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This 5-day instructor-led course teaches how to implement, maintain, & deploy MS Office Communications Server 2007 R2. It covers the topologies supported by Office Communications Server 2007, as well as the designing, implementing, & troubleshooting ...


 
Course Outline
This five-day instructor-led course teaches students how to implement, maintain, and deploy Microsoft Office Communications Server 2007 R2 This course covers the topologies supported by Office Communications Server 2007, as well as the designing, implementing, and troubleshooting of an Office Communications Server 2007 R2 solution. This includes implementing telephony, conferencing, and group chat solutions.

Audience Profile The audience for this course is IT Professional infrastructure specialists. This includes real-time communications Technology Specialists and Professional Engineers. In addition, IT Professionals in any job role that interacts with Office Communications Server 2007 R2, Microsoft Office SharePoint Server, and Microsoft Exchange Server will benefit from the course.

At Course Completion After completing this course, you will be able to:
• Describe the functions and capabilities of Microsoft Office Communications Server 2007 R2.
• Install, configure, and support Microsoft Office Communications Server 2007 R2 Clients.
• Implement and deploy an Instant Messaging solution by using Microsoft Office Communications Server 2007 R2.
• Implement and deploy a Group Chat solution by using Microsoft Office Communications Server 2007 R2.
• Implement and deploy a Conferencing solution by using Microsoft Office Communications Server 2007 R2.
• Implement and maintain Telephony by using Microsoft Office Communications Server 2007 R2.
• Plan and deploy Microsoft Office Communications Server 2007 R2.
• Configure advanced voice options for Microsoft Office Communications Server 2007 R2.
• Monitor and troubleshoot Microsoft Office Communications Server 2007 R2.
• Configure the Archiving and Monitoring Servers to maintain legal and internal corporate compliance within your organization.
• Describe Enterprise deployment and design considerations for Microsoft Office Communications Server 2007 R2.

Outline Module 1: Overview of Microsoft Office Communications Server 2007 R2 Describes how you can use the Microsoft Office Communications Server 2007 R2 architecture, server roles, and considerations for deploying and configuring Office Communications Server 2007 R2.
Lessons
• Lesson 1: Overview of the Office Communications Server 2007 R2 Architecture
• Lesson 2: Server Roles for Office Communications Server 2007 R2
Infrastructure for Microsoft Office Communications Server 2007 R2
• Lesson 3: Designing and Configuring Active Directory and Network Infrastructure for Microsoft Office Communications Server 2007 R2
• Lesson 4: Designing and Configuring Protocol Support for Microsoft Office Communications Server 2007 R2

Lab : Preparing Active Directory to Support an Office Communications Server 2007 R2
• Exercise 1- Preparing the Active Directory Schema
• Exercise 2 - Preparing the Active Directory Forest
• Exercise 3 - Preparing the Active Directory Domain
• Exercise 4 - Delegating Setup and Administrative Permissions

Lab : Implementing a Standard Edition Server
• Exercise 1- Implementing a Standard Edition Server
• Exercise 2 - Configuring Server Security by Using Certificates
• Exercise 3 - Verifying Server Functionality
• Exercise 4 - Configuring the Address Book Server

After completing this module, students will be able to:
• Describe the Office Communications Server 2007 R2 Architecture.
• Describe the Server Roles for Office Communications Server 2007 R2
• Describe the Active Directory and Network Infrastructure considerations for Deploying Office Communications Server 2007 R2.
• Describe the protocol support for Office Communications Server 2007 R2.
• Understand the steps for the installation of Office Communications Server 2007 R2.

