This course will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
- Course Outline
This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.
You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.
Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Microsoft® Outlook® 2003: Level 1 is one of a series of courseware titles that addresses Microsoft® Office Specialist skill sets. The Office Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more product proficiency exams in order to earn Office Specialist certification.Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- identify the components of the Outlook environment and compose and respond to a simple message.
- compose messages.
- use folders to manage mail.
- schedule appointments.
- schedule meetings.
- manage contacts and contact information.
- create and edit tasks.
- create and edit notes.
Lesson 1: Getting Started with Outlook
Topic 1A: Log On to Outlook
Topic 1B: The Outlook Environment
Topic 1C: Compose and Send a Simple Message
Topic 1D: Open a Message
Topic 1E: Reply to a Message
Topic 1F: Print a Message
Topic 1G: Delete a Message
Lesson 2: Composing Messages
Topic 2A: Address a Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Forward a Message
Lesson 3: Managing Mail
Topic 3A: Open and Save an Attachment
Topic 3B: Flag a Message
Topic 3C: Create a Folder
Topic 3D: Move Messages to a Folder
Topic 3E: Copy Messages to Folders
Topic 3F: Delete a Folder
Lesson 4: Scheduling Appointments
Topic 4A: The Outlook Calendar
Topic 4B: Schedule an Appointment
Topic 4C: Assign a Category to an Appointment
Topic 4D: Update Calendar Entries
Lesson 5: Scheduling Meetings
Topic 5A: Schedule a Meeting
Topic 5B: Reply to a Meeting Request
Topic 5C: Propose a New Meeting Time
Topic 5D: Track Meeting Responses
Topic 5E: Update a Meeting Request
Topic 5F: Cancel a Meeting Request
Topic 5G: Print the Calendar
Lesson 6: Managing Contacts
Topic 6A: Add a Contact
Topic 6B: Sort Contacts
Topic 6C: Find a Contact
Topic 6D: Generate a Map
Topic 6E: Edit a Contact
Topic 6F: Delete a Contact
Topic 6G: Print Contacts
Lesson 7: Managing Tasks
Topic 7A: Create a Task
Topic 7B: Edit a Task
Topic 7C: Update a Task
Lesson 8: Using Notes
Topic 8A: Create a Note
Topic 8B: Edit a Note
Topic 8C: Copy a Note
- Prerequisites & Certificates
This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders.
- Cancellation Policy
Student cancellations and/or rescheduling of public courses made within TEN (10) business days or less of the course start date will be charged at 100% of the full value.
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