Microsoft Outlook 2010 Level 1

This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2010, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Course Outline

This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2010, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.


Course Outline Lesson 1: Getting Started with Outlook

• Topic 1A: Identify the Components of the Outlook Interface
• Topic 1B: Read an Email Message
• Topic 1C: Reply to and Forward an Email Message
• Topic 1D: Print an Email Message
• Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

• Topic 2A: Create an Email Message
• Topic 2B: Format a Message
• Topic 2C: Check Spelling and Grammar
• Topic 2D: Attach a File
• Topic 2E: Enhance an Email Message
• Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

• Topic 3A: Manage Email Messages
• Topic 3B: Move Email Messages into Folders
• Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

• Topic 4A: Add a Contact
• Topic 4B: Sort and Find Contacts
• Topic 4C: Find the Geographical Location of a Contact
• Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

• Topic 5A: Explore the Outlook Calendar
• Topic 5B: Schedule an Appointment
• Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

• Topic 6A: Schedule a Meeting
• Topic 6B: Reply to a Meeting Request
• Topic 6C: Track and Update Scheduled Meetings
• Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

• Topic 7A: Create a Task
• Topic 7B: Edit and Update a Task
• Topic 7C: Create a Note
• Topic 7D: Edit a Note

Additional Details

Pre-Requisites

Previous knowledge of this application is not required. Participants should have basic Windows operating skills (Computers 101 class or equivalent). This includes understanding the basic operation of a mouse and keyboard, being able to navigate the Windows hierarchy, as well as being able to open and close files in an application.

Certificates offered

Certificate of Completion

Cancellation Policy

Students are required to give notice if they are unable to attend their class:

2 weeks (10 full business days) or longer prior to training date = full refund
1 to 2 weeks (5 - 9 full business days) prior to training date = 50% of course fee refund
Less than 1 week (4 full business days or fewer) prior to training date = 0% refund

NOTE: You may substitute classes or students at any time.

Map & Reviews

New Era Technology Training
[ View Provider's Profile ]

New Era Technology Centre
#300, 633 - 6th Ave S.W., Ford Tower
Calgary, Alberta
Canada   T2P 2Y5

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It was hard to see the instructors screen. It was a projector that was turned toward a white board.

Reviewed by Arlene R. 2012

   

Jason Hall is fantastic and I look forward to taking another course with him. My last experience at New Era was not great; the instructor did not meet our expectations and the computers were not working when we arrived. But Jason made the day fly by and I felt like I learned not only the set curriculum but gained lots of additional presentation skills.

Reviewed by Maya D. 2012

   

The instructor in this class was EXCELLENT. I would highly recommend her as she really knew what she was doing and her etaching style was great. AWESOME instuctor.

Reviewed by Pamela T. 2012

   

The trainer was very knowledgeable and kept the course moving at a great pace. I wish I could take her home with me, so she could help me teach photoshop at the school I work at.

Reviewed by Michelle . 2012

   

The course was very helpful and the instructor was very knowledgable and made the effort to make sure all class members were understanding the excersizes and were on the same page. My only complaint is that the computers seemed a little worn out. Throughout the day most students in the class ran into some sort of issue with the computer not working the way it should. And during our practice time closer to the end of the day all the computers started crashing.

Reviewed by Lori F. 2012

   

The Instructor was fabulous and is the reason that I truly enjoyed the course.

Reviewed by Michelle F. 2011

   

Alex was extrememly helpful and knowlegeable.

Reviewed by Dawn G. 2011

   

The course was excellent, but I felt a little out of my league. The participants in the course were designers and IT people who had used other versions of SharePoint. While I benefited from their questions and comments during the class, I feel "lost" now that I'm back on my own at the office. Perhaps I was in the wrong coarse, but it did say power "user".

Reviewed by Sharon T. 2011

   

Alex is great!

Reviewed by ellen m. 2011

   

Jane is a wonderful teacher! i will gladly take any class she teaches!

Reviewed by Essante P. 2011

   

Jane is an excellent teacher! She is very knowledgable and is enthusiastic about the course!

Reviewed by Essante P. 2011

   

Very good - presented course material in an engaging way.

Reviewed by Claudine T. 2011

   

The instructor didn't provide a lot of structure to the class, he just skimmed through the material and didn't go into it very deep. As a result, the class finished up 1.5 h early as well. He tried to add material from PMI (which was missing from the course materials) but this sometimes just made things more confusing. The PMI material should really be in the course material to start with. Otherwise, the instructor was helpful, knowledgeable and had a good demeanor.

Reviewed by Laverne R. 2011

   

It was informative

Reviewed by Amanda N. 2011

   

Very good course with a very knowledgeable instructor. Class was at full occupancy and I felt that the class size was too large.

Reviewed by Amanda B. 2011

   

There were only 4 students so it went fast and we finished early. Personally I would have liked to spend more time practicing. Perhaps some reference to the book and if there were any practice exercises in there that we could use to gain more experience with Visio.

Reviewed by Denise T. 2011

   

The course started 40 minutes late because they did not have the correct computers set up for the program. It's like they were not even expecting us. I found it very disorganized. For the price I paid for this course, I expected a more professional presentation.

Reviewed by Karyn J. 2011

   

Instructor was very soft spoken did not have all the answres but did get answers later in the class.

Reviewed by Thomas H. 2011