6428A: Configuring and Troubleshooting Windows Server 2008 Terminal Services

This two-day instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment.

Course Outline

This two-day instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on configuring of TS core functionality, TS licensing, TS Gateway, and TS Web Access.

Audience This course is intended for an individual whose primary role is a Technology Specialist in an enterprise environment. Also, individuals who are assuming a new role requiring skills to manage connections served by a terminal server session over the intranet, extranet, and Internet would be interested in this course.

At Course Completion After completing this course, students will be able to:
• Configure the TS role.
• Manage TS licensing.
• Administer TS connection properties using the Terminal Services Configuration snap in and Group Policy.
• Configure TS Easy Print and TS RemoteApp programs.
• Configure the TS Web Access role service.
• Configure a TS session broker for a load-balanced TS farm.
• Configure and troubleshoot TS Gateway.
• Maintain TS connections post installation and configure WSRM for TS.


Course Outline Module 1: Configuring Terminal Services Core Functionality
This module explains how to install TS and configure the core functionality.

Lessons
• Configuring the TS Server Role Service
• Configuring the TS Settings

Lab: Configuring TS Core Functionality
• Installing and Configuring the TS Server Role Service
• Configuring the TS Settings

After completing this module, students will be able to:
• Install and configure the TS role.
• Configure TS settings.

Module 2: Configuring and Managing Terminal Services Licensing
This module explains how to configure and manage TS Licensing.

Lessons
• Configuring TS Licensing
• Managing TS Licenses

Lab: Configuring and Managing TS Licensing
• Demo: Configuring and Managing TS Licensing

After completing this module, students will be able to:
• Identify the appropriate licensing scope.
• Configure the license server scope: forest, domain, and workgroup licensing.
• Identify when to use the per-user and per-device licensing modes.
• Install the TS Licensing role.
• Configure TS licensing for per-user licenses.
• Identify considerations when configuring TS licensing for per-device licenses.
• Manage the licensing lifecycle.

Module 3: Configuring and Troubleshooting Terminal Services Connections
This module explains how to configure and troubleshoot connection properties by using TS.

Lessons
• Configuring the TS Connection Properties
• Configuring the TS Properties by Using Group Policy
• Troubleshooting TS Connections

Lab: Configuring and Troubleshooting TS Connections
• Installing the TS Connection Properties
• Configuring the TS Connection Properties by Using Server Group Policy
• Configuring SSO by Using Client Group Policy
• Troubleshooting Connectivity Issues

After completing this module, students will be able to:
• Configure TS connection properties by using the TS console.
• Configure TS properties by using Group Policy.
• Troubleshoot TS connection properties for a single user.
• Troubleshoot TS connection properties for multiple users.

Module 4: Configuring Terminal Services RemoteApp and Easy Print
This module explains how to configure TS Easy Print and TS RemoteApp.

Lessons
• Installing Applications
• Configuring Remote Applications
• Configuring Printers

Lab: Configuring TS Resources
• Configuring and Deploying TS RemoteApp Programs
• Configuring TS Easy Print

After completing this module, students will be able to:
• Identify the considerations for the types of applications that can be installed in a TS environment.
• Install applications in a TS environment.
• Configure TS Web Access to make TS RemoteApp programs available through a Web site.
• Configure TS Easy Print.

Module 5: Configuring Terminal Services Web Access and Session Broker
This module explains how to configure TS Web Access.

Lessons
• Installing TS Web Access
• Configuring TS Session Broker

Lab: Configuring TS Web Access
• Configuring TS RemoteApp Programs for TS Web Access
• Customizing TS Web Access by using WSS
• Configuring TS Session Broker

After completing this module, students will be able to:
• Install the TS Web Access role service.
• Configure TS Web Access.
• Configure TS RemoteApp programs for TS Web Access.
• Configure TS Session Broker for a load-balanced TS farm.

Module 6: Configuring and Troubleshooting Terminal Services Gateway
This module explains how to configure and troubleshoot TS Gateway connections.

Lessons
• Configuring TS Gateway
• Monitoring and Troubleshooting the TS Gateway Connections

Lab: Configuring a Session Broker
• Configuring and Monitoring TS Gateway
• Troubleshooting the TS Gateway Connections

After completing this module, students will be able to:
• Define when to use TS Gateway.
• Configure TS Gateway properties.
• Monitor active connections using the TS Gateway console.
• Troubleshoot a TS Gateway connectivity issue.

Module 7: Managing and Monitoring Terminal Services
This module explains how to manage and monitor TS connections post installation and configuration. The students will also be introduced to configuring WSRM for TS.

