Microsoft Outlook 2003 Level 2

In this course, you will use Microsoft® Office Outlook to manage, edit, and print data.

Course Outline

Lesson 1: Setting Message Options

•     Modify Message Settings
•     Modify Delivery Options
•     Modify Message Formats
•     Notify Others that You will be Out of the Office
•     Create and Modify a Distribution List
•     Insert a Hyperlink
•     Create Signatures
•     Modify Signatures

Lesson 2: Tracking Work Activities Using the Journal

• Record a Journal Entry Automatically
  
• Manually Record a Journal Entry
• Modify a Journal Entry
  

Lesson 3: Customizing Outlook

•     Customize the Toolbar
•     Create a New Toolbar
•     Customize the Menu
•     Create a Folder Home Page

Lesson 4: Locating Outlook Items

•     Sort Messages Using

Multiple Criteria

•     Find Messages
•     Find Messages Using

Multiple Criteria

•     Filter Messages
•     Organize Messages
•     Manage Junk Email

Lesson 5: Organizing Outlook Items

•     Group Items
•     Create Search Folders
•     Create Rules
•     Apply Conditional Formatting

Lesson 6: Working with Contacts

•     Forward Contacts
•     Create a vCard from a Contact
•     Export Contacts
•     Perform a Mail Merge
•     Link Items to a Contact

Lesson 7: Saving and Archiving Mail

•     Save Messages in Alternate Formats
•     Archive Messages
•     Protect Personal Folders

Lesson 8: Sharing Folder Information

•     Specify Folder Permissions
•     Access Another User's Folder
•     Delegate Access To Folders

Additional Details

Pre-Requisites

Outlook 2003 - Level 1 or equivalent knowledge

Certificates offered

Certificate of completion

Cancellation Policy

Students are required to give notice if they are unable to attend their class:

2 weeks (10 full business days) or longer prior to training date = full refund
1 to 2 weeks (5 - 9 full business days) prior to training date = 50% of course fee refund
Less than 1 week (4 full business days or fewer) prior to training date = 0% refund

NOTE: You may substitute classes or students at any time.

Map & Reviews

New Era Technology Training
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The trainer was very knowledgeable and kept the course moving at a great pace. I wish I could take her home with me, so she could help me teach photoshop at the school I work at.

Reviewed by Michelle . 2012

   

The course was very helpful and the instructor was very knowledgable and made the effort to make sure all class members were understanding the excersizes and were on the same page. My only complaint is that the computers seemed a little worn out. Throughout the day most students in the class ran into some sort of issue with the computer not working the way it should. And during our practice time closer to the end of the day all the computers started crashing.

Reviewed by Lori F. 2012

   

The Instructor was fabulous and is the reason that I truly enjoyed the course.

Reviewed by Michelle F. 2011

   

Alex was extrememly helpful and knowlegeable.

Reviewed by Dawn G. 2011

   

The course was excellent, but I felt a little out of my league. The participants in the course were designers and IT people who had used other versions of SharePoint. While I benefited from their questions and comments during the class, I feel "lost" now that I'm back on my own at the office. Perhaps I was in the wrong coarse, but it did say power "user".

Reviewed by Sharon T. 2011

   

Alex is great!

Reviewed by ellen m. 2011

   

Jane is a wonderful teacher! i will gladly take any class she teaches!

Reviewed by Essante P. 2011

   

Jane is an excellent teacher! She is very knowledgable and is enthusiastic about the course!

Reviewed by Essante P. 2011

   

Very good - presented course material in an engaging way.

Reviewed by Claudine T. 2011

   

The instructor didn't provide a lot of structure to the class, he just skimmed through the material and didn't go into it very deep. As a result, the class finished up 1.5 h early as well. He tried to add material from PMI (which was missing from the course materials) but this sometimes just made things more confusing. The PMI material should really be in the course material to start with. Otherwise, the instructor was helpful, knowledgeable and had a good demeanor.

Reviewed by Laverne R. 2011

   

It was informative

Reviewed by Amanda N. 2011

   

Very good course with a very knowledgeable instructor. Class was at full occupancy and I felt that the class size was too large.

Reviewed by Amanda B. 2011

   

There were only 4 students so it went fast and we finished early. Personally I would have liked to spend more time practicing. Perhaps some reference to the book and if there were any practice exercises in there that we could use to gain more experience with Visio.

Reviewed by Denise T. 2011

   

The course started 40 minutes late because they did not have the correct computers set up for the program. It's like they were not even expecting us. I found it very disorganized. For the price I paid for this course, I expected a more professional presentation.

Reviewed by Karyn J. 2011

   

Instructor was very soft spoken did not have all the answres but did get answers later in the class.

Reviewed by Thomas H. 2011