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An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and that to superior performance is a most satisfying experience for any one who acts in a leadership capacity.


 
Course Outline
Leading a perfect team is a dream, not always a reality. In many situations there is a need to work with employees who lack either commitment or interest in their job. These employees will demonstrate their feelings through ineffective performance, a lack of performance or totally unacceptable performance. An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and acceptable performance to superior performance is a most satisfying experience for any one who acts in a leadership capacity.

Participants Will Learn To:
  •  Motivate and inspire staff to reach goals
  •  Evaluate performance objectively
  •  Provide negative feedback without arousing defensiveness
  •  Conduct productive coaching sessions
Outline
1. Motivating Others To Perform:
  • 4 Factors That Affect Job Performance
  • 7 Motivational practices
2. Developing Your Leadership Style:
  • Coaching To Gain Employee Commitment
  • Providing Performance Feedback Artfully
3. Dealing With Problem Employees
  • Motivating Marginal Performers
  • Overcoming Resistance To Change
  • Reducing Resentment
  • What To Do When The First Approach Doesn’t Work

Prerequisites & Certificates
Pre-Requisites

Certificates offered

Certificate of completion


Cancellation Policy
Cancellations with less than four weeks' notice are subject to the full fee. Participant substitutions can be made at any time.
Map & Reviews
Job Design Concepts Inc.
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Reviews
 

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Here are some reviews of the training vendor.
Sylvia was great; she made the time fly by and captured everyone's interest. Two thumbs up
Reviewed by 2015
It's good.
Reviewed by 2015
Fantastic course! Will be using alot of the tools in my everyday life.
Reviewed by 2015
Sylvia was great. She knew her stuff and made the class interesting and interactive. This was one of the better courses that I enjoyed and had commonalities with other students. It wasn't boring which was great!
Reviewed by 2015
already shared
Reviewed by 2013
the setting and presentation were great-
Reviewed by 2013
In overall it was a very good, informative course with a lot of interactions.
Reviewed by 2013
Perhaps have more support for the instructor , ie: someone from a real company demonstrating how they have put to use the "time man- agement tips to improve their own efficiency....maybe in a video or a written testimonial...with some concrete before/ after examples to help participants take away more "best practices" to try to use...
Reviewed by 2012
This course was fun and interactive, there was never a time where you were bored. Great teaching techniques, makes learning easy and fun!
Reviewed by 2012
I have no experience in minutes taking and I was looking forward to get the complete information to start doing that job for my company. This course was very helpful to me. I got all the necessary info and knowledge to feel cofident in starting taking minutes. The atmosphere was very comfortable and welcoming for me as a participant. Thank you for the great course!
Reviewed by 2012
N/A
Reviewed by 2011
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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