Module 2: Installing, Configuring and Supporting Microsoft Office Communications Server 2007 R2 Clients Describes the different clients used with Office Communications Server 2007 R2. The module also covers the different deployment methodologies for each of the clients and how users will access the enterprise solutions by using Office Communications Server 2007 R2 clients.
Lessons
• Lesson 1: Exploring Clients Used by Microsoft Office Communications Server 2007 R2
• Lesson 2: Deploying Clients Utilized by Microsoft Office Communications Server 2007 R2
• Lesson 3: Configuring Clients Utilized by Microsoft Office Communications Server 2007 R2 through Group Policies

Lab : Implementing Office Communications Server 2007 R2 Clients
• Exercise 1 - Configure Security for Office Communicator 2007 R2
• Exercise 2 - Deploy Office Communicator 2007 R2
• Exercise 3 - Implement Office Communicator 2007 R2
• Exercise 4 - Configure Team Call

After completing this module, students will be able to:
• Describe the features of the clients used by the basic components of the Enterprise Office Communications Server 2007 R2.
• Describe the appropriate deployment methods for Office Communications Server 2007 R2 clients.
• Select appropriate client deployments methods based on the Office Communications Server 2007 R2 components utilized.

Module 3: Implementing and Deploying an Instant Messaging Solution by Using Microsoft Office Communications Server 2007 R2 Describes how to deploy and implement an Office Communications Server 2007 R2 IM solution. The module also introduces the Active Directory design, network requirements, and security requirements that you must consider when planning your deployment. Finally, the module describes how to populate the Office Communications Server 2007 R2 Address Book service by using internal sources such as Active Directory distribution lists, or by using external sources such as public IM user accounts.
Lessons
• Lesson 1: Overview of an Instant Messaging Solution Using Microsoft Office Communications Server 2007 R2
• Lesson 2: Exploring the Authentication, Focus, and Presence Features of Microsoft Office Communications Server 2007 R2
• Lesson 3: Configuring the Microsoft Office Communications Server 2007 R2 Address Book
• Lesson 4: Consolidating IM Clients (PIC)

Lab : Using IM and Presence Information
• Exercise 1 - Deploying IM Clients
• Exercise 2 - Configuring the Environment for IM
• Exercise 3 - Sending an Instant Message

After completing this module, students will be able to:
• Describe the IM functionality that is available in Office Communications Server 2007 R2.
• Describe the Authentication, Focus, and Presence Features of Office Communications Server 2007 R2 server for an IM solution.
• Configure an Office Communications Server 2007 R2 Address Book.
• Describe Public IM Connectivity.

Module 4: Implementing Group Chat in Microsoft Office Communications Server 2007 R2 Describes how the Group Chat client component is used within Microsoft Office Communications Server 2007 R2. This module will also discuss how the client component, together with Microsoft Office Communications Server 2007 R2 Group Chat Server, enables communication in real time with persistent content that is retained after a session ends. It allows for the instant exchange of business expertise across an organization and with external partners so that it is possible to maintain a continuous flow of information amongst project members.

Lessons
• Lesson 1: Installing and Configuring Group Chat in Office Communications Server 2007 R2
• Lesson 2: Installing and Configuring the Compliance Service
• Lesson 3: Configuring Group Chat
• Lesson 4: Troubleshooting Group Chat in Office Communications Server 2007 R2

Lab : Configuring and Implementing Group Chat
• Exercise 1 - Install Group Chat
• Exercise 2 - Configuring Group Chat through Group Chat Administration Tools
• Exercise 3 - Install Group Chat Client
• Exercise 4 - Create a Filter for Group Chat

After completing this module, students will be able to:
• Describe the different Topologies for Group Chat.
• Describe the Group Chat Server and component requirements.
• Identify the prerequisite requirements for installing Group Chat.
• Describe the deployment steps for Group Chat Server.

