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The course teaches students how to install, configure and administer SharePoint, and also manage and monitor sites and users by using SharePoint 2010.

Course Outline
About this Course The course teaches students how to install, configure and administer SharePoint, and also manage and monitor sites and users by using SharePoint 2010.

Audience Profile This course is intended for IT Professionals who are experienced Windows Server 2003 or 2008 administrators and are interested in learning how to administer SharePoint 2010. The course is also intended for part time Business Application Administrators (BAAs) who are engaged in the administering line-of-business (LOB) applications in conjunction with internal business customers.

After completing this course, students will be able to:
•Prepare for and install SharePoint 2010
•Configure the fundamental service and logical components of a SharePoint implementation
•Administer SharePoint using the user interface, the command line, and Windows PowerShell
•Manage content in Lists and Libraries
•Administer identities and authentication
•Secure content in SharePoint sites
•Manage customizations to a SharePoint implementation
•Configure SharePoint services and applications
•Configure SharePoint social networking features
•Manage SharePoint search
•Configure farms, servers, service applications, and web applications
•Install, upgrade, configure, and operate a SharePoint farm
•Configure high availability and recoverability
•Monitor and optimize SharePoint performance

Outline Module 1: Introducing SharePoint 2010
The goal of this module is to enable students to prepare for and install the first server in a SharePoint 2010 farm.

•Evaluate the Features of SharePoint 2010
•Prepare for SharePoint 2010
•Install SharePoint 2010
•Advanced Installation of SharePoint 2010

Lab : Install SharePoint 2010
• Exercise 1: Create Active Directory Accounts for SharePoint
• Exercise 2: Install SharePoint Server Prerequisites
• Exercise 3: Install SharePoint Server
• Exercise 4: Run the SharePoint Products Configuration Wizard
• Exercise 5:Configure the Farm with the Farm Configuration Wizard
• Exercise 6 (Optional): Install a Language Pack

After completing this module, students will be able to:
•Describe the relationship between SharePoint, Active Directory, and SQL Server
•Create the accounts and permissions that are required to install SharePoint
•Identify the role of the Prerequisite Installer
•Install the first server in a SharePoint farm

Module 2: Creating a SharePoint 2010 Intranet
The goal of this module is to enable students to configure and administer the fundamental components of a SharePoint farm, including its configuration, logical structure, user-facing features, and underlying engine.

•Perform Initial Farm Configuration
•Configure the SharePoint Logical Structure
•Explore the SharePoint Web Application and Physical Architecture

Lab : Create a SharePoint 2010 Intranet
•Exercise 1: Create a Web Application
•Exercise 2: Create a Site Collection
•Exercise 3: Create a Site Collection in a New Content Database
•Describe the high level structure, components, and functioning of the farm
•Perform configuration of a SharePoint farm using the Farm Configuration Wizard
•Understand the logical topology of SharePoint web apps, site collections, and sites
•Experience SharePoint user-facing functionality
•Create a Web application
•Create a site collection
•Configure managed paths
•Create a content database

Module 3: Administering and Automating SharePoint
The goal of this module is to enable students to apply the full range of options for administering and automating SharePoint: Central Administration, STSADM, and Windows PowerShell. The module also introduces students to the logs, which are mentioned in several subsequent modules and are detailed in Module 14.

•Configure Central Administration
•Administer SharePoint from the Command Line
•Automate SharePoint Operations with Windows PowerShell

Lab : Automate SharePoint with Windows PowerShell
•Exercise 1: Add SharePoint Functionality to Windows PowerShell
•Exercise 2: Delegate the Ability to Use Windows PowerShell to Manage SharePoint
•Exercise 3: Report Web and Site Collection Properties
•Exercise 4: Create Site Collections Using Windows PowerShell
•Exercise 5: Create and Update Items

Lab : Administer SharePoint with Stsadm
•Exercise 1: Execute Stsadm Commands

After completing this module, students will be able to:
•Load Microsoft.SharePoint.Dll into Windows PowerShell 64bit.
•Create a Windows PowerShell Script to Enumerate Webs
•Create a Windows PowerShell Script to Create a SharePoint Site
•Create a Windows PowerShell Script to Create/Update a ListItem
•Automate common SharePoint tasks with Stsadm

Module 4: Configuring Content Management
The goal of this module is to enable students to manage content (lists, libraries, items and documents)

