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This workshop focuses on increasing attitudinal awareness and maintaining a positive perspective in the workplace.


 
Course Outline

COURSE TITLE

 

ATTITUDE IS A CHOICE: CHANGING ATTITUDES IN THE NEW MILLENNIUM

 

OVERVIEW

 

This workshop focuses on increasing attitudinal awareness and maintaining a positive perspective in the workplace.

LEARNING OBJECTIVES

 

Participants who complete this workshop will:

 

·                     Take initiative and lead attitudinal changes through personal accountability.

·                     Inspire success strategies throughout the organization.

·                     Make decisions and set goals.

·                     Maintain a positive attitude before, during and after communications with difficult people.

·                     Eliminate self-imposed barriers and control self-sabotage.

·                     Maintain their own and others\' self-esteem to promote a positive working attitude.

 

COURSE OUTLINE

 

1.       Introduction

·                     "You Always Have a Choice."  A look at personal accountability and personal power.

·                     "Blind Spots."  What are the blind spots directing your attitude?  Do you know?

 

2.       Principles & Techniques

·                     "Personal Attitude, Your Most Valuable Possession."  Your attitude speaks volumes about your personality and your character.  What information are you sending?

·                     "4F\'s:  The People Wheel."  Different styles invoke different reactions in people.  How to maintain your attitude when others are trying to wear you down.

·                     "Decision Making:  Goal Setting, Goal Getting."  Being clear about what you want and defining how to get it.  Setting measurable goals keeps your attitude focused and "on purpose".

·                     "Self-Sabotage:  Who Controls Me?"  Why sabotage exists and eliminating barriers and self-imposed restrictions for good.

·                     "Intentions Equal Results."  Attitudes and personal control begin and end with accountability.  What was your intention?  How did it mirror your result?

 

3.       Public Relations

·                     "R.E.S.P.E.C.T."  A closer look at the importance of integrity and gaining others\' respect by first respecting Self.

·                     "Do Unto Others…"  Maintaining the self-esteem of others and influencing Win/Win outcomes.

 

4.       Closure

·                     "Opportunities Versus Challenges:  A Lifelong Journey."  A discussion on personal growth and challenges, and the need for maintaining your attitude everyday.

 

METHODOLOGY

 

  • Large group discussion and activities
  • Lecturettes
  • Individual work, reflection and exercises
  • Small group discussion, exercises and activities
  • Case studies / Critical incidents
  • Simulations / Role Plays

WHO SHOULD ATTEND

 

  • Front-line, Team Leaders, Managers and Supervisors

PRE-REQUISITES

  • None

DURATION

 

  • 1 Day

CLASS SIZE

 

  • 6 – 20

 


Prerequisites & Certificates
Pre-Requisites

Certificates offered

MANUALS / CERTIFICATES
All program fees include a manual on CD complete with self study lessons. Course manuals can be purchased for an additional fee and are dependent on subject and level. The manual fee is a passed through cost to our clients.
Upon completion of the each program each participant will receive a certificate of completion.
PARKING
Parking is available for our students at the rear of the building.Please, donít park in the reserved parking spaces around the building, your car will be tagged and/or towed away.
BREAKS AND LUNCH
Our courses run between 9:00AM Ė 4:00PM. There are two 15 minutes coffee breaks: one at 10:30AM and the other are at 2:30PM. The lunch break is between 12:00AM and 1:00PM.
REFRESHMENTS
Coffee and suitable drinks are provided by us during the course. There are numerous restaurants and take-out places in the area, or you may prefer to bring your own lunch and enjoy it on site. Microwave and fridge available.


Cancellation Policy
Commitment of resources and industry standards require that we be notified of any cancellation. As such, you may reschedule any training course up to five (5) working days before the actual training date. Simply call us, and we send you a new registration confirmation without extra charge. If training is rescheduled less than five (5) working days before the training date, a rescheduling fee of 50% of the course fee will be invoiced.

The latest time we accept rescheduling is until noon on the working day before
the training date. "No-shows" without prior notification are charged as if you had attended the course. There are no refunds. We reserve the right to cancel any course and reschedule if attendance is not sufficient to run the course. In this case you will be notified, usually five (5) working days or more prior to the
training day and the training is rescheduled.

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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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