Module 5: Implementing and Deploying a Conferencing Solution by Using Microsoft Office Communications Server 2007 R2 Describes the creation of both scheduled and unscheduled Web conferences by using the Microsoft Office Live Meeting Add-In for Microsoft Office Outlook 2007. This module will also cover the advantages of using on-premise Web conference to enable users to collaborate and share their data. Office Communications Server 2007 R2 also supports audio/video conferencing.
Lessons
• Lesson 1: Overview of Conferencing Solutions Using Microsoft Office Communications Server 2007 R2
• Lesson 2: Overview of Components Used in an On-Premise Conferencing Solution Using Microsoft Office

Communications Server 2007 R2

• Lesson 3: Configuring Client and User Related Settings for Conferencing Using Microsoft Office Communications

Server 2007 R2
• Lesson 4: Understanding a Conference Life Cycle within Microsoft Office Communications Server 2007 R2
• Lesson 5: Establishing Federation for a Conferencing Solution Using Microsoft Office Communications Server 2007 R2

Lab : Configuring and Deploying Conferencing Solutions

• Exercise 1 - Scheduling a Web Conference
• Exercise 2 - Establishing an Unscheduled Web Conference
• Exercise 3 - Using Group Policies to Configure User and Meeting Policies

After completing this module, students will be able to:
• Schedule and collaborate with participants in an on-premise Web conference.
• Identify the required components to support an on-premise audio/video conferencing solution.
• Configure and create an unscheduled Web and audio/video conference.
• Identify the group policies that can be set for an on-premise conference.

Module 6: Implementing and Maintaining Telephony by Using Microsoft Office Communications Server 2007 R2 Describes the basic components of an enterprise telephony solution, such as PSTN, PBX, telephony gateways, and endpoints, and considerations for implementing a secure telephony solution.
Lessons
• Lesson 1: Introduction to the Components of a Telephony Solution
• Lesson 2: Overview of the Integration of Office Communications Server 2007 R2 Telephony
• Lesson 3: Configuring Deployment Topologies
• Lesson 4: Overview of Enterprise Telephony Clients Deployment and Configuration

Lab : Implementing and Administering a Secure Telephony Solution
• Exercise 1 - Designing an Office Communications Server Architecture for Tailspin Toys
• Exercise 2 - Designing an Office Communications Server Architecture for World Wide Importers
• Exercise 3 - Securing a Telephony Solution

After completing this module, students will be able to:
• Describe the features of the basic components used in a telephony solution.
• Describe the integration of Office Communications Server 2007 R2.
• Describe and configure the deployment topologies.
• Describe the Enterprise Client deployment and configuration.

Module 7: Planning and Deploying Microsoft Office Communications Server 2007 R2 Enterprise Telephony Solutions Describes a telephony solution that supports call control and call numbering functionalities. Call control includes basic call control and advanced call control such as inbound call options and call forwarding. Call numbering includes the normalization of phone numbers and the application of dial plans.
Lessons
• Lesson 1: Overview of Enterprise Telephony Solution
• Lesson 2: Overview of Routing in an Enterprise Telephony Solution
• Lesson 3: Configuring the Enterprise Telephony Solution Components
• Lesson 4: Overview of Protocol Monitoring in a Telephony Solution

Lab : Implementing an Office Communications Server 2007 Enterprise Telephony Solution
• Exercise 1 - Configure Location Profiles
• Exercise 2 - Create Phone Usage Records
• Exercise 3 - Configure Routes
• Exercise 4 - Using Route Helper to Check Enterprise Voice Configuration
• Exercise 5 - Configure Enterprise Voice Policy
• Exercise 6 - Configure User Phone Numbers

After completing this module, students will be able to:
• Schedule and collaborate with participants in an on-premise Web conference.
• Identify the required components to support an on-premise audio/video conferencing solution.
• Configure and create an unscheduled Web and audio/video conference.
• Identify the group policies that can be set for an on-premise conference.

Module 8: Additional Voice Applications for Microsoft Office Communications Server 2007 R2 Describes the advanced options available to enterprise Office Communications R2 environments. This module discusses the Response Group Service and the Team-Call Group features. The Office Communicator 2007 R2 Attendant allows individuals performing reception or front desk functions to manage several calls simultaneously. The Call Delegation feature uses the Office Communicator 2007 R2 Attendant as the recipient for calls that a manager has delegated or forwarded to an assistant. The Office Communicator 2007 R2 Mobile client has substantial improvements over its predecessors, including the availability of a client for Java. The new Dial-In Conferencing functionality permits external users to participate in internal conferences.
Lessons
• Lesson 1: Response Group Service
• Lesson 2: Team-Call Group Feature
• Lesson 3: Office Communications Server 2007 R2 Attendant and Call Delegation
• Lesson 4: Single Number Reach for Office Communicator 2007 R2 Mobile