•Optimize Content Storage and Access
•Manage Site Content Types and Site Columns
•Configure the Managed Metadata Service

Lab : Configuring List Throttling and Remote BLOB Storage
• Exercise 1: Configure List Throttling
•Exercise 2: Enable FILESTREAM and Provision the RBS Data Store
•Exercise 3: Install RBS on All SharePoint Web and Application Servers
•Exercise 4: Configure the Blob Size Threshold for RBS

Lab : Configure Managed Metadata
•Exercise 1: Configure and Implement Managed Metadata

After completing this module, students will be able to:
•Configure List Query Thresholds
•Setup Remote Blog Storage on a Content Database
•Configure RBS
•Migrate to and from RBS

Module 5: Configuring Authentication
The goal of this module is to enable students to administer authentication to SharePoint web applications.

•Classic SharePoint Authentication Providers
•Federated Authentication

Lab : Configuring Custom Authentication
•Exercise 1: Create the ASP.NET Membership Database
•Exercise 2: Create a Web Applications that Uses Claim Based Authentication

Lab : Configuring Secure Store
•Exercise 1: Create User Accounts for Access to External Data
•Exercise 2: Configure Secure Store Services
•Exercise 3: Configure Secure Store Unattended Accounts

After completing this module, students will be able to:
•Create a custom authentication store using ASP.NET
•Configure the default authentication method of a SharePoint Web application to use a custom membership provider
•Understand how to configure Secure Store service
•Setup an application to use Secure Store service

Module 6: Securing Content
The goal of this module is to enable students to manage security of SharePoint content within a Web application.

•Administer SharePoint Users and Groups
•Implement SharePoint Roles and Role Assignments
•Secure and Audit SharePoint Content

Lab : Configuring Security for SharePoint Content
•Exercise 1: Managing SharePoint Groups
•Exercise 2: Creating Custom Permission Levels
•Exercise 3: Managing List and ListItem Permission Inheritance
•Exercise 4: Create a Web Application Policy

After completing this module, students will be able to:
•Add users
•Enable access requests
•Configure SharePoint default groups
•Experience the security trimmed interface
•Create groups
•Create custom permission levels
•Explore Permission Inheritance
•Assign Roles to Securable Objects

Module 7: Managing SharePoint Customizations
The goal of this module is to enable students to manage customizations to the SharePoint environment.

•Customize SharePoint
•Deploy and Manage Features and Solutions
•Configure Sandboxed Solutions

Lab : Administering Features and Solutions
•Exercise 1: Administering Features
•Exercise 2: Administering Solutions

Lab : Administering Sandboxed Solutions
•Exercise 1: Administering SandBoxed Solutions
•Exercise 2: Modifying SandBoxed Solutions Timer Jobs
•Exercise 3: Configuring Sandbox Points

Lab : Administering the Developer Dashboard
•Configure the Developer Dashboard

After completing this module, students will be able to:
•Describe and manage SharePoint features
•Describe and manage SharePoint solutions (farm)
•Describe sandboxed solutions
•Describe function of sandboxed solution timer jobs
•Configure sandbox solution resource points
•Understand the developer dashboard
•Understand how to enable and disable the developer dashboard

Module 8: Configuring and Securing SharePoint Services and Applications
The goal of this module is to enable students to manage the SharePoint service as a whole, as well as individual services and service applications.

•Secure the Enterprise SharePoint Service
•Secure and Isolate Web Applications
•Configure Service Applications

Lab : Administer SharePoint Services
•Exercise 1: Administer SharePoint Services
•Exercise 2: Administer SharePoint Windows Services

Lab : Configure Application Security
•Exercise 1: Configure Web Application and Application Pool Security
•Exercise 2: Configure SSL Security (Optional)

Lab : Administer Service Applications
•Exercise 1: Explore Service Applications
•Exercise 2: Create a Service Application

After completing this module, students will be able to:
•Describe and configure SharePoint services
•Describe and configure SharePoint Windows services
•Understand SharePoint and SQL Permissions requirements
•Understand Application Pools and Identities requirements
•Implement SSL Security
•Find and manage service applications
•Install a new service application

Module 9: Implementing Productivity Service Applications
The goal of this module is to enable students to configure specific service applications.

