Microsoft Outlook 2003 Level 1

Topics included in this 1 day course : The fundamentals, using e-mail, using the address book, using the contacts list.

Course Outline

Microsoft Office Outlook provides an integrated solution for managing e-mail, schedules, tasks, notes, and more. Key enhancements include the new cached mode, automatic grouping of messages, junk e-mail handling, and improved reading views.

Objectives

• Using Menus and Toolbars
• Composing, Sending, and Receiving E-mail
• Creating an Appointment and view the Calendar
• Using E-mail and the Address Book
• Add, Edit, and Delete a Contact

Outline

Section 1 - The Fundamentals

• What's New in Outlook 2003?
• Starting Outlook
• Understanding the Outlook Screen
• Using the Navigation Pane
• Using Menus and Toolbars
• Filling Out Dialog Boxes
• Keystroke and Right Mouse Button Shortcuts
• Composing and Sending E-mail
• Receiving e-mail
• Cutting, Copying, and Pasting Text
• Creating an Appointment
• Viewing the Calendar
• Editing and Rescheduling Appointments
• Using the Contacts List
• Viewing, Editing, and Deleting Contacts
• Using the Tasks List
• Using Notes
• Working with Outlook Today
• Getting Help
• Changing the Office Assistant and Using the What's This Button
• Printing an Item
• Exiting Microsoft Outlook

Section 2 - Using E-mail

• Using E-mail
• Composing and Sending E-mail
• Specifying Message Options
• Receiving and Sorting Messages
• Replying to a Message
• Forwarding a Message
• Checking Your Spelling
• Inserting a Hyperlink
• Attaching a File to a Message
• Opening an Attachment
• Finding Messages
• Deleting Messages
• Exploring the Folder List
• Using Outlook Web Access

Section 3 - Using the Address Book

• Introduction to the Address Book
• Adding New Entries
• Searching the Address Book and Editing Entries
• Creating a Distribution List
• Deleting Contacts and Distribution Lists

Section 4 - Using the Contacts List

• Adding, Editing, and Deleting Contacts
• Adding an E-mail Sender to the Contact's list
• Mapping a Contact's Address on the Internet
• Changing Views
• Using the Actions Menu
• Printing the Contacts list

Additional Details

Pre-Requisites

A thorough understanding of the Windows operating environment Strong mouse and keyboard ability

Certificates offered

Certificate of completion

Cancellation Policy

Should you postpone or cancel your course you must give 5 business days notice.

Map & Reviews

On Track Computer Training
[ View Provider's Profile ]

On Track Computer Training Center
1600 - 650 West Georgia Street
Vancouver, British Columbia
Canada   V6B 4N7

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Here are some reviews of the training vendor.

   

There wasnt enough taught in the course. I didnt find it went into enough detail and the handout is terribly written. The instructor was okay but he focused too much on how "Not to do something" then how to just do it correctly, on certain course material which confused people. I think less breaks, more days added so we can learn more about what MS project has to offer.

Reviewed by Emma S. 2012

   

One of the best training that I have ever emcountered.

Reviewed by Cenk O. 2011

   

The course was great and helped me learn a lot of skills using Excel for work. The instructor was really nice and knowledgable. Although my only complaint and concern is that the course was really rushed and i feel like some people wouldnt be able to keep up with the training.

Reviewed by Amanda C. 2011

   

I'd like to see a course at this level that is more in depth. More practice excercises, over a longer period of time. I was pleased the instructor made himself available to students even after the course was complete (gave us his email if we had any follow up questions).

Reviewed by Charity . 2011

   

Alan has a done an exceptional job. He is very knowledgeable and goes out of his way to explain everything in details. He is very patient and answers all my questions. He is an awesome teacher!

Reviewed by Peter C. 2011

   

I did note body odour of presenter was strong. Only critisism I have. Everything else was excellent.

Reviewed by Richard V. 2011

   

Alan was an excellent instructor!

Reviewed by Jami S. 2011

   

Excellent Excel 2 course, Alan is a very good instructor. I would take additional courses.

Reviewed by Rosmary C. 2011

   

I wondered why Access 2003 instead of 2010. I should have checked that before I took it. Anyway the course was great and I learned a lot and the Instructor was so nice and kind, I enjoyed his class.

Reviewed by Alma L. 2011

   

Haven't really looked over the course book much as I made lots of notes. Only comment re: technlogy was I had no internet connection which was a bit of a hassle during the lunch break as I wanted to check my email and my company website and had to use another desk.

Reviewed by Sheree G. 2011