Lab : Additional Voice Applications for OCS 2007 R2
• Exercise 1 - Install and Configure the Response Group
• Exercise 2 - Configuring the Response Group
• Exercise 3 - Test the Response Group Configuration
• Exercise 4 - Configuring the OCS 2007 R2 Attendant

After completing this module, students will be able to:
• Deploy and configure the Response Group Service.
• Deploy and configure the Team-Call Group feature.
• Deploy and configure the Office Communicator 2007 R2 Attendant and Call Delegation.
• Describe the new features of Microsoft Office Communicator 2007 R2 Mobile.

Module 9: Monitoring and Troubleshooting Microsoft Office Communications Server 2007 R2 Describes the features and steps you must take in order to protect your communications infrastructure against data loss. In addition, it is important to monitor server operations, protocols, and call flow to ensure that you can identify service-related performance and reliability issues before they start to affect users.
Lessons
• Lesson 1: External Components Necessary for Microsoft Office Communications Server 2007 R2
• Lesson 2: Backing Up and Restoring Microsoft Office Communications Server 2007 R2
• Lesson 3: Monitoring Call Flow in Microsoft Office Communications Server 2007 R2 Telephony Environment

Lab : Maintaining and Monitoring Microsoft Office Communications Server 2007 R2
• Exercise 1 - Backing Up and Restoring Office Communications Server
• Exercise 2 - Monitoring Office Communications Server
• Exercise 3 - Working with the Call Flow Monitoring Tools

After completing this module, students will be able to:
• Describe the external components necessary for Office Communications Server 2007 R2.
• Backup and restore Office Communications Server 2007 R2.
• Monitor Office Communications Server 2007 R2.
• Monitor call flow in an Office Communications Server 2007 R2 telephony environment.

Module 10: Compliance in Office Communications Server 2007 R2 The Archiving Server has changed with Office Communication Server 2007 R2—now it only maintains Instant Messages (IM) for compliance reasons. A new server role, the Monitoring Server, compiles and maintains information on Call Detail Records (CDR) and Quality of Experience (QoE) for legal and internal corporate compliance purposes. An understanding of how to deploy and configure the Archiving Server and Monitoring Server will enable you to take steps to ensure that your organization remains compliant.

Lessons
• Lesson 1: Configuring the Archiving Service
• Lesson 2: Configuring the Monitoring Service

Lab : Configure Archiving
• Exercise 1 - Install and Configure the Archiving Server
• Exercise 2 - Configuring Users for Archiving
• Exercise 3 - Confirm Archiving

After completing this module, students will be able to:
• Install and configure the Archiving Server.
• Install and configure the Monitoring Server.

Module 11: Enterprise Deployment and Design Consideration for Microsoft Office Communications Server 2007 R2 Careful planning prior to the deployment of Microsoft Office Communications Server 2007 R2 will allow for the maximization of the benefits that OCS 2007 R2 provides for the enterprise. In this module, we will examine the issues that should be taken into account by organizations prior to performing an installation.

Lessons
• Lesson 1: Migration to Microsoft Office Communications Server 2007 R2
• Lesson 2: Planning to Deploy Office Communications Server 2007 R2

Lab : Planning a Microsoft Office Communications Server 2007 R2 Deployment

• Exercise 1 - Designing an Office Communications Server Architecture for Contoso
• Exercise 2 - Designing an Office Communications Server Architecture for Tailspin
• Exercise 3 - Designing an Office Communications Server Architecture for World Wide Importers
• Exercise 4 - Installing and Using the OCS 2007 R2 Planning Tool