•Implement Business Connectivity Services
•Implement Excel Services Application
•Implement PerformancePoint Services
•Implement InfoPath Services
•Implement Visio Services
•Implement Access Services
•Implement Office Web Apps

Lab : Implement Office Web Apps
•Exercise 1: Install and Configure Office Web Apps
•Exercise 2: Configure and Test the Office Web Apps in a Document Library

After completing this module, students will be able to:
•Describe Office Web Apps features
•Install Office Web Apps

Module 10: User Profiles and Social Networking
The goal of this module is to enable students to manage user profiles, My Sites, and social content

•Configure User Profiles
•Implement SharePoint 2010 Social Networking Features

Lab : Lab 10 A: Configuring User Profiles
•Exercise 1: Creating a Service Application
•Exercise 2: Configuring User Profiles
•Exercise 3: Connecting BDC to SharePoint Profiles
•Exercise 4: Administering ForeFront Identity Manager

Lab : Configuring My Sites
•Exercise 1: Configuring My Sites
•Exercise 2: Creating a My Site
•Exercise 2: Updating a User Profile
•Exercise 3: Administering Colleagues
•Exercise 4: Configuring Personal and Shared Documents
•Exercise 5: Creating A My Site Personal Blog
•Exercise 6: Administering My Tags and Notes

After completing this module, students will be able to:
•Configure user profiles (Active Directory)
•Configure import connections
•Configure profile properties
•Explore ForeFront Identity
•Configure My Sites
•Administer a My Site

Module 11: Administering and Configuring SharePoint Search
The goal of this module is to enable students to configure SharePoint Search.

•Configure Search
•Refine Search

Lab : Configure Search
•Exercise 1: Create and Configure A Content Source
•Exercise 2: Configure Search Settings
•Exercise 3: Add and Configure A Search Scope

Lab : Refine Search
•Exercise 1: Configure Relevance
•Exercise 2: Create Keywords and Best Bets
•Exercise 3: Configure a Thesaurus
•Exercise 4: Configure Noise Words

After completing this module, students will be able to:
•Create and configure content sources
•Modify the default search settings
•Create and configure search scopes
•Tweak relevance algorithms
•Create keyword & best bets
•Create and update thesaurus files
•Create and update noise word files

Module 12: Installing and Upgrading to SharePoint 2010
The goal of this module is to enable students to install and upgrade to SharePoint 2010 in a variety of scenarios, and to keep SharePoint 2010 up-to-date.

•Install SharePoint Servers and Farms
•Upgrade to SharePoint 2010
•Monitor and Troubleshoot installation and upgrade
•Update SharePoint

Lab : Implementing Advanced SharePoint 2010 Installations
•Exercise 1: Create a Multi-Server Farm
•Exercise 2: Configure SharePoint Server Roles
•Exercise 3: Install Language Packs

Lab : Scripting a SharePoint 2010 Install
•Exercise 1: Creating a SharePoint 2010 Install Script
•Exercise 2: Configuring SharePoint 2010 via Scripts
•Exercise 3: Creating a SharePoint 2010 Service Applications Script

Lab : Implementing SharePoint 2007 Upgrade Requirements
•Exercise 1: Defragmenting Content Databases
•Exercise 2: Migrating Content Between Databases
•Exercise 3: Truncating and Backing Up Content Databases
•Exercise 4: Installing Cumulative Update (Oct 2009)
•Exercise 5: Analyzing the Upgrade

Lab : Upgrading SharePoint 2007 to SharePoint 2010
•Exercise 1: Upgrading the SharePoint Binaries
•Exercise 2: Implement a Database Attach Upgrade
•Exercise 3: Implementing a Visual Upgrade

After completing this module, students will be able to:
•Create a multi-server farm
•Configure server roles
•Install a language pack
•Install SharePoint 2007 Service Pack 2
•Install Cumulative Update (Oct 2009)
•Perform a database attach upgrade
•Perform a visual upgrade

Module 13: Implementing Business Continuity
The goal of this module is to enable students to configure business continuity for SharePoint


•Lesson 1: Configure High availability
•Lesson 2: Backup and Restore SharePoint

Lab : Implement a Backup Strategy
•Exercise 1: Implement a Central Administration Backup Strategy
•Exercise 2: Implement a Windows PowerShell Backup Strategy

Lab : Implement a Restore Strategy
•Exercise 1: Implement a Central Administration Restore Strategy
•Exercise 2: Perform a Partial Restore

After completing this module, students will be able to:
•Understand backup options
•Use Central Administration to back up your farm
•Use Windows PowerShell to back up your farm
•Restore your SharePoint farm from back up
•Understand partial restore techniques

Module 14: Monitoring and Optimizing SharePoint Performance
The goal of this module is to enable students to monitor SharePoint performance, health, and usage, and to identify and remediate performance and health problems.

