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Course rating of 4 Vendor rating of 5


An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and that to superior performance is a most satisfying experience for any one who acts in a leadership capacity.

  • Date: Oct. 18
  • Location: Toronto (Map)
  • Time: 9:00 am - 4:00 pm
  • Duration: 1 day
  • Delivery Method(s):Instructor Led
  • Seats Available: YES
  • Category:Managing Others

 
Course Outline
Leading a perfect team is a dream, not always a reality. In many situations there is a need to work with employees who lack either commitment or interest in their job. These employees will demonstrate their feelings through ineffective performance, a lack of performance or totally unacceptable performance. An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and acceptable performance to superior performance is a most satisfying experience for any one who acts in a leadership capacity.

Participants Will Learn To:
  •  Motivate and inspire staff to reach goals
  •  Evaluate performance objectively
  •  Provide negative feedback without arousing defensiveness
  •  Conduct productive coaching sessions
Outline 1. Motivating Others To Perform:
  • 4 Factors That Affect Job Performance
  • 7 Motivational practices
2. Developing Your Leadership Style:
  • Coaching To Gain Employee Commitment
  • Providing Performance Feedback Artfully
3. Dealing With Problem Employees
  • Motivating Marginal Performers
  • Overcoming Resistance To Change
  • Reducing Resentment
  • What To Do When The First Approach Doesn’t Work
Methodology • Instructor Presentation
• Full-Group Discussion
• Small-Group Interaction
• Individual Exercises
• Practice Exercises

Value Added Option: Participants at each training workshop are encouraged to send an email within three months following the workshop and expect a personal reply to assist with their learning experience.
Additional Details
Pre-Requisites

Certificates offered


Cancellation Policy
Cancellations with less than four weeks' notice are subject to the full fee. Participant substitutions can be made at any time.
Map & Reviews
Job Design Concepts Inc.
[ View Provider's Profile ]

Madison Centre
4950 Yonge Street (west side north of Sheppard)
Suite 802, 8th Floor

Toronto, Ontario
Canada   M2N 6K1


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Reviewed by 2011
18-October-2012 $399 Register for this course

Registration is fast, and will take approximately 3 minutes. There is no membership fee.
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This course currently does not have any dates other than this one scheduled. Please call 1-877-313-8881 to enquire about future dates.

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