After completing this module, students will be able to:
• Explain the considerations surrounding a migration or co-existence strategy with Microsoft Live Communications Server 2005 SP1 or Microsoft Office Communications Server 2007.
• Plan for the deployment of OCS 2007 R2 Standard and Enterprise Edition.
Prerequisites & Certificates
Pre-Requisites

Familiarity with Active Directory and its concepts Familiarity with Exchange Server Messaging and its concepts Familiarity with Office SharePoint and its concepts Experience with: The 2007 Microsoft Office system or Microsoft Office 2003 Windows Server 2003 Networking technologies

Certificates offered

Certificate of completion


Cancellation Policy
Students are required to give notice if they are unable to attend their class:

2 weeks (10 full business days) or longer prior to training date = full refund
1 to 2 weeks (5 - 9 full business days) prior to training date = 50% of course fee refund
Less than 1 week (4 full business days or fewer) prior to training date = 0% refund

NOTE: You may substitute classes or students at any time.

Map & Reviews
New Era Technology Training
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Here are some reviews of the training vendor.
It would have been beneficial for the instructors screen to have the capability of zooming in on parts of the workbook.
Reviewed by 2016
The course was informative but fast flowing. I love the idea of being able to re-attend at no cost.
Reviewed by 2016
When there's a very small (2-3)audience at the training, I believe the instructor should reach out ahead of time to find out if any attendees have specifics they would like to have covered as opposed to an overall general content taught. It was not of great value as it was too general.
Reviewed by 2015
The course was very informative and useful, but the time could have been used better. I could have learned everything taught in an hour and a half, and the rest of the time would have been better used doing exercises to really ingrain the information into my brain.
Reviewed by 2015
Jane is great. She was very enthusiastic, very engaging, and quite knowledgeable.
Reviewed by 2015
Would like to have spent just a little more time on a few extra items, in SharePoint 2013. i.e. the workflows, lookup columns. Jane was great!! I have a had previous learning with Jane and she takes the course and it just comes alive under her guidance. I just do not like going downtown.
Reviewed by 2015
I only wish that this course lasted longer than 2 days. We barely scratched the surface and what we learned only raised more questions. It would be nice if there was a version of the course that lasted 4 days so that we could explore more features and options, more thoroughly.
Reviewed by 2015
Very useful course with appropriate environment.
Reviewed by 2014
Really enjoyed the instructor, she was very knowledgable about SharePoint.
Reviewed by 2014
Great one day training! Very informative!
Reviewed by 2014
I can bearly see the blackboard due to the light.
Reviewed by 2014
With respect to the Training Provider, they offered what seemed to be a very detailed manual; however, the instructor followed his own agenda for teaching. Although I'm certain the same material was covered (plus extras, which are appreciated), by not following the manual, it makes it more difficult for a student to take notes. It would have been easier to add notes to the manual, as needed - than trying to capture subject, background info, and the relevent point I am trying to capture on a loose sheet of paper.
Reviewed by 2014
The course was good,however, the instructor was way too dry. He didn't engage the students very much, except to ask if there were any questions which made it a little boring.
Reviewed by 2013
While the instructor was delightful I did not feel she had a good enough grasp of the program. There were often times when a student may have missed a step and she was unable to intuitively know what they'd missed and so the entire class would have to start from the beginning. Unfortunately this class left me more confused than when I'd walked in, and also left me less confident than I'd been after Level 1.
Reviewed by 2013
As this was a beginner course and I have never used power point, the time given to practice the information provided I felt was not adequate.
Reviewed by 2013
I'm very pleased with all the 'head knowledge' I learned yesterday. Now, I have to put my new skills to good use !
Reviewed by 2013
Julie was GREAT! Very personable and helped everyone when they needed it. I would definitely take another course with her and through this organization.
Reviewed by 2013
Mr. Mike is very knowledgeable about Excel 2010, Level 2, and I learned a lot during the class which I will be able to use on a daily basis at work. The Course contents were exactly as indicated. Looking forward to Level 3 someday !
Reviewed by 2013
