knowledgable. Although my only complaint and concern is that the course was really rushed and i feel like some people wouldnt be able to keep up with the training.
Reviewed by 2011
I'd like to see a course at this level that is more in depth. More practice excercises, over a longer period of time. I was pleased the instructor made himself available to students even after the course was complete (gave us his email if we had any follow up questions).
Reviewed by 2011
Alan has a done an exceptional job. He is very knowledgeable and goes out of his way to explain everything in details. He is very patient and answers all my questions. He is an awesome teacher!
Reviewed by 2011
I did note body odour of presenter was strong. Only critisism I have. Everything else was excellent.
Reviewed by 2011
Alan was an excellent instructor!
Reviewed by 2011
Excellent Excel 2 course, Alan is a very good instructor. I would take additional courses.
Reviewed by 2011
I wondered why Access 2003 instead of 2010. I should have checked that before I took it. Anyway the course was great and I learned a lot and the Instructor was so nice and kind, I enjoyed his class.
Reviewed by 2011
Haven't really looked over the course book much as I made lots of notes. Only comment re: technlogy was I had no internet connection which was a bit of a hassle during the lunch break as I wanted to check my email and my company website and had to use another desk.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates.

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