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This course builds on the email and calendaring skills you've already obtained and will provide you with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts


 
Course Outline



This course is the third in a series of Microsoft® Office Outlook® 2003 courses. It builds on the email and calendaring skills you've already obtained and will provide you with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely.

 Course Objective:

You will communicate using Instant Messaging, personalize and organize your mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

Target Student:

Persons with an intermediate understanding of Outlook who need to use Outlook to communicate using Instant Messaging, personalize and organize their mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.


Delivery Method:

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

  • Communicate using MSN Messenger.
  • Personalize your mail by using stationery and signatures.
  • Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
  • Use contacts to share, link, and communicate information.
  • Save and archive mail.
  • Create a custom form.
  • Set up your computer for offline and remote use.
Course Content

Lesson 1: Communicating Using MSN Messenger

Topic 1A: Obtain a Hotmail Account

Topic 1B: Add Contacts

Topic 1C: Send and Receive Instant Messages

Topic 1D: Attach a File

Topic 1E: Change MSN Messenger Status

Topic 1F: Change MSN Messenger Options

 

Lesson 2: Personalizing Your Mail

Topic 2A: Use Stationery

Topic 2B: Create Custom Stationery

Topic 2C: Create Signatures

Topic 2D: Modify Signatures

 

Lesson 3: Organizing Outlook Items

Topic 3A: Group Items

Topic 3B: Create Search Folders

Topic 3C: Create Rules

Topic 3D: Apply Conditional Formatting

 

Lesson 4: Working with Contacts

Topic 4A: Forward Contacts

Topic 4B: Create a vCard from a Contact

Topic 4C: Export Contacts

Topic 4D: Perform a Mail Merge

Topic 4E: Link Items to a Contact

 

Lesson 5: Saving and Archiving Mail

Topic 5A: Save Messages in Alternate Formats

Topic 5B: Archive Messages

Topic 5C: Protect Personal Folders

 

Lesson 6: Creating a Custom Form

Topic 6A: Add Form Fields

Topic 6B: Save a Form

Topic 6C: Test a Form

 

Lesson 7: Working Offline and Remotely

Topic 7A: Create an Offline Folder File

Topic 7B: Make a Folder Available Offline

Topic 7C: Create a Send/Receive Group

Topic 7D: Download Messages

 

Appendix A: Public Folders

 

Appendix B: Newsgroups
Prerequisites & Certificates
Pre-Requisites

This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses (or equivalent knowledge thereof) are required: Microsoft® Office Outlook® 2003: Levels 1 & 2 Microsoft® Office Word 2003: Level 1

Certificates offered


Cancellation Policy
Student cancellations and/or rescheduling of public courses made within TEN (10) business days or less of the course start date will be charged at 100% of the full value.
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MultiHat Solutions
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Above and beyond for course and presenter - only downside was HVAC problems in classroom space which limited airflow and regulation of temperature all week.
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