•Monitor Performance
•SharePoint Health Analyzer
•Usage reports and web analytics
•Monitor and Optimize SharePoint Performance

Lab : Configure Diagnostic Logging
•Exercise 1: Configure Diagnostic Logging

Lab : Administer Logs with the ULS Viewer
•Troubleshoot Correlation Errors

Lab : Configure Health Analyzer Rules
•Configure Health Analyzer Rules

Lab : Build Reports Using the SharePoint Logging Database
•Exercise 1: Configure the Logging Database
•Exercise 2: Write Reports with the Logging Database

After completing this module, students will be able to:
•Configuring diagnostic logging
•Understand logging levels
•Enable event throttling
•Set log file size limits
•Understand ULS Log file structure
•Understand when to use the ULS Viewer
•Explore SharePoint Health Analyzer
•Understand Health Analyzer rules
•Identify and monitor system performance bottlenecks

Prerequisites & Certificates

In addition to their professional experience, students who attend this training should have experience: •Administering Active Directory: creating and managing user and group accounts, delegation of administration, configuring Group Policy •Administering network infrastructure: DNS, TCP/IP connectivity •General conceptual awareness of Microsoft .NET Framework as it relates to SharePoint 2010 •Administering SQL Server 2005 or 2008: creating logons, assigning roles, using SQL Management Studio •One year experience using Windows PowerShell cmdlets •General security and authentication practices

Certificates offered

Certificate of Completion

Cancellation Policy
Students are required to give notice if they are unable to attend their class:

2 weeks (10 full business days) or longer prior to training date = full refund
1 to 2 weeks (5 - 9 full business days) prior to training date = 50% of course fee refund
Less than 1 week (4 full business days or fewer) prior to training date = 0% refund

NOTE: You may substitute classes or students at any time.