It was really hot in the room - I know this is a persistent problem with clients - some like it hot, some like it cold! We didn't get to all the topics - I guess I'd rather have this and really understand the topics we did cover; but I needed chart work which we didn't get to.
Reviewed by 2013
The course was short but our instructor was very good and explained the concepts that was easy to understand. I like the fact that she didn't just give us the course textbook and have us go through it and instead had her own training agenda with the textbook serving as a supplemental item. I didn't have too much experience with SharePoint 2010 and I didn't have any issues keeping up with the course. Would definitely recommend this course for those that are interested in SharePoint Workflow.
Reviewed by 2013
May be more practice should be included. Thanks!
Reviewed by 2013
This course was cancelled 45 minutes before the scheduled start time. To have a survey come out when I didn't even take the course is not very professional.
Reviewed by 2013
The instructor was excellent - I would highly recommend him and hope to get him again as my instructor.
Reviewed by 2013
Would have have liked longer day, hours.
Reviewed by 2013
The instructor, JASON HALL, had a fluent, practical, hands-on and knowledgeable style of involving the partipants directly with the software. This was vastly superior to laboriously going thru the course material linearly page after page. We didn't doze off and he answered questions and immediately dealt with individual issues in working through the residential housing project example. I would take another class from Jason Hall.
Reviewed by 2013
The instructor was not helpful as she just read the book to us and went step by step. I could have just bought the book and did that myself. It needed REAL world relevance
Reviewed by 2013
The overhead screen was difficult to see. The instructor went very fast and did not check to ensure that we were all up to where he was - this caused us to go back several times. More consideration needs to be made to ensure each participant is at the right place, can see the board, and the instructor needs to slow down so he is not continuing to instruct while we are catching up, as several of us missed a few things.
Reviewed by 2013
The instructor wasted lot of time in discussing things that are not required for this training and had less hours to spend on actual matter.
Reviewed by 2012
This was a good course for a Sharepoint introduction. I came out feeling more prepared to tackle our SP project.
Reviewed by 2012
Mike did an awesome job. He was entertaining yet very knowledgeable.
Reviewed by 2012
Very good course well taught, Jason Hall did an excellent job.
Reviewed by 2012
The course was very good, Jason Hall was a excellent instructor and took the extra time to answer all questions and help where extra help was needed. Great Instructor.
Reviewed by 2012
I have to say this was one of the best courses I have attended and the main reason is because of JASON HALL!! I loved his approach to teaching! He was animated and didn't make us read from the book once. LOVED IT. Tara Johnson-Ouellette & Kim Grayson
Reviewed by 2012
I took Communicating Effectively for Optimum Outcomes. Tyler Huggins was a fantastic instructor! He provided a lot of helpful tips, some of which are not included in the course. In addtion, Tyler has given us his contact information to provide us with further help with communicating issues going forward.
Reviewed by 2012
this course could have been cut into half a day with the material we covered. 80% of the day was spent with the instructor talking about his life, and irrelevant things. Although he had a great energy and spirit.... The day was a bit too long. Half day course of basics would have been perfect.
Reviewed by 2012
Instructor was very self-absorbed and spent more time talking about himself than Microsoft Word. We paid a lot of money to take the course and would have benefited from the instructor talking more about Word rather than hearing about his travels, the food he ate, the airbrushing on his daughter's skate board , his clients, how busy and important he is, his hiking plans for the weekend, how his buddy was at his house drinking his scotch, his best friend's battle with colon cancer, his daughter's travel future plans to base camp 2 of Everest, his dogs personalities, his friend in the police force, his upcoming trip to Thailand, and the worst of all....his divorce proceedings. It was such a shame that he knew so much about Word but had a problem actually staying focused and teaching us about it. He had a couple of minutes to complete the material and broke into another story instead, he ran over the 4pm class time frame and never finished going through the material unless people wanted to stay late!
Reviewed by 2012
With all the valuable insights and topics to cover, I feel that this should be a two day course; we only got through half of the course book in the one day. While the rest of the material could be done by self-directed learning, others in my class agreed that they wouldn't have time to learn the rest on their own time. The course description indicated that I would be learning all the material but we simply didn't get that far. The computers, desks, and chairs were certainly not ergonomic. I would encourage the facility to consider this next time they upgrade their equipment & furniture.
