Avoid common hiring mistakes. You no longer need to rely on intuition to evaluate the best candidate for the job. Through role-playing exercises, you have an opportunity to develop skills for conducting effective, behaviour-focused interviews.
- Course Outline
Avoid Common Hiring Mistakes - For A Better Bottom Line
You no longer need to rely on intuition to evaluate the best candidate for the job.
Through role-playing exercises, you have an opportunity to develop skills for conducting effective, behaviour-focused interviews.
How You Will Benefit
- Learn how to hire the best candidates to create a highly competent workforce
- Reduce turnover and costs of new hires
- Decrease your company's recruitment costs
- Use job descriptions to develop behaviour-focused interview questions
- Increase the effectiveness of the selection process
- Create an interview structure that supports behaviour-based questions
- Ask the 'right' questions and assessing the candidate's responses
- Use note-taking during the interview
- Overcome interview obstacles
- Human rights legislation
- HR managers and recruiters
- Managers and professionals involved in the recruitment process
- Differentiating behavioural interviewing from other forms of interviewing
- Understanding the essentials of interview planning: job specifications/competencies; pre-screening; establishing “knock-out” criteria; Selection Board etiquette; and coordinating multiple interviews
- Formulating behavioural questions
- Probing for behavioural information
- Maintaining candidate self-esteem
- Respecting a candidate’s human rights throughout the selection process
- After the workshop, you will be able to:
- Plan, structure and conduct a behavioural interview
- Define and communicate specific job requirements/competencies for use as employment selection criteria
- Conduct an interview consistent with Canadian Human Rights legislation
- Make more informed hiring recommendations/decisions
- Review the most common interviewing formats and discuss why behavioural interviewing is rapidly becoming the most dominant interview format
- Use the six-step interview outline, and discuss and identify the key elements of each step
- Use the interview flow model, identify the proper sequencing of questions and learn how to formulate behavioural questions
- Discuss the advantages and disadvantages of using behavioural interviewing techniques
- Using a candidate statement exercise, practice identifying several types of candidate responses
- Examine the Do’s and Don’ts of seeking behaviour in the interview
- Discuss the importance of maintaining candidate self-esteem and review several techniques
- Discuss the importance of effective note taking in the interview and review several techniques
- Review a sample checklist of job specifications
- Examine the relationship between job competencies and behavioural interviewing
- Review the key components for evaluating a candidate’s behavioural information
- Examine a number of stated reasons for rejection and identify those that would be problematic for you
- Review the most common problems and errors in conducting an interview and identify those to which you need to pay special attention
- Practice identifying five different types of questions by completing the Behavioural Question Exercise
- Practice identifying the three discrete components of a behavioural statement by completing the Behavioural Statement Exercise
- Working in a small group, have the opportunity to plan and conduct a short videotaped behavioural interview
- In support of the overall learning objectives, receive constructive feedback from an observer and from the course leader
Read about your instructor, Frank Rambeau
Read Client Testimonials Here.
- Prerequisites & Certificates
- Cancellation Policy
If you cannot attend a seminar for which you have paid and are confirmed and cannot find a substitute to take your place, notify us by email or fax no later than 15 business days prior to your session's start date to transfer or for a complete refund.
If you cancel with 15 business days or less before the start date of that course, and cannot find a replacement for yourself, you will be liable for the entire seminar fee. Once your payment has been received and a cancellation administration fee of $250 has been paid, you will receive one courtesy transfer to use in any future Canadian Management Centre seminar* of equal or lesser value. The complimentary transfer must be used within one year of the original cancelled session. We will also work with you if the courtesy transfer needs to be substituted within your organization.
For cancellations received 5 business days or less in advance of the session start date or if you fail to attend without notifying us in writing, in fairness to all attendees, neither a refund nor a courtesy transfer will be issued.
- Map & Reviews
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