Map & Reviews
New Era Technology Training
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Here are some reviews of the training vendor.
It would have been beneficial for the instructors screen to have the capability of zooming in on parts of the workbook.
Reviewed by 2016
The course was informative but fast flowing. I love the idea of being able to re-attend at no cost.
Reviewed by 2016
When there's a very small (2-3)audience at the training, I believe the instructor should reach out ahead of time to find out if any attendees have specifics they would like to have covered as opposed to an overall general content taught. It was not of great value as it was too general.
Reviewed by 2015
The course was very informative and useful, but the time could have been used better. I could have learned everything taught in an hour and a half, and the rest of the time would have been better used doing exercises to really ingrain the information into my brain.
Reviewed by 2015
Jane is great. She was very enthusiastic, very engaging, and quite knowledgeable.
Reviewed by 2015
Would like to have spent just a little more time on a few extra items, in SharePoint 2013. i.e. the workflows, lookup columns. Jane was great!! I have a had previous learning with Jane and she takes the course and it just comes alive under her guidance. I just do not like going downtown.
Reviewed by 2015
I only wish that this course lasted longer than 2 days. We barely scratched the surface and what we learned only raised more questions. It would be nice if there was a version of the course that lasted 4 days so that we could explore more features and options, more thoroughly.
Reviewed by 2015
Very useful course with appropriate environment.
Reviewed by 2014
Really enjoyed the instructor, she was very knowledgable about SharePoint.
Reviewed by 2014
Great one day training! Very informative!
Reviewed by 2014
I can bearly see the blackboard due to the light.
Reviewed by 2014
With respect to the Training Provider, they offered what seemed to be a very detailed manual; however, the instructor followed his own agenda for teaching. Although I'm certain the same material was covered (plus extras, which are appreciated), by not following the manual, it makes it more difficult for a student to take notes. It would have been easier to add notes to the manual, as needed - than trying to capture subject, background info, and the relevent point I am trying to capture on a loose sheet of paper.
Reviewed by 2014
The course was good,however, the instructor was way too dry. He didn't engage the students very much, except to ask if there were any questions which made it a little boring.
Reviewed by 2013
While the instructor was delightful I did not feel she had a good enough grasp of the program. There were often times when a student may have missed a step and she was unable to intuitively know what they'd missed and so the entire class would have to start from the beginning. Unfortunately this class left me more confused than when I'd walked in, and also left me less confident than I'd been after Level 1.
Reviewed by 2013
As this was a beginner course and I have never used power point, the time given to practice the information provided I felt was not adequate.
Reviewed by 2013
I'm very pleased with all the 'head knowledge' I learned yesterday. Now, I have to put my new skills to good use !
Reviewed by 2013
Julie was GREAT! Very personable and helped everyone when they needed it. I would definitely take another course with her and through this organization.
Reviewed by 2013
Mr. Mike is very knowledgeable about Excel 2010, Level 2, and I learned a lot during the class which I will be able to use on a daily basis at work. The Course contents were exactly as indicated. Looking forward to Level 3 someday !
Reviewed by 2013
It was really hot in the room - I know this is a persistent problem with clients - some like it hot, some like it cold! We didn't get to all the topics - I guess I'd rather have this and really understand the topics we did cover; but I needed chart work which we didn't get to.
Reviewed by 2013
The course was short but our instructor was very good and explained the concepts that was easy to understand. I like the fact that she didn't just give us the course textbook and have us go through it and instead had her own training agenda with the textbook serving as a supplemental item. I didn't have too much experience with SharePoint 2010 and I didn't have any issues keeping up with the course. Would definitely recommend this course for those that are interested in SharePoint Workflow.
Reviewed by 2013
May be more practice should be included. Thanks!
Reviewed by 2013
This course was cancelled 45 minutes before the scheduled start time. To have a survey come out when I didn't even take the course is not very professional.
Reviewed by 2013
The instructor was excellent - I would highly recommend him and hope to get him again as my instructor.
Reviewed by 2013
Would have have liked longer day, hours.
Reviewed by 2013
The instructor, JASON HALL, had a fluent, practical, hands-on and knowledgeable style of involving the partipants directly with the software. This was vastly superior to laboriously going thru the course material linearly page after page. We didn't doze off and he answered questions and immediately dealt with individual issues in working through the residential housing project example. I would take another class from Jason Hall.
Reviewed by 2013
The instructor was not helpful as she just read the book to us and went step by step. I could have just bought the book and did that myself. It needed REAL world relevance
Reviewed by 2013
The overhead screen was difficult to see. The instructor went very fast and did not check to ensure that we were all up to where he was - this caused us to go back several times. More consideration needs to be made to ensure each participant is at the right place, can see the board, and the instructor needs to slow down so he is not continuing to instruct while we are catching up, as several of us missed a few things.
Reviewed by 2013
The instructor wasted lot of time in discussing things that are not required for this training and had less hours to spend on actual matter.
Reviewed by 2012
This was a good course for a Sharepoint introduction. I came out feeling more prepared to tackle our SP project.
Reviewed by 2012
Mike did an awesome job. He was entertaining yet very knowledgeable.
Reviewed by 2012
Very good course well taught, Jason Hall did an excellent job.
Reviewed by 2012
The course was very good, Jason Hall was a excellent instructor and took the extra time to answer all questions and help where extra help was needed. Great Instructor.
Reviewed by 2012
I have to say this was one of the best courses I have attended and the main reason is because of JASON HALL!! I loved his approach to teaching! He was animated and didn't make us read from the book once. LOVED IT. Tara Johnson-Ouellette & Kim Grayson
Reviewed by 2012
