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How to pick the "right" person for the job is essential to effective management. A systematic approach that includes identifying the required personal, academic & job selection criteria, capturing the applicants' real behaviors & matching credentials...

  • Course Start Date: Feb. 2
  • Location: Toronto (Map)
  • Time: 9:00 am - 4:00 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 1 Day
  • Delivery Method(s):Instructor Led
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Seats Available:Please call to get on waiting list
  • Category:Behavioural Interviewing

Course Outline
How to pick the "right" person for the job is essential to effective management.  A systematic approach that includes identifying the required personal, academic and job selection criteria, capturing the applicants'  "real" behaviors and matching credentials with your requirements will be developed in this intensive workshop.  Participants will learn how to interview and appraise applicants based on actual applicant behaviours with sensitivity to diversity.

Participants Will Learn To Develop Techniques To Conduct Effective Selection Interviews Including:
- Designing the questions
- Respecting the Human Rights Code
- Capturing “real” behaviour
- Structuring the interview
- Selling the organization
- Offering the position

Outline Understanding the Selection Process
- Five steps to effective selection interviewing
- Developing the professional "interviewer attitude"
- Overcoming common selection problems

Preparing For the Process
- Job descriptions
- Dimensions/Qualities/Qualifications/Requirements
- Establishing appropriate ratios and priorities
- Human Rights legislation
- Environmental considerations

Screening Applicants
- Saving time by taking time
- Making fair comparisons
- Ending the conversation without an appointment

Preparing For The Interview
- Developing key questions to capture "real" behavior
- Covering four essential areas
- Establishing the right emotional climate

Establishing Rapport & Positive Interaction
- Putting the applicant at ease
- When & how to take notes
- Gaining the applicant's cooperation

Gathering Information
- Directing & controlling the interview
- The art of effective listening
- What to look for in the applicants' answers and actions

Applying Evaluation Techniques
- Documenting information
- Reference checking
- Using rating profiles to organize and analyze data
- Making the final decision

In Addition
- Dealing With Problem Applicants
- Selling Your Organization
- Making the offer

- Instructor presentation
- Full-group discussion
- Small-group interaction
- Individual planning
- Optional video taped practice exercises

Value Added Option: Participants at each training workshop are encouraged to send an email within three months following the workshop and expect a personal reply to assist with their learning experience.
Prerequisites & Certificates

Certificates offered

Certificate of completion

Cancellation Policy
Cancellations with less than four weeks' notice are subject to the full fee. Participant substitutions can be made at any time.
Map & Reviews
Job Design Concepts Inc.
[ View Provider's Profile ]

Madison Centre
4950 Yonge Street
Suite 802, 8th Floor

Toronto, ON
Canada   M2N 6K1


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Here are some reviews of the training vendor.
Sylvia was great; she made the time fly by and captured everyone's interest. Two thumbs up
Reviewed by 2015
It's good.
Reviewed by 2015
Fantastic course! Will be using alot of the tools in my everyday life.
Reviewed by 2015
Sylvia was great. She knew her stuff and made the class interesting and interactive. This was one of the better courses that I enjoyed and had commonalities with other students. It wasn't boring which was great!
Reviewed by 2015
already shared
Reviewed by 2013
the setting and presentation were great-
Reviewed by 2013
In overall it was a very good, informative course with a lot of interactions.
Reviewed by 2013
Perhaps have more support for the instructor , ie: someone from a real company demonstrating how they have put to use the "time man- agement tips to improve their own efficiency....maybe in a video or a written testimonial...with some concrete before/ after examples to help participants take away more "best practices" to try to use...
Reviewed by 2012
This course was fun and interactive, there was never a time where you were bored. Great teaching techniques, makes learning easy and fun!
Reviewed by 2012
I have no experience in minutes taking and I was looking forward to get the complete information to start doing that job for my company. This course was very helpful to me. I got all the necessary info and knowledge to feel cofident in starting taking minutes. The atmosphere was very comfortable and welcoming for me as a participant. Thank you for the great course!
Reviewed by 2012
Reviewed by 2011


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