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This course provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs.


 
Course Outline


If you have been using Microsoft® Office Outlook® 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

 

Course Objective:

You will customize your environment, calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.

Target Student:

This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.


Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

  • track work activities using the Outlook Journal.
  • customize the calendar by setting various calendar options.
  • modify message options.
  • make folder information available to other Outlook users.
  • assign and track tasks.
  • customize the Outlook environment.
  • sort, find and color-code items in your mailbox and calendar.
Course Content

Lesson 1: Tracking Work Activities Using the Journal

Topic 1A: Record a Journal Entry Automatically

Topic 1B: Manually Record a Journal Entry

Topic 1C: Modify a Journal Entry

 

Lesson 2: Setting Calendar Options

Topic 2A: Set Work Days and Times

Topic 2B: Display Other Time Zones

Topic 2C: Set Free/Busy Options

 

Lesson 3: Setting Message Options

Topic 3A: Modify Message Settings

Topic 3B: Modify Delivery Options

Topic 3C: Modify Message Formats

Topic 3D: Notify Others that You will be Out of the Office

Topic 3E: Create and Modify a Distribution List

Topic 3F: Insert a Hyperlink

 

Lesson 4: Sharing Folder Information

Topic 4A: Specify Folder Permissions

Topic 4B: Access Another User's Folder

Topic 4C: Delegate Access To Folders

 

Lesson 5: Managing Tasks

Topic 5A: Assign a Task

Topic 5B: Reply to a Task Request

Topic 5C: Send a Task Update

Topic 5D: Track Assigned Tasks

 

Lesson 6: Customizing Outlook

Topic 6A: Customize the Toolbar

Topic 6B: Create a New Toolbar

Topic 6C: Customize the Menu

Topic 6D: Create a Folder Home Page

 

Lesson 7: Locating Outlook Items

Topic 7A: Sort Messages Using Multiple Criteria

Topic 7B: Find Messages

Topic 7C: Find Messages Using Multiple Criteria

Topic 7D: Filter Messages

Topic 7E: Organize Messages

Topic 7F: Manage Junk Email

 

Appendix A: Using Public Folders
Prerequisites & Certificates
Pre-Requisites

This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. You should have also attended Microsoft Outlook 2003: Level 1 or have equivalent experience.

Certificates offered


Cancellation Policy
Student cancellations and/or rescheduling of public courses made within TEN (10) business days or less of the course start date will be charged at 100% of the full value.
Map & Reviews
MultiHat Solutions
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Above and beyond for course and presenter - only downside was HVAC problems in classroom space which limited airflow and regulation of temperature all week.
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