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This course will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.


 
Course Outline



This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

 

Course Objective:

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Target Student:

This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.



Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Certification

Microsoft® Outlook® 2003: Level 1 is one of a series of courseware titles that addresses Microsoft® Office Specialist skill sets. The Office Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more product proficiency exams in order to earn Office Specialist certification.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

  • identify the components of the Outlook environment and compose and respond to a simple message.
  • compose messages.
  • use folders to manage mail.
  • schedule appointments.
  • schedule meetings.
  • manage contacts and contact information.
  • create and edit tasks.
  • create and edit notes.
Course Content

Lesson 1: Getting Started with Outlook

Topic 1A: Log On to Outlook

Topic 1B: The Outlook Environment

Topic 1C: Compose and Send a Simple Message

Topic 1D: Open a Message

Topic 1E: Reply to a Message

Topic 1F: Print a Message

Topic 1G: Delete a Message

 

Lesson 2: Composing Messages

Topic 2A: Address a Message

Topic 2B: Format a Message

Topic 2C: Check Spelling and Grammar

Topic 2D: Attach a File

Topic 2E: Forward a Message

 

Lesson 3: Managing Mail

Topic 3A: Open and Save an Attachment

Topic 3B: Flag a Message

Topic 3C: Create a Folder

Topic 3D: Move Messages to a Folder

Topic 3E: Copy Messages to Folders

Topic 3F: Delete a Folder

 

Lesson 4: Scheduling Appointments

Topic 4A: The Outlook Calendar

Topic 4B: Schedule an Appointment

Topic 4C: Assign a Category to an Appointment

Topic 4D: Update Calendar Entries

 

Lesson 5: Scheduling Meetings

Topic 5A: Schedule a Meeting

Topic 5B: Reply to a Meeting Request

Topic 5C: Propose a New Meeting Time

Topic 5D: Track Meeting Responses

Topic 5E: Update a Meeting Request

Topic 5F: Cancel a Meeting Request

Topic 5G: Print the Calendar

 

Lesson 6: Managing Contacts

Topic 6A: Add a Contact

Topic 6B: Sort Contacts

Topic 6C: Find a Contact

Topic 6D: Generate a Map

Topic 6E: Edit a Contact

Topic 6F: Delete a Contact

Topic 6G: Print Contacts

 

Lesson 7: Managing Tasks

Topic 7A: Create a Task

Topic 7B: Edit a Task

Topic 7C: Update a Task

 

Lesson 8: Using Notes

Topic 8A: Create a Note

Topic 8B: Edit a Note

Topic 8C: Copy a Note


Prerequisites & Certificates
Pre-Requisites

This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders.

Certificates offered


Cancellation Policy
Student cancellations and/or rescheduling of public courses made within TEN (10) business days or less of the course start date will be charged at 100% of the full value.
Map & Reviews
MultiHat Solutions
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Above and beyond for course and presenter - only downside was HVAC problems in classroom space which limited airflow and regulation of temperature all week.
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