I took Communicating Effectively for Optimum Outcomes. Tyler Huggins was a fantastic instructor! He provided a lot of helpful tips, some of which are not included in the course. In addtion, Tyler has given us his contact information to provide us with further help with communicating issues going forward.
Reviewed by 2012
this course could have been cut into half a day with the material we covered. 80% of the day was spent with the instructor talking about his life, and irrelevant things. Although he had a great energy and spirit.... The day was a bit too long. Half day course of basics would have been perfect.
Reviewed by 2012
Instructor was very self-absorbed and spent more time talking about himself than Microsoft Word. We paid a lot of money to take the course and would have benefited from the instructor talking more about Word rather than hearing about his travels, the food he ate, the airbrushing on his daughter's skate board , his clients, how busy and important he is, his hiking plans for the weekend, how his buddy was at his house drinking his scotch, his best friend's battle with colon cancer, his daughter's travel future plans to base camp 2 of Everest, his dogs personalities, his friend in the police force, his upcoming trip to Thailand, and the worst of all....his divorce proceedings. It was such a shame that he knew so much about Word but had a problem actually staying focused and teaching us about it. He had a couple of minutes to complete the material and broke into another story instead, he ran over the 4pm class time frame and never finished going through the material unless people wanted to stay late!
Reviewed by 2012
With all the valuable insights and topics to cover, I feel that this should be a two day course; we only got through half of the course book in the one day. While the rest of the material could be done by self-directed learning, others in my class agreed that they wouldn't have time to learn the rest on their own time. The course description indicated that I would be learning all the material but we simply didn't get that far. The computers, desks, and chairs were certainly not ergonomic. I would encourage the facility to consider this next time they upgrade their equipment & furniture.
Reviewed by 2012
the course seemed to contain quite a bit of project management rather than strictly program operations and fundamentals. could use more hands on with features and abilities of the program
Reviewed by 2012
The class was very rushed. The last few topics we essentially whipped through them but it still provided learning on what I needed to know
Reviewed by 2012
I would have liked to go through the toolbar/ribbon a bit more and learn what each button does.
Reviewed by 2012
The material was presented well. I felt that the pace of the class could have gone faster (but I do have a software developer background so that could be partly the reason). I was hoping to have some time during class, say the last hour or so to work my way through the exercises provided in the binder. I did appreciate the last part on Sharepoint Developer and did like the hands-on approach. Otherwise it was a good course and I felt that it was valuable to me.
Reviewed by 2012
Re: Break Times - could be shorter, especially considering the day/course ended an hour and a half early. For the price and amount of time scheduled for the day, a lot more could be learned/taught/included
Reviewed by 2012
It was hard to see the instructors screen. It was a projector that was turned toward a white board.
Reviewed by 2012
Jason Hall is fantastic and I look forward to taking another course with him. My last experience at New Era was not great; the instructor did not meet our expectations and the computers were not working when we arrived. But Jason made the day fly by and I felt like I learned not only the set curriculum but gained lots of additional presentation skills.
Reviewed by 2012
The instructor in this class was EXCELLENT. I would highly recommend her as she really knew what she was doing and her etaching style was great. AWESOME instuctor.
Reviewed by 2012
The trainer was very knowledgeable and kept the course moving at a great pace. I wish I could take her home with me, so she could help me teach photoshop at the school I work at.
Reviewed by 2012
The course was very helpful and the instructor was very knowledgable and made the effort to make sure all class members were understanding the excersizes and were on the same page. My only complaint is that the computers seemed a little worn out. Throughout the day most students in the class ran into some sort of issue with the computer not working the way it should. And during our practice time closer to the end of the day all the computers started crashing.
Reviewed by 2012
The Instructor was fabulous and is the reason that I truly enjoyed the course.
Reviewed by 2011
Alex was extrememly helpful and knowlegeable.
Reviewed by 2011
The course was excellent, but I felt a little out of my league. The participants in the course were designers and IT people who had used other versions of SharePoint. While I benefited from their questions and comments during the class, I feel "lost" now that I'm back on my own at the office. Perhaps I was in the wrong coarse, but it did say power "user".
Reviewed by 2011
Alex is great!
Reviewed by 2011
Jane is a wonderful teacher! i will gladly take any class she teaches!
Reviewed by 2011
Jane is an excellent teacher! She is very knowledgable and is enthusiastic about the course!
Reviewed by 2011
Very good - presented course material in an engaging way.
Reviewed by 2011
The instructor didn't provide a lot of structure to the class, he just skimmed through the material and didn't go into it very deep. As a result, the class finished up 1.5 h early as well. He tried to add material from PMI (which was missing from the course materials) but this sometimes just made things more confusing. The PMI material should really be in the course material to start with. Otherwise, the instructor was helpful, knowledgeable and had a good demeanor.
Reviewed by 2011
It was informative
Reviewed by 2011
Very good course with a very knowledgeable instructor. Class was at full occupancy and I felt that the class size was too large.
Reviewed by 2011
There were only 4 students so it went fast and we finished early. Personally I would have liked to spend more time practicing. Perhaps some reference to the book and if there were any practice exercises in there that we could use to gain more experience with Visio.
Reviewed by 2011
The course started 40 minutes late because they did not have the correct computers set up for the program. It's like they were not even expecting us. I found it very disorganized. For the price I paid for this course, I expected a more professional presentation.
Reviewed by 2011
Instructor was very soft spoken did not have all the answres but did get answers later in the class.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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