Reviewed by 2012
the course seemed to contain quite a bit of project management rather than strictly program operations and fundamentals. could use more hands on with features and abilities of the program
Reviewed by 2012
The class was very rushed. The last few topics we essentially whipped through them but it still provided learning on what I needed to know
Reviewed by 2012
I would have liked to go through the toolbar/ribbon a bit more and learn what each button does.
Reviewed by 2012
The material was presented well. I felt that the pace of the class could have gone faster (but I do have a software developer background so that could be partly the reason). I was hoping to have some time during class, say the last hour or so to work my way through the exercises provided in the binder. I did appreciate the last part on Sharepoint Developer and did like the hands-on approach. Otherwise it was a good course and I felt that it was valuable to me.
Reviewed by 2012
Re: Break Times - could be shorter, especially considering the day/course ended an hour and a half early. For the price and amount of time scheduled for the day, a lot more could be learned/taught/included
Reviewed by 2012
It was hard to see the instructors screen. It was a projector that was turned toward a white board.
Reviewed by 2012
Jason Hall is fantastic and I look forward to taking another course with him. My last experience at New Era was not great; the instructor did not meet our expectations and the computers were not working when we arrived. But Jason made the day fly by and I felt like I learned not only the set curriculum but gained lots of additional presentation skills.
Reviewed by 2012
The instructor in this class was EXCELLENT. I would highly recommend her as she really knew what she was doing and her etaching style was great. AWESOME instuctor.
Reviewed by 2012
The trainer was very knowledgeable and kept the course moving at a great pace. I wish I could take her home with me, so she could help me teach photoshop at the school I work at.
Reviewed by 2012
The course was very helpful and the instructor was very knowledgable and made the effort to make sure all class members were understanding the excersizes and were on the same page. My only complaint is that the computers seemed a little worn out. Throughout the day most students in the class ran into some sort of issue with the computer not working the way it should. And during our practice time closer to the end of the day all the computers started crashing.
Reviewed by 2012
The Instructor was fabulous and is the reason that I truly enjoyed the course.
Reviewed by 2011
Alex was extrememly helpful and knowlegeable.
Reviewed by 2011
The course was excellent, but I felt a little out of my league. The participants in the course were designers and IT people who had used other versions of SharePoint. While I benefited from their questions and comments during the class, I feel "lost" now that I'm back on my own at the office. Perhaps I was in the wrong coarse, but it did say power "user".
Reviewed by 2011
Alex is great!
Reviewed by 2011
Jane is a wonderful teacher! i will gladly take any class she teaches!
Reviewed by 2011
Jane is an excellent teacher! She is very knowledgable and is enthusiastic about the course!
Reviewed by 2011
Very good - presented course material in an engaging way.
Reviewed by 2011
The instructor didn't provide a lot of structure to the class, he just skimmed through the material and didn't go into it very deep. As a result, the class finished up 1.5 h early as well. He tried to add material from PMI (which was missing from the course materials) but this sometimes just made things more confusing. The PMI material should really be in the course material to start with. Otherwise, the instructor was helpful, knowledgeable and had a good demeanor.
Reviewed by 2011
It was informative
Reviewed by 2011
Very good course with a very knowledgeable instructor. Class was at full occupancy and I felt that the class size was too large.
Reviewed by 2011
There were only 4 students so it went fast and we finished early. Personally I would have liked to spend more time practicing. Perhaps some reference to the book and if there were any practice exercises in there that we could use to gain more experience with Visio.
Reviewed by 2011
The course started 40 minutes late because they did not have the correct computers set up for the program. It's like they were not even expecting us. I found it very disorganized. For the price I paid for this course, I expected a more professional presentation.
Reviewed by 2011
Instructor was very soft spoken did not have all the answres but did get answers later in the class.
Reviewed by 2011
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