Lessons
• Methods for Managing and Monitoring TS
• Configuring Windows System Resource Manager for TS

Lab: Managing and Monitoring TS
• Managing the TS Connections
• Monitoring the TS Connections
• Configuring WSRM for TS

After completing this module, students will be able to:
• Manage TS connections to ensure availability of the TS.
• Resolve client connectivity issues by verifying end-user configuration using RDC.
• Monitor TS connections to determine when to force client disconnect.
• Identify monitoring methods for TS role specific instances.
• Configure resource allocation policies using WSRM based on the environment.
• Monitor WSRM performance using the WSRM Monitoring TS tool.

Additional Details

Pre-Requisites

Before attending this course, students must have: - Course 6420 Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform. - Course 6421 Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure. In addition, it is recommended, but not required, that students have completed: - Windows Server 2003 Terminal Server experience in an enterprise environment. - Minimum of one year of experience administering and supporting TS. - Minimum of one year of experience administering and supporting Windows Server 2003 or Windows Server 2003 R2. - Minimum of one year of experience in administering certificate services. - Network + certification.

Certificates offered

MS Certification

Cancellation Policy

Students are required to give notice if they are unable to attend their class:

2 weeks (10 full business days) or longer prior to training date = full refund
1 to 2 weeks (5 - 9 full business days) prior to training date = 50% of course fee refund
Less than 1 week (4 full business days or fewer) prior to training date = 0% refund

NOTE: You may substitute classes or students at any time.

Map & Reviews

New Era Technology Training
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It was hard to see the instructors screen. It was a projector that was turned toward a white board.

Reviewed by Arlene R. 2012

   

Jason Hall is fantastic and I look forward to taking another course with him. My last experience at New Era was not great; the instructor did not meet our expectations and the computers were not working when we arrived. But Jason made the day fly by and I felt like I learned not only the set curriculum but gained lots of additional presentation skills.

Reviewed by Maya D. 2012

   

The instructor in this class was EXCELLENT. I would highly recommend her as she really knew what she was doing and her etaching style was great. AWESOME instuctor.

Reviewed by Pamela T. 2012

   

The trainer was very knowledgeable and kept the course moving at a great pace. I wish I could take her home with me, so she could help me teach photoshop at the school I work at.

Reviewed by Michelle . 2012

   

The course was very helpful and the instructor was very knowledgable and made the effort to make sure all class members were understanding the excersizes and were on the same page. My only complaint is that the computers seemed a little worn out. Throughout the day most students in the class ran into some sort of issue with the computer not working the way it should. And during our practice time closer to the end of the day all the computers started crashing.

Reviewed by Lori F. 2012

   

The Instructor was fabulous and is the reason that I truly enjoyed the course.

Reviewed by Michelle F. 2011

   

Alex was extrememly helpful and knowlegeable.

Reviewed by Dawn G. 2011

   

The course was excellent, but I felt a little out of my league. The participants in the course were designers and IT people who had used other versions of SharePoint. While I benefited from their questions and comments during the class, I feel "lost" now that I'm back on my own at the office. Perhaps I was in the wrong coarse, but it did say power "user".

Reviewed by Sharon T. 2011

   

Alex is great!

Reviewed by ellen m. 2011

   

Jane is a wonderful teacher! i will gladly take any class she teaches!

Reviewed by Essante P. 2011

   

Jane is an excellent teacher! She is very knowledgable and is enthusiastic about the course!

Reviewed by Essante P. 2011

   

Very good - presented course material in an engaging way.

Reviewed by Claudine T. 2011

   

The instructor didn't provide a lot of structure to the class, he just skimmed through the material and didn't go into it very deep. As a result, the class finished up 1.5 h early as well. He tried to add material from PMI (which was missing from the course materials) but this sometimes just made things more confusing. The PMI material should really be in the course material to start with. Otherwise, the instructor was helpful, knowledgeable and had a good demeanor.

Reviewed by Laverne R. 2011

   

It was informative

Reviewed by Amanda N. 2011

   

Very good course with a very knowledgeable instructor. Class was at full occupancy and I felt that the class size was too large.

Reviewed by Amanda B. 2011

   

There were only 4 students so it went fast and we finished early. Personally I would have liked to spend more time practicing. Perhaps some reference to the book and if there were any practice exercises in there that we could use to gain more experience with Visio.

Reviewed by Denise T. 2011

   

The course started 40 minutes late because they did not have the correct computers set up for the program. It's like they were not even expecting us. I found it very disorganized. For the price I paid for this course, I expected a more professional presentation.

Reviewed by Karyn J. 2011

   

Instructor was very soft spoken did not have all the answres but did get answers later in the class.

Reviewed by